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StarHub Technical Support Analyst Interview Questions

Updated Jul 18, 2014
Updated Jul 18, 2014
3 Interview Reviews

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Technical Support Analyst Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Interview Details

Asked about IP technologies and stuff. Gave heads up on what to expect from customers as well as notice period prior to leaving the company. Checked up on basic questions such as personal details such as hobbies or outside work commitments

Interview Questions
Accepted Offer

Other Interview Reviews for StarHub

  1.  

    Technical Support Analyst Interview

    Anonymous Interview Candidate in Singapore (Singapore)
    Anonymous Interview Candidate in Singapore (Singapore)
    Application Details

    I applied through a recruiter. The process took a weekinterviewed at StarHub in January 2012.

    Interview Details

    Was hired through agency, relatively simple process; a short questionnaire to ensure that you have minimum level of technical expertise. Following which was an interview with Starhub themselves, a group interview

    Interview Questions
    • Probably certain technical based questions such as the number of channels used for WiFi   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Technical Support Analyst Interview

    Anonymous Interview Candidate in Singapore (Singapore)
    Anonymous Interview Candidate in Singapore (Singapore)
    Application Details

    I applied through a staffing agency. The process took a weekinterviewed at StarHub in September 2009.

    Interview Details

    Interviewers are usually team leaders. Once in awhile, team managers will be doing the interviewer. Therefore it depends quite mostly the type of interviewer the interviewee is getting. A small written technical test will be given to check on the knowledge of the staff but usually it's not really important for certain team leaders, team manager will see this as priority though. Due to the nature of the job, interviewer tend to ask on customer service skills and maybe a little bit of the technical part.

    Negotiation Details
    One need to be calm and cool when working here. the type of customers one will be handling can be from friendly to horrendous. One need to know not to mix work with social life.
    Accepted Offer
    Positive Experience
    Easy Interview

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