I applied online and the process took 2 weeks - interviewed at Starbucks.
Interview Details –
Phone interview with Area Recruiter. In person interview with 2 District managers -both were in the room at the same time.
It lasted for about an hour.
Not too intense, regular interview with behavioral questions and specific examples.
They won't probe you for more information if they are looking for more-so be ready to read their expressions and respond accordingly.
Interview Question – Tell me about a time when you failed to meet a job expectation-what happened, how did you overcome that, and what did it look like later when you met that expectation. Answer Question
Negotiation Details – Zero negotiation. Tried and was denied.
Very Easy Interview
I applied online and the process took 2 weeks - interviewed at Starbucks in October 2013.
Interview Details –
I applied online and received an email a week later if I was still interested in applying for Starbucks and a few other details about the interview. I responded back to the email the same day. I got a call from the store manager manager Monday afternoon.
On interview day, I wore business casual. I got there 30 minutes early and informed someone that I was there. They offered me a drink but I didn't take it because I was sick. The store manager met me exactly on time. It was a nice and chill interview. She asked why did I want to work at Starbucks and how I would deal with a customer who was having a bad day and took it out on me. Those were the only two basic questions that I answered.
The rest of the interview was about my availability and availability during holidays. We briefly went over my resume. I asked a few questions. She said the latest she would let me know her decision was Monday.
Monday she let me know she wanted me to join the team.
Interview Question – Nothing was difficult or unexpected. Answer Question
Negotiation Details – Never talked about negotiation yet.
I applied online and the process took 5 days - interviewed at Starbucks in September 2013.
Interview Details – Behavioral Interviewing.
Interview Question – Just to be very detailed when answering questions... Things that you have actually worked through. Answer Question
Very Easy Interview
I applied online and the process took 2 days - interviewed at Starbucks in October 2012.
Interview Details – They will ask you questions about previous experience in customer service, instances where you took control of a situation, what your specific skills are, etc.
Interview Question – How would you handle an upset customer Answer Question
I applied online and the process took 2 weeks - interviewed at Starbucks in September 2012.
Interview Details – 2 interviews. All standard stuff.
Interview Question – What would you do if a customer complained about something that was really good. Answer Question
Negotiation Details – non-existent
I applied online and the process took 2 days - interviewed at Starbucks in August 2012.
Interview Details – The interview process was very relaxed and my interviewers made it very easy and comfortable. I was offered a beverage and then sat down to begin the interview. They started with the regular questions, mostly to gauge my integrity and moral values. The part that made me feel appreciated was that whenever I was asked a question about myself, they became genuinely interested in my personal background and getting to know me as a person and not just another employee. Overall they made me feel important even before I was hired.
Interview Question – The most difficult question is always one that asks about your weaknesses or an experience where you were in the wrong. When I was asked, I gave my most honest answer and was respected for it. I was not judged, but instead they confided in me their mistakes as well so we could share the humiliation as a group and not as two interviewers singling out a potential employee. View Answer
I applied through an employee referral and the process took a day - interviewed at Starbucks in July 2012.
Interview Details – The process includes a basic application and interview by either the store manager or an assistant manager - and sometimes a district manager is present.
Interview Question – Give me an example of a customer situation that you were able to turn around for the good. View Answer
The process took 3 days - interviewed at Starbucks in April 2012.
Interview Details – Very laid back interview. Offer you a free drink and tell you to relax while you wait for the fellow interviewers to arrive. I wasnt a fan of the group interview process but the up side was when the other interviewers were answering a question i had more time to think of an answer. Mostly situational questions abou past customer service experience. Ex. How do you form unique relationships with your co workers?
I applied through an employee referral and the process took 6 months - interviewed at Starbucks in April 2011.
Interview Details –
Process was very long and drawn out, there were three interviews with me...
First interview was more of an in-person screening with the store manager... the second interview was the same thing just with the district manager, the third interview was an in-person interview with two other DMs...
The questions were all "tell me about a time when (such and such) happened to you"... The grading scale for each answer is based on SARI... S= Situation, A= Action Taken, R= Result, I= Something Interesting that you learned or may have resulted after the event took place...
Not much constructive or usable feedback was given afterwards other than whether or not you stuck to the SARI method, they didn't focus on my knowledge, accomplishments, abilities, education or career goals, all interviews were very much focused on if you could tell the story of the event they ask in the order of the SARI method... No warning was given to me about SARI prior to the interviews...
I applied in-person and the process took 3 days - interviewed at Starbucks in July 2010.
Interview Details – Went to an open interview session first and spoke with two store managers and one district manager. Then, met for second interview with another district manager. Most of the questions were behavioral.
Interview Question – Tell me about a time when you dealt with an upset customer. View Answer
Negotiation Details – The offer was delivered through HR in Seattle, and negotiation was open and accepted.
Pros: People and coffee! I loved working here, if I could work here and retire I probably would. I can't say enough good things about this place. We had a fellow partner (barista) who was diagnosed with cancer. Starbucks kept her insurance/free coffee… – Full Review
What's it like to be a partner? Working at Starbucks is a lot like working with friends. For one thing, the people who work here aren't "employees"-we're "partners" because we passionately share common goals and… — Full Overview
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