Starbucks Assistant Store Manager Interview Questions & Reviews
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Updated Nov 7, 2011 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Average” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 Starbucks Interviews | Sort by |
Assistant Store Manager at Starbucks
Posted Nov 7, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 2 months)
I submitted my application and resume online. I received a call from a recruiter who conducted a phone screen with me. At the end she told me that she would like to put me in contact with a district manager for further interviews. This took some time as the fiscal year was ending and everyone was busy. I had the one on one interview with the DM who told me that I would hear from the recruiter with his decision in about 5 days. I got a call from her the next day. She sent me a link to submit information for a background check. About 4 days later she called and offered me the job. The salary was more then I was expecting so I accepted.
Interview Questions
Negotiation Details
I didn't have to negotiate as the offer was more then I expected.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Store Manager at Starbucks
Posted Oct 9, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2011 in Los Angeles, CA (took 1+ week)
The interview process with this company, I felt was very thorough. The first contact that I received was with the recruiter telling me that he noticed my application and wanted to verify everything that I listed on my resume. I then set up a time for the following day to go through a phone interview with the recruiter. He prepared me in telling me what was expected, such as the STAR format that Starbucks follows, and the answers that he would be looking for, wanting me to be very specific and detailed in my answers. During this phone interview, I believe that I was able to verbalize my skills and enthusiasm for this line of work. I also felt that I made a connection with the recruiter that kept us on the phone for about an hour. The recruiter than informed me that he would want to set up an interview with myself and a few District Managers who would ultimately decide whether or not to continue on with the hiring process. As there was a date set for a job fair, but all of the slots taken, the recruiter asked if he could call me back. When he did, he explained to me that he contacted the DMs that would be holding the interview and created an earlier time slot specifically for me. I was then told that if I followed my performance in which he gave me the phone interview, then I should do very well with the District Managers.
The second face to face interviews with the District Managers was inside a store. Upon arrival, I was asked to have a seat, offered a beverage while they prepared for the days interviews. I was interviewed by two area District Managers. During the process, one DM asked the standard questions while the other recorded my answers. I felt that I was very well prepared as this was the same format in which the recruiter interviewed me. I felt that I made a connection with the District Managers, but they were definitely harder to read than the recruiter who I spoke with over the phone. I was asked some follow up questions after going through the formal STAR interview before concluding. I was told that I should expect to hear back from them one way or another by Friday (the interview happened on a Wednesday) as they will make their decision by the days end.
To my surprise, I received a call later that afternoon from the recruiter offering me a position with the company. He was excited as he stated that the DMs felt that I would be a great fit with the company and that they were impressed with our conversation. He also stated that for him to have received a fast decision as that was a very good sign for me. I started working a little less than two weeks later!!!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Store Manager at Starbucks
Posted Oct 6, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Sep 2011 in Irvine, CA (took 1+ week)
Went to an open house interview session. Met with a super friendly and kind DM who put me at ease immediately and ask a few screen questions about my previous jobs and managerial experience. I was then told that I had selected to move on to another interview to be held with 2 DMs and I would be contacted to set up a time and date. I was contacted exactly a week later and have my interview scheduled for tomorrow. I am really excited about the opportunity and hope it all goes well,
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Store Manager at Starbucks
Posted Jan 12, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took 4+ weeks)
Applied online, which included a mini test on how to deal with certain situations. After completing the online application received a phone call and had a prescreening for about 5-10 minutes. Next was a phone interview that lasted about 45 minutes. Finally had an in person interview with a current store manager and the district manager. This one lasted about an hour and a half. After that it was the basic verification and background check, then was given the job offer.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Store Manager at Starbucks
Posted Jun 16, 2010
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed May 2010 (took a day)
I was really impressed with the interactive "Virtual Job Tryout" that was part of their screening process. It took an hour or so and was actually fun to complete...giving me a little insight into how Starbucks thinks. I haven't had any contact since the "tryout"...but hope to be able to move forward in the interview process.
Interview Questions
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Store Manager at Starbucks
Posted Feb 4, 2010
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 1 week)
Applied on-line in evening. recieved standard e-mail from company stating they get hundreds of replies. Following day received phone call from recruiter to set up a phone interview. Had an hour long phone interview within two days. Recruiter was extremely friendly and helpful. Asked mostly situational questions and how I dealt with them. Background on previous/current jobs. At the end of the interview I was told I was being reccomended for the next level. She e-mailed me company info and called me back the next day with a date and location of my panel interview. It took place at the company offices in a nearby city. Two district managers would interview me.
I spent the next few days preparing by researching everything I could find about the company. I found alot from many sources through searches. I dressed professionally, showed up a tad early and sold myself. I came extremely prepared, with resumes, letters of reccomendation, references, and any information they may need. I was pleasantly surprised at their friendliness work when the and genuine passion for their jobs. I was asked why Starbucks, and many situational questions. Different ones from the recruiter.
At the end of the interview I was told that the next step the recruiter would contact me.
The recruiter contacted me the next morning to ask how the interview went. While on the phone with me she recieved the e-mail from the DM's about the interview. She said they definatelly wanted me and would send a background check via e-mail. It was Friday so I quickly filled it out and e-mailed it back. Monday morning I was at work when the background check company called. Tuesday morning they e-mailed to have me fax my signature for an educational institute check. Thursday morning I recieved my offer for employment.
This was a very quick process and everyone was very supportive. You can tell the company puts employees first, they all really love their jobs.
Interview Questions
Negotiation Details
I have no previous experience with coffee only retail management. I asked for more pay in lieu of benefits but was told their is no option for this.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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