Starbucks Barista Interview Questions & Reviews

Updated Aug 25, 2014
Updated Aug 25, 2014
578 interviews

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Interview Experience

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Getting an Interview

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3 people found this helpful  

Barista Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I interviewed through other source. The process took 1+ week - interviewed at Starbucks in March 2012.

Interview Details

I had a manager from another Starbucks refer me to another manager at a nearby location. I was already a customer for 2 years and knew only the manager who referred me. The other manager approached me inside Starbucks and asked if I was interested in a job (I had tried to get a job at the store I frequented every day). I said yes and she asked me for my phone number and called me the next day to set up an interview time. It was about three days away. I showed up at the interview and it took only about 20 minutes. I was cheery and upbeat in my interview and was honest that I was not a morning person, which worked out great because she listened and started me out on nights after my two-week paid training. She called me about a day or two after saying I was hired and told me when my training started.

Interview Questions
  • What was one situation where you had a customer complaint and how did you address/fix the problem?   Answer Question
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for Starbucks

  1. 2 people found this helpful  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed through an employee referral. The process took 2+ weeks - interviewed at Starbucks.

    Interview Details

    A friend of mine was hired at my Starbucks and let me know that the store manager needed to hire around 12 baristas to replace those that were going to leave to open a new store. I applied on August 1st, and my friend told me that the manager would check the following monday. About a week passed and I still received no phone call so I called the store, and it turns out that the manager was going to call me that same day because she had just finished reviewing my application. She did a mini phone interview where she asked me why I wanted to work at Starbucks and we set up an interview for the following wednesday. When I got to the store, I told the barista about my interview with the manager, and after coming from the back to let the manager know, he asked if I wanted something to drink while I waited. TAKE THE DRINK! My manager actually used it for the interview. The manager had a packet of questions to ask me (which probably don't differ too much from other Starbucks locations) and it was a bit longer than I was expecting. They were pretty much all situational questions (Ex: name a time when you had to complete a project in a short amount of time). She also asked me about what I was drinking, and how I would sell it to a customer (I would recommend looking at the Starbucks menu beforehand and learning how your favorite drink is made). After the interview she asked if I had any questions, and I learned that I would be making $8.25 an hour, plus tips (which she said was on average about $1.30 an hour). She told me that the training would be intense, and that since I would be working in a drive-thru location, the hours are a little longer. She told me that she had very little positions left, but that she was very impressed by me and that I would make a great addition to the Starbucks family. I also had to give her my date of birth so that she could authorize the background check that is required of all prospective employees. About a week after the interview is when I got the call letting me know that I got the job.

    Interview Questions
    • Why do you want to work at Starbucks?
      How would you handle a dissatisfied customer?
      What do you do for fun?
        Answer Question
    Negotiation Details
    After reading on Glassdoor that the average barista salary was $8.50-$9.00 an hour, I tried to negotiate my salary a little bit. I was very nervous about the negotiation because this is my first retail job, but the manager was very nice about it, asked me how much I wanted, and explained to me that the salary she offered me was pretty much the starting salary for every Starbucks barista in the area, and that only the baristas that have to pay for parking (like in garages or meters) are payed a little more to compensate. Either way, I don't regret asking and I recommend that everyone try to negotiate their salary!
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Barista Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Starbucks.

    Interview Details

    Applied online; got a call a few days later. Small prescreen during initial contact via call. Came in for interview that same day. Recieved a nice beverage while I was waiting. Interviewer tested my prioritization skills.

    Interview Questions
    • Explain a time when you saw coworker do something wrong and your response.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
  3. 1 person found this helpful  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Interviewed with the asst. store manager. They have pre-made interview question cards, so they just grab those and flick through them and ask you questions. Look on the internet for standard interview questions and they are those. Stuff like "tell me about a time where you went above any beyond..." that kind of thing. Pretty easy, they just want to make sure you're nice, not a moron can think and won't blow up on a customer who's venti triple latte has too much foam on it lol.

    Interview Questions
    • Stuff like "tell me about a time where you went above any beyond..." that kind of thing.   Answer Question
    Negotiation Details
    None.
    Accepted Offer
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  5. 3 people found this helpful  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Starbucks.

    Interview Details

    Wear what you've seen Starbucks baristas wear to your interview. If you can't comply with the dress code (no tattoos visible/more than two piercings on each ear), don't apply. Be extremely quirky, but educated. Starbucks likes people with high energy.

    Interview Questions
    Accepted Offer
  6.  

    Barista Interview

    Anonymous Interview Candidate  in  Ormond Beach, FL
    Anonymous Interview Candidate in Ormond Beach, FL
    Application Details

    I interviewed online. The process took 1 week - interviewed at Starbucks.

    Interview Details

    I applied online and was called the next day. I then went to the interview a couple days later and had a very nice and laid back talk with the manager. I was called a few days later and was hired.

    Interview Questions
    • Typical "what have you done in so and so situation" questions.   Answer Question
    • Why do you want to work for Starbucks?   View Answer
    Accepted Offer
    Positive Experience
    Easy Interview
  7. 10 people found this helpful  

    Barista Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    I had experience in coffee shops, learned the dress code, shirts with collars.....bought the book on CD, listen to it over and over, applied for the job, I had no tattoos, the assistant manager, had tattoos from her finger to her elbow! I no longer go to Starbucks.

    Interview Questions
    • Availability is the biggest issue. I said I was avail, 24 X7, including holidays, and I wouldbe happy to work any shift. I did not get a call back......they are looking for reasons NOT to hire you.   View Answers (2)
    No Offer
  8.  

    Barista Interview

    Anonymous Interview Candidate  in  Killeen, TX
    Anonymous Interview Candidate in Killeen, TX
    Application Details

    I interviewed online. The process took 5 days - interviewed at Starbucks in August 2014.

    Interview Details

    I applied online on Monday then called. I keep calling every day until the hiring manger told me she would not be able to check until Friday. I called on Friday and she said to give her a few minuets to look over my application and then she would call me back. she called me back five minuets later and then scheduled me an interview the fallowing Monday.

    Interview Questions
    Negotiation Details
    There was no negotiating.
    Accepted Offer
    Positive Experience
    Easy Interview
  9.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed in-person - interviewed at Starbucks.

    Interview Details

    I hand delivered my resume to the store manager. I was really eager to get the job and super outgoing and friendly. Told the manager I would get there at 3am if I needed to. I ended up working some opening shifts which required me to be there at 4:30am.

    Accepted Offer
    Easy Interview
  10.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 2 days - interviewed at Starbucks.

    Interview Details

    To be hired at Starbucks, they generally ask that you interview with two managers from two different stores - one for the location that you are looking to apply to and an additional location. They ask a lot of questions about your experience working in a team and delivering customer service. I was asked several different questions about how I have handled difficult customer situations in my past employment. The criminal background check necessary to start working with this company can take a few weeks.

    Interview Questions
    • I was asked if I was good at Tetris. This definitely caught me off-guard. I'm not sure if this is a standard question or my manager was just curious.   Answer Question
    Negotiation Details
    I was not able to negotiate my new barista salary, but every review and promotion that I have received since I have been able to negotiate my pay up from the initial offer.
    Accepted Offer
    Positive Experience
    Average Interview

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