Starbucks Interview Questions & Reviews in Houston, TX Area
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Interview questions and reviews posted anonymously by interview candidates.
Ratings are reflective of location and job title.
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“Average” Interview
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Interview Experience [?] Based on 5 ratings
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Barista at Starbucks
Posted Aug 12, 2011 — 2 of 3 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Houston, TX (took 2 days)
I started as I assume every prospective employee does by applying through Starbucks' online application. It's a standard app with a lengthy personality test. After about 5 days I received a call from one of my secondary location choices but I was happy as all the stores are close to where i live.
I was called on a monday and the manager asked If could interview wednesday so I accepted and began to read a little on glassdoor to prepare for my interview. As far as dress for the interview I decided to dress better than jeans and a collared shirt like a few others have said. I wore black slacks, a white button down dress shirt, and a nice tie. I would always recommend overdressing for an interview, you can never look too nice but you can definitely look bad. First impressions are very important!
I showed up about 15 minutes early for my 12pm interview and waited in line to ask the cashier to let the manager know I had arrived for my interview. The cashier told what I assume was a lead barista to let the manager know and he offered me a complimentary drink. You should accept the drink but I really didn't feel it was any kind of a test. He told me I could sit anywhere so I did as I waited and prepared my Triple Venti White Mocha.
The manager finally came out about 10 minutes after my 12pm interview time and greeted me. I stood up introduced my self and we made our way to a table setup for our interview. She asked me several times if my drink was good, what I ordered, and If i added anything to it.
The interview was pretty standard but lasted a good 30 minutes. some questions that were asked were:
"Why do you want to work for starbucks?"
"Describe a time when you gave bad customer service, & how did you resolve the situation?"
"Describe a time when you gave exceptional customer service?"
"What will you bring to the table if hired?"
She asked about every job that I had on my resume, why I left each job, & what I liked about each job. The manager was very friendly and towards the end of the interview decided to warn me that working at Starbucks is not easy but that it can be rewarding and that there is opportunity for advancement. We also discussed pay which in this particular store starting pay for a Barista is 8.00/Hr plus tips.
When we were done she asked me If I had any questions, I asked her 2 questions:
"What are the daily operations for a barista"
"What do you like about working at Starbucks?"
After her lengthy responses, I asked her when I could expect a call. She told me she had a few more interviews but that I would definitely get a call before 5pm on friday if not today. She asked me again If I enjoyed my drink, of course I said yes and thanked her again for the interview and the drink.
Interview Questions
Negotiation Details
There was no negotiation. The manager let me now what the starting pay would be and explained the raises & tips. She also asked if the pay was okay since she had seen I had been paid more at my previous jobs.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
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Barista at Starbucks
Posted May 24, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Oct 2009 in Houston, TX (took 3 days)
group interview at job fair then 1:1 interview at store, a week later phone call with job offer
Interview Questions
Negotiation Details
no nogotiations
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
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Starbucks Store Manager at Starbucks
Posted Feb 17, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Feb 2010 in Houston, TX (took 4+ weeks)
Applied online, then interviewed at the job fair the next day. Did a preliminary interview and then was asked to stay and do a formal interview with another DM, was told someone would contact me in 3 to 4 days but didn't hear anything for 2 weeks. Went for second or should I say third interview and was told I would hear something by Friday which was 3 days later, never got any call or email and still waiting. Not sure I would work for this company, very unprofessional. Every time they said they would contact within a certain time it never even came close, even when it came down to calling me to set up the second interview. A total of 4 situations with timelines promised and not one was close to the promised time. I understand DM's are busy, but when you take that much time and spend money driving to the location across a large city you would think an email or phone call to say something be it yes or no would be a bit more professional. Hours of research, drive time, rearranging schedules with others so that I can make the interview time,money on files and other interview readiness and putting other offers on hold just waiting to hear something, anything. A professional response would not be to much to expect.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
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Barista at Starbucks
Posted Nov 27, 2009
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2009 in Houston, TX (took 1 week)
Mind you I am 15 years old with a worker's permit.
Okay I applied early in July I called Starbucks the next week, the store manager told me to come in for an interview the upcoming Monday.
The interview was at 12 o' clock p.m.
I had on very dressy but same time casual nice enough wear.
I was offered any free beverage, and a Barista told me "he'll be out with you any minute now."
The interview was set-up out in the open at one of the tables 1:1.
He was very impressed with my analytical abilities and skills and hardwork that I had as a 15 year old.
The only thing that stopped me from getting the job was my availability hours they needed someone for mornings and I could not work mornings.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Starbucks Store Manager at Starbucks
Posted Oct 26, 2009
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Oct 2009 in Houston, TX (took 2 weeks)
Applied online, completed an online personality assessment called the "Virtual Job Tryout". Was contacted the following day by the regional HR office, was asked a few "on the spot" type questions and scheduled a phone interview for the following day. The recruiter was extremely friendly and professional. The interview lasted aprox 30 minutes and I was informed that the district manager would be in contact with me directly. A week later I received a phone call and scheduled a 1:1 interview. All questions are behavior based, some repeats. Overall fairly easy with some preparation.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview and a Personality Test.
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