Work in HR or Recruiting?
Starbucks
www.starbucks.com Seattle, WA 5000+ Employees
Work in HR? Complete Your Profile

Starbucks Interview Questions & Reviews

Getting the Interview  669 Interviews

54%
27%
8%

Interview Experience  619 Ratings

67%
21%
10%
669 interview experiences
Updated May 20, 2013
in
Sort:  Relevance Newest Easiest Hardest
Interview Outcome:   All No Offer Received Offer

Marketing Manager at Starbucks

No Offer – Interviewed in Seattle, WA Mar 2013 – Reviewed May 20, 2013 New

Interview Details – I had an onsite interview for a Marketing Manager position. The hiring manager seemed disorganized (e.g. Did not know if there were others interviewing me) and uninterested to begin with. He asked me standard questions like what are your strengths, weaknesses, etc. I brought in a portfolio of my work and had to drive the conversation to my experience to focus the interview a bit more.

After the interview, I sent thank you emails to both the recruiter and the hiring manager. I followed up with the recruiter three times after the interview and didn't get a response back. You would think if someone came onsite for an interview, a standard email saying "we are pursuing other candidates" would be the typical rejection if I wasn't fit for the job. No word from them seemed pretty rude to me. I thought Starbucks was a company of integrity, but apparently not.

Interview Question – What is your biggest weakness?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Barista at Starbucks

Accepted Offer – Reviewed May 20, 2013 New

Interview Details – After filling out an application, the next step in the hiring process is typically an in-person interview at the store by the Store Manager.

It is recommended that when a drink is offered prior to the interview to accept the drink. Attempt to mention your drink selection and why you drink it. It offers an instant connection to the interviewer and allows the interviewee to seem slightly knowledgeable of the brand.

Interview Question – Be prepared to answer questions relating to a time that you were unable to meet a customers' level of expectations.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Barista at Starbucks

Accepted Offer – Interviewed in Chicago, IL Nov 2012 – Reviewed May 20, 2013 New

Interview Details – Two interviews are required, usually by the manager and the assistant manager. Customers service is more important than coffee knowledge. I know one manager was impressed when told that "getting it right was more important than speed." They will also ask why you want to work at Starbucks. This question is to discern if you really have an interest in the coffee business. Again, knowledge isn't as important as interest.

Interview Question – Tell me about a time you had to deal with an angry/upset customer.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Sales Associate at Starbucks

Declined Offer – Reviewed May 19, 2013 New

Interview Details – go with your a game ..have sales experience and good interpersonal skills.

Interview Question – what strategies do you implement best   Answer Question

Reason for Declining – not interested in relocation

More

Helpful Interview?  
Yes | No
Problem with this interview?

Store Manager at Starbucks

Accepted Offer – Interviewed in San Jose, CA – Reviewed May 17, 2013 New

Interview Details – Was initially required to take on in depth management assessment regarding skills and capabilities. It focused on customer service skills, coaching behaviors in random scenarios, and p&l management exercises. After passing the assessment I was contacted by the regional recruiter for the company and conducted a phone interview. Following the phone screening I was interviewed a second time in person by two district managers and then had a final interview with the area director.

Interview Question – Give me a 30-60-90 day action plan for an underperforming location and how you would gauge the effectiveness of your progress?   View Answer

Negotiation Details – They asked what I was looking for and I told them my desired salary range. They called me back the next day and made an offer within the midpoint of that range. Smooth sailing. Good people that care about your success and wellbeing.

More

Helpful Interview?  
Yes | No
Problem with this interview?

Barista - Starbucks at Starbucks

Accepted Offer – Interviewed in Danbury, CT Feb 2009 – Reviewed May 16, 2013 New

Interview Details – i had 2 interviews that went very well, was hired in a timely manner. the interviews weren't intimidating or long, it was a good process.

Interview Question – what about our company drew you in?   View Answer

Negotiation Details – it was more of a minute where they told me i was hired and i said yes on the spot because i needed a job

More

Helpful Interview?  
Yes | No
Problem with this interview?

Barista at Starbucks

Accepted Offer – Interviewed in Newport, OR Jul 2012 – Reviewed May 16, 2013 New

Interview Details – The interview was pretty basic. Just a lot of simple questions that you would expect. However, I was disappointed with the hiring after the interview as the manager was sketchy and hard to get ahold of. He kept saying he'd call to let me know and then wouldn't and I would call and he wouldn't be there or available.

Interview Question – Have you ever worked with a coworker who wasn't doing their job properly and what did you do?   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Barista at Starbucks

Accepted Offer – Interviewed in New York, NY Apr 2013 – Reviewed May 16, 2013 New

Interview Details – It was a standard interview process. I went into the store, told them I was there for an interview and they offered me a free drink. A few minutes later the assistant manager walks out and we have a small interview. It was maybe 30 minutes, 40 minutes max. He asked the general interview questions, i.e. explain a situation where you dealt with an unhappy customer, what would you do if you saw a coworker doing something wrong, etc. We also talked about hours of availability etc.

Interview Question – I don't think any of them were that difficult. It might help to think about some general interview questions before going, just so you are more prepared and can give faster responses.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Barista - Starbucks at Starbucks

No Offer – Reviewed May 16, 2013 New

Interview Details – I applied online and got a call within a week or so, and I set up an interview within two days of the call. I went in for the interview and I thought I did pretty well but wasn't called for the position.

Interview Question – A lot of 'tell me about a time when...' questions.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?

Barista at Starbucks

Accepted Offer – Interviewed in Kalispell, MT May 2013 – Reviewed May 15, 2013 New

Interview Details – Filled out an application online, received a phone call two days later. Interviewed a couple days after that. Interview started with a coffee tasting and a conversation about my past experience and qualifications. Availability was also confirmed. Was offered the job at end of interview following a 5-7 day background check.

Interview Question – Tell me about a time you had a difficult customer and how you fixed their problem.   Answer Question

More

Helpful Interview?  
Yes | No
Problem with this interview?
110 of 669 Interviews RSS Feed embed Embed
Interviews for Top Jobs at Starbucks

Worked for Starbucks? Contribute to the Community!

Add Review Add Salary Add Interview Review Add Photos

Starbucks Videos

Loading...

Starbucks – Why Work for Us?

What's it like to be a partner? Working at Starbucks is a lot like working with friends. For one thing, the people who work here aren't "employees"-we're "partners" because we passionately share common goals and mutual… Full Overview

Provided by employer [?]

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.