Starbucks Interview Questions & Reviews

Updated Aug 25, 2014
Updated Aug 25, 2014
1,246 interviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Barista Interview

    Anonymous Employee  in  Plano, TX
    Anonymous Employee in Plano, TX
    Application Details

    I interviewed online. The process took 4 days - interviewed at Starbucks in July 2014.

    Interview Details

    Well I walked in, was told to sit down. Waited for forever till the manager came out. He had a sloppy notebook with a bunch of notes in it. The whole time he asked me questions I came back with very informed answers. I had researched a lot, and went in with a great and personable attitude, expecting great things. As I talked to him, I noticed him looking away a LOT. Looking around the store, very ADD like. It was annoying. I ended up leaving not even wanting the job. Shook his hand and never went back. He was extremely rude and had an attitude when he did speak.

    Interview Questions
    No Offer
    Negative Experience
    Average Interview
  2. 2 people found this helpful  

    Barista Interview

    Anonymous Interview Candidate  in  Milwaukee, WI
    Anonymous Interview Candidate in Milwaukee, WI
    Application Details

    I interviewed online. The process took 2 weeks - interviewed at Starbucks in July 2014.

    Interview Details

    So I went in. And they offered the drink. ALWAYS TAKE IT. Haha I learned that here, I came on here the night before. I sat down n waited for the manager. We sat down. N asked basic questions. Nothing too hard on previous work exp. And customer examples. Then availability. Then that was it.

    Interview Questions
    • When was there a time that someone wasn't satisfied with your work?   Answer Question
    Negotiation Details
    7.50 aka none
    Accepted Offer
    Positive Experience
    Average Interview
  3. 2 people found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate  in  Hollywood, CA
    Anonymous Interview Candidate in Hollywood, CA
    Application Details

    I interviewed in-person. The process took a day - interviewed at Starbucks in January 2012.

    Interview Details

    Just give the usual " hard working, punctual, honest" worker line. Regardless, it is all up to the store manager to hire. First impression is key. But if the store manager likes your personality, you have the job rather or not you answered correctly or not.

    Interview Questions
    Negotiation Details
    There is no negotiation. It is take it or leave it.
    Accepted Offer
    Neutral Experience
    Easy Interview
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  5.  

    Barista Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I interviewed online - interviewed at Starbucks.

    Interview Details

    Got a call a day after applying to come to a district wide job fair. Sat down with the manager and another applicant for an interview but left early because they weren't looking to hire seasonal.

    No Offer
  6. 1 person found this helpful  

    Barista - Starbucks Interview

    Anonymous Employee  in  Spokane, WA
    Anonymous Employee in Spokane, WA
    Application Details

    I interviewed in-person. The process took a day - interviewed at Starbucks in May 2014.

    Interview Details

    There were two managers there that I had previously talked to about an interview. When I first arrived they didn't have my resumes that I sent them a week before, but I did bring extras so I handed them each one. Began with the basic questions "Tell me about yourself" and "why starbucks" Now I graduated with an ME degree but Im working on a startup in my spare time so I wasnt looking for an engineering job, but they seemed to be very skeptical about this. I tried to talk heavily about my customer service experience and communication skills and the fact I love Starbucks. Those two questions took about 3 minutes to answer.

    Next came the "situational questions" read straight from a piece of paper. There were around 5 and I cant remember all of them...
    "Tell me about a time where something went wrong at your previous job and the boss wasn't there-what did you do"
    "Give me a specific example of when you encountered unfairness amongst your co-workers and how you handled it"
    These took about 1-2 minutes each to answer.

    Then she said "well thats it" this was about 10 minutes in and there hadn't been any questions about previous skills, customer service experience, or anything. I didn't even get any questions during my situational responses. If I knew that was going to happen I would have talked more in the introduction. But I feel like they weren't even taking my application seriously since they didnt even have my resume. I was just very disappointed over all on my way out.

    Interview Questions
    • "Give me a specific example of when you encountered unfairness amongst your co-workers and how you handled it"   View Answer
    No Offer
    Negative Experience
    Easy Interview
  7.  

    Shift Supervisor Interview

    Anonymous Interview Candidate  in  Baltimore, MD
    Anonymous Interview Candidate in Baltimore, MD
    Application Details

    I interviewed through an employee referral. The process took 1 week - interviewed at Starbucks in December 2013.

    Interview Details

    The interview will ask many "situation" questions, such as you giving an example of a time when you were faced with 2 different pending problems at once and had to divide your time. What would you do with a coworker who is slacking off? Time management examples. Overall, the interview is relaxed and just like the one for Baristas, except you must use your Barista experience to prove you can step up to the next level. Honestly, alot of times, you are already in and the interview is just to confirm. Usually a manager will set you up with another manager and then they email each other yay or nay. If you are already established in Starbucks as a decent barista, you will do fine.

    Interview Questions
    • Give an example of how you satisfied a demanding customer. What could you do better?   Answer Question
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 2 people found this helpful  

    Barista Interview

    Anonymous Interview Candidate  in  Oklahoma City, OK
    Anonymous Interview Candidate in Oklahoma City, OK
    Application Details

    I interviewed online. The process took 5 days - interviewed at Starbucks in June 2014.

    Interview Details

    Typically when looking for an employee I look at availability that I need for my store. After you apply, you can call and ask for the hiring manager . When you get him or her, asking what day-part they need help will let you know right away where you can get a foot in the door, by making yourself available in that time. There's usually a phone screen with standard questions about you application, if you meet the needs of the store a 1 on 1 interview is set up. While in the interview you are asked, "Why do you want to work for Starbucks?" Think on that a second, and don't just say "for the free coffee" even if you're thinking it. You'll then be asked generally between 1-5 questions about different scenarios. At the end you'll be given the dress code, physical requirements, etc.

    Interview Questions
    • Tell me about a time where you failed to meet a customer's expectation. (Why was it a failure? What was the outcome? If you had to do the same situation again would you do anything different?)   View Answer
    Negotiation Details
    Starting wage is not negotiable. it is $7.80 plus tips.
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Barista Interview

    Anonymous Employee  in  Phoenix, AZ
    Anonymous Employee in Phoenix, AZ
    Application Details

    I interviewed in-person. The process took a day - interviewed at Starbucks in June 2010.

    Interview Details

    Easy interview but a group lent to competitive nature of group. The interviewer did not have much experience interviewing. The entire interview was quick and painless. I didn't get the job because I had no coffee shop experience. I

    Interview Questions
    • Most question centered around previous employment and how that could relate to in store situations. My experience didn't match well.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  10.  

    Retail Store Manager Interview

    Anonymous Employee  in  Olney, MD
    Anonymous Employee in Olney, MD
    Application Details

    I interviewed through other source. The process took 1 week - interviewed at Starbucks in December 2013.

    Interview Details

    It took me 3 years to be promoted to Assistant manager. failed 3 interviews by 6 different district managers who don't know your worth ethic or you. very nerve wracking. Once i got to assistant the training is short and horrible. I did not get to finish training i don't think. I was a manager with my own store for over a year and got a DM who failed my on my last interview and had to come back and tell me I was promoted after a "round table discussion". After this she had a vendetta. Never had write ups before this and she gave me 3 over a 6 month period and was terminated. I wrote howard shultz a letter and partner resources contacted me back. not Howard. I tried to fight for my job but even though I was there 7 years and believe I was wrongfully terminated they didn't care. I now have to find a new career at age 37. The interview process is ridiculous. Good luck if you want anything quickly.

    Interview Questions
    • All of the interview questions they make difficult. They want to hear how you got out of a tough situation. You may not have had one so you have to make up a situation just to answer the question. My store manager had to coach me on how to answer the questions with the "Starbuck's Lingo". Pretty ridiculous. If you thought you answered the questions perfectly. you didn't! You probably failed. They do not pass anyone on their first interview! remember "It's JUST coffee!"   View Answer
    No Offer
    Negative Experience
    Difficult Interview
  11.  

    Barista Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I interviewed online. The process took 1 week - interviewed at Starbucks in August 2013.

    Interview Details

    Received a call from the store manager about a interview. Went in for my interview was asked the usual questions, how well do you work under pressure? what if questions.

    Interview Questions
    • Name a time where you solved a problem?   View Answer
    Accepted Offer
    Neutral Experience
    Average Interview

See What Starbucks Employees Are Saying

 Former Cashier in San Diego, CA

Pros: “Strong teams helped backed me up everyday I went to work. Learned from them and my inspiring boss. Because of them I fill ready for any challenge. Additionally, I have moved on with with my…” Full Review

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