Starbucks

  www.starbucks.com
Work in HR? Unlock Free Profile

Starbucks Interview Questions & Reviews in San Jose, CA

Updated Aug 13, 2014
All Interviews Received Offers

Getting an Interview  

44%
32%
20%

Interview Experience  

70%
30%
0%

Interview Difficulty  

Average Difficulty
10 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Neutral Experience

Easy Interview

Barista - Starbucks Interview

Barista - Starbucks
Palo Alto, CA

I applied online - interviewed at Starbucks in July 2014.

Interview Details – I submitted my application online, through the Starbucks website. It was easy and simple, but takes awhile, like most online applications do. I was able to pick 5 locations at which I was willing to work. I received a phone call a day or two later from Chris, a Starbucks Manager. He wanted to know if any other Starbucks Managers had contacted me. They hadn't.
I interviewed in person soon after. The interview was informal - in the store at the tables with customers all around. It is rather nice that they offer you a free drink when you interview. The questions were basic. Why do you want to work for Starbucks? Because it's reliable and I can bike to it and coffee sounds fun and smells nice. Are you only interested in working for chain stores? No. Why is your availability only between these hours/do you even know what our store hours are? No I don't, actually! Is anything going to show up on your background check? No, there is nothing there. This question seemed to be his biggest concern. Starbucks conduct the background check soon after.
I thought I interviewed horribly. I couldn't always hear the Manager, because the store is loud. I was slightly surprised to get the job - I guess they just want to know that you're not crazy and you're reliable. In this expensive area, it seems that these minimum wage positions may not have the largest worker pool to chose from.

Interview Question – Unexpected: Do you have a nickname?   View Answer

Negotiation Details – Uh, as far as I know, there is no negotiation phase to a minimum wage Barista position.


Accepted Offer

Neutral Experience

Average Interview

Construction Representative Interview

Construction Representative
San Jose, CA

I applied online and the process took 6 weeks - interviewed at Starbucks in February 2011.

Interview Details – Two recruiter interviews over phone, two manager interviews over phone, one senior manager interview in person, job offer, background check

Interview Question – Nothing difficult or unexpected   Answer Question


Accepted Offer

Positive Experience

Average Interview

Barista Interview

Barista
San Jose, CA

I applied in-person and the process took 1 week - interviewed at Starbucks.

Interview Details – Interview was pretty straight forward. They asked about ability to work with customers and past experience. "Tell me a time when you had to deal with a difficult situation.", "What is an example of you providing above and beyond customer service?", "Why do you think you'd be a good fit for this position?"

Interview Question – I guess remembering examples that are pertinent to their inquiries was somewhat challenging. I recommend rehearsing some example answers to those types of questions prior to interviewing. Then again that is good advice for any interview.   Answer Question

Negotiation Details – Flexibility of working hours was negotiable. There are some guidelines but generally there are many different shifts available unless they are hiring specifically for a "morning shift" or "closing shift" employee.


3 people found this helpful

Accepted Offer

Positive Experience

Easy Interview

Barista - Starbucks Interview

Barista - Starbucks
Palo Alto, CA

I applied online and the process took 1 week - interviewed at Starbucks.

Interview Details – They called me in asking for a time for the interview. Always make sure you can come in whenever time is good for the manager. I went in business attire: skirt, heels, hair down etc. Arrived 12 minutes early. Always accept the drink they offer, but don't get a big one. Either a tall or a grande of something simple. YOU DO NOT WANT TO LOOK HIGH MAINTENANCE. Also be super nice to the barista's working because they WILL talk about what you were like to their manager.

Interview Question – Know why you want to work at starbucks. Say that you like coffee no matter what.
Also know specific instances of when you were strong at your last job, and know a time that you didn't make a customer happy. But try to keep it still positive towards you.
  Answer Question

Negotiation Details – Thank them and keep all negotiations until after you've worked for at least a month.


1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Store Manager Interview

Store Manager
San Jose, CA

I applied through an employee referral and the process took 4+ weeks - interviewed at Starbucks in June 2009.

Interview Details – Was an assistant manager-- went in for an interview with the regional manager.
As per usual- required coffee tasting, had to show my career path, and that I had made impacts on the store I was an assistant at. Great Experience, easy interview.

Interview Question – Wanted to know how I kept organized and didn't loose track of all the daily operational stuff. Talked about a planner.   Answer Question

Negotiation Details – None


5 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Barista Interview

Barista
San Jose, CA

I applied online and the process took 1 week - interviewed at Starbucks in May 2013.

Interview Details – Applied online.
Received a phone call 3 days later.
Set up 1st interview 2 days later.
Set up 2nd interview 5 days later.
About a 2 week process but I finally got the job!

Interview was pretty easy but solely based on behavioral type questions. All started with the phrase "tell me about a time where...."
My advice: Even if you cannot think of a specific experience, respond back with "If I ever were in a situation like that I would..." DON'T JUST SAY "That's never happened to me" or "I can't relate to that"

Interview Question – "What are some things you notice in a busy environment?"
"Tell me about a time where you did not have an answer or solution for a customer"
  Answer Question


1 person found this helpful

Accepted Offer

Positive Experience

Difficult Interview

Store Manager Interview

Store Manager
San Jose, CA

I applied online and interviewed at Starbucks.

Interview Details – Was initially required to take on in depth management assessment regarding skills and capabilities. It focused on customer service skills, coaching behaviors in random scenarios, and p&l management exercises. After passing the assessment I was contacted by the regional recruiter for the company and conducted a phone interview. Following the phone screening I was interviewed a second time in person by two district managers and then had a final interview with the area director.

Interview Question – Give me a 30-60-90 day action plan for an underperforming location and how you would gauge the effectiveness of your progress?   View Answer

Negotiation Details – They asked what I was looking for and I told them my desired salary range. They called me back the next day and made an offer within the midpoint of that range. Smooth sailing. Good people that care about your success and wellbeing.


Accepted Offer

Positive Experience

Very Easy Interview

Manager Interview

Manager
Los Altos Hills, CA

I applied in-person and the process took a day - interviewed at Starbucks in April 2011.

Interview Details – one on one interview discussed work culture and committment

Interview Question – how would i handle a difficult employee   Answer Question

Negotiation Details – very easy


Accepted Offer

Positive Experience

Very Easy Interview

Barista Interview

Barista
Cupertino, CA

I applied through other source and the process took a day - interviewed at Starbucks in December 2009.

Interview Details – He asked what I liked about coffee, and why I wanted to work at Starbucks. He also asked about my past work experiences. He asked about how I handle gossip at work.

Interview Question – What is your worst characteristic?   Answer Question


Accepted Offer

Neutral Experience

Very Easy Interview

Barista Interview

Barista
Santa Clara, CA

I applied in-person and the process took a day - interviewed at Starbucks in January 2009.

Interview Details – The interview process is easy, they ask you questions that are easy to answer. Just smile and nod your head to everything.

Interviews for Top Jobs at Starbucks

Worked for Starbucks? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.