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starbucks.com/careers Seattle, WA 5000+ Employees

Starbucks Shift Supervisor Interview Questions & Reviews

Updated Apr 4, 2014
All Interviews Received Offers

Getting the Interview 

58%
29%
6%

Interview Experience 

86%
13%
0%

Interview Difficulty 

82 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Easy Interview

Shift Supervisor Interview

Anonymous Employee
Georgetown, KY

I applied online and the process took 4 days - interviewed at Starbucks.

Interview Details – It was easy, the normal situational questions

Interview Question – None, they are all pretty expected.   View Answer

Negotiation Details – There wasn't much negotiation.

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Accepted Offer

Neutral Experience

Shift Supervisor Interview

Anonymous Employee

I applied online and the process took 1 week - interviewed at Starbucks.

Interview Details – They call you in for an interview. If it goes well, you get a second.

Interview Question – They were all very standard.   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Shift Supervisor Interview

Anonymous Employee
Springfield, VA

I applied online and the process took 1 week - interviewed at Starbucks in October 2012.

Interview Details – Very well organized interview process. It was very thorough and consisted of very great questionnaires.

Interview Question – If I had ever had a problem with a coworker and what I did to deal with and try resolving it   Answer Question

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Accepted Offer

Positive Experience

Very Easy Interview

Shift Supervisor Interview

Anonymous Employee
Chandler, AZ

I applied through an employee referral and the process took 3 days - interviewed at Starbucks in April 2012.

Interview Details – I was already employed as a batista and was offered a chance to interview. The interview was with the store manager and assistant manager.

Interview Question – When have you had to resolve a difficult situation between coworkers.   Answer Question

Negotiation Details – No negotiations.

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Accepted Offer

Positive Experience

Very Easy Interview

Shift Supervisor Interview

Shift Supervisor

I applied online and the process took a day - interviewed at Starbucks.

Interview Details – I had one interview, they asked questions like:
-How would you handle a customer being rude?
-What are your strengths/weaknesses?
-Can you handle a busy environment?
-Are you able to lead employees?

Interview Question – What would you do if an employee had a problem with another employee and they came to talk to you about it?   Answer Question

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Accepted Offer

Neutral Experience

Easy Interview

Shift Supervisor Interview

Shift Supervisor
Philadelphia, PA

I applied in-person and the process took 1+ week - interviewed at Starbucks in February 2013.

Interview Details – If you're looking for a job at Starbucks, here's how to go about getting one.
1. On a Monday, around mid-day, call nearby Starbucks locations, speak to the manager, and find out if they are ring. If you apply for a store that isn't hiring, your application still gets locked to that store for about a month. Bonus points: visit in person instead of calling and chat with the manager about anything; try to learn something about the manager before you leave.
2. Apply online.
3. Follow up with a phone call the following Monday if you haven't heard anything yet.
There's usually a phone prescreening, then an interview, then job offer pending a background check, and once that clears, then you're all good to start.

Interview Question – All of the questions are along the lines of "tell me about a time when you..."   View Answer

Negotiation Details – I did not negotiate, but I wish I had tried.

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Accepted Offer

Positive Experience

Very Easy Interview

Shift Supervisor Interview

Shift Supervisor

I applied in-person and the process took 1 week - interviewed at Starbucks.

Interview Details – I was promoted from barista within months of hire.

Interview Question – Your favorite coffee.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Shift Supervisor Interview

Shift Supervisor
New Orleans, LA

I applied in-person and the process took 1 week - interviewed at Starbucks.

Interview Details – It's very simple. Be yourself, and be honest. Don't worry about anything but being real. Be nice!

Interview Question – None.   Answer Question

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No Offer

Positive Experience

Easy Interview

Shift Supervisor Interview

Shift Supervisor
Mount Prospect, IL

I applied online and the process took a day - interviewed at Starbucks in October 2012.

Interview Details – Applied online received a phone call about 2 weeks later arranging for an interview. Met with employer had one interview and was hired on spot. Ive seen others have to come in for multiple interviews.

Interview Question – Whats one of your biggest flaws?   View Answer

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Accepted Offer

Positive Experience

Average Interview

Shift Supervisor Interview

Shift Supervisor
Lufkin, TX

I applied online and the process took 3 months - interviewed at Starbucks in July 2012.

Interview Details – I filled out an online application in early May and got a phone call on July 4th, three months later. They asked me to come into the store that Friday for an interview. The manager asked me if I wanted anything to drink (on the house/free) and then asked me to have a seat in a secluded area of the Cafe. She asked me if I liked coffee, why I wanted the job and other various normal questions. Then she got into the Management questions. She asked me to describe a time when I had to deal with a difficult employee or person and what my job duties were at my former job.

Interview Question – What my favorite drink at Starbucks was. I had only ever been to Starbucks once in my life and had no idea what to say.   View Answer

Negotiation Details – There was no negotiation. Starting wage is set the same for everyone and thankfully starting wage for a Supervisor is far more than what I was making at my other job.

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