Starbucks Shift Supervisor Interview Questions & Reviews
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Updated Feb 4, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 11 ratings 
“Easy” Interview
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Interview Experience [?] Based on 11 ratings
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| 1–10 of 11 Starbucks Interviews | Sort by |
Shift Supervisor at Starbucks
Posted Feb 4, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2010 in Elk Grove, CA (took 2 weeks)
had a in person interview and waited a couple of weeks then i got a phone call.
Interview Questions
Negotiation Details
there was not a negotiation phase
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Shift Supervisor at Starbucks
Posted Dec 30, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Oct 2011 (took a day)
i applied online on tuesday and they gave me a call back the next day saying they are interested in my application, asked me to go for an interview the next monday. they didnt tell me the wages until i asked in the very end of the interview. it was $9.5/hr and i was told i might not get 40hrs a week even i applied full time.
Interview Questions
Reason for Declining
very low pay and not enough hours
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Shift Supervisor at Starbucks
Posted Oct 29, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Oct 2011 in Seattle, WA (took a day)
Applied online for open positions. Received a call back from a Store Mgr to come in to interview, given location and time of interview. Notified that it would be panel style with another Store Mgr attending. Upon arriving, I clarified which position the interview was for, Shift Supervisor, and we proceeded. Interview process was predictable and I interviewed well and was invited back for 2nd interview. There were a few problems with choices made by management in this interview- see "why did you choose to decline the offer"
Reason for Declining
Interviewed on the sales floor within earshot of approximately 20 customers. I did not expect this from an Int'l company with unlimited resources to allow for candidate privacy.
Was denied the opportunity to meet and interview the person to whom I would be accountable/my manager. As a professional with over 7 years in retail management, I was surprised by their lack of tact.
Employees as "Partners" was the pitch, yet the two choices in addition the general lack of enthusiasm of Baristas at interview location suggested SB was not in fact tuned into employee's needs whether potential or currently on staff.
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Shift Supervisor at Starbucks
Posted Oct 27, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2009 (took 2 days)
Talked with the Manager, then had a second interview (the next day) with the Manager and District Manager.
Interview Questions
Negotiation Details
NO.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Shift Supervisor at Starbucks
Posted Jul 21, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Seattle, WA (took 3 days)
I already worked for the company, so i knew what to expect. It was easy, lots of question about Starbucks core values to see if you embody the skills they require for shift supervisor. Using correct Starbucks terminology is very important.
Interview Questions
Negotiation Details
There really wasn't much of a negotiation process. They tell you what they expect of you and see if you comply to the terms of the agreement. From there you can tell them your personal opinion of there offer and accept or decline.
Other Details
The interview consisted of a 1:1 Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Shift Supervisor at Starbucks
Posted Jul 20, 2011 — 0 of 2 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 (took a day)
Haven't had the interview yet. I'm going to be having the calibration interview with a different store manager.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Shift Supervisor at Starbucks
Posted Jun 28, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2010 in Vancouver, BC (Canada) (took a day)
It is a behavioural interview. Be sure to have examples in the STAR format so that you can describe your specific skills and how they are relevant to the job. It is a very positive culture and they are looking for people who are going to give legendary customer service and be a great team player.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Shift Supervisor at Starbucks
Posted Apr 19, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2008 in Riverside, CA (took a day)
I got promoted to shift supervisor from within the company. It was a very easy interview and seemed like more of a formality that needed to be met before I could actually be promoted.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Shift Supervisor at Starbucks
Posted Mar 21, 2010
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1.0
Very Easy Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Mar 2009 (took 3 days)
Very plane and simple, easy to answer questions.
Interview Questions
Negotiation Details
This is one corporation that does alot with benefits but little with pay!
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Shift Supervisor at Starbucks
Posted Jan 14, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2009 in Austin, TX (took 2 weeks)
I sat down with my current store manager and reviewed my performance as a barista. He then asked me a series of question to see how i would handle certain situations. He also asked me question about times i had made mistakes and learned from them. He also asked me how i have grown in the last year. After I interviewed with him, i had a sit down with my district manager to discuss what I could bring to the management table and how i could improve our store. As long as you stay positive, it's pretty hard to do poorly on the interviews.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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