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Starbucks Starbucks Store Manager Interview Questions & Reviews

Updated Apr 6, 2014
All Interviews Received Offers

Getting the Interview 

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Interview Experience 

66%
6%
26%

Interview Difficulty 

18 candidate interviews Back to all interview questions
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No Offer

Neutral Experience

Average Interview

Starbucks Store Manager Interview

Anonymous Interview Candidate

I applied through an employee referral and the process took 2 weeks - interviewed at Starbucks.

Interview Details – Used a referral to get the initial interview with a recruiter; she was great and very upfront; spoke for over an hour; she then set up second interview with District Manager (they were very accomodating and fast tracked the interview) as I was leaving on a family trip for a week in a few days; District Manager was great; cordial and talkative; proposed a couple of hypothetical scenarios that required me to respond with a real life example etc.

Interview Question – Describe a time when you were required to deal with a difficult customer and how you handled that situation.   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Starbucks Store Manager Interview

Anonymous Employee
San Diego, CA

I applied online and the process took 2 weeks - interviewed at Starbucks in September 2012.

Interview Details – I met with the regional director and was asked situation based questions.

Interview Question – How do you manage store financials?   Answer Question

Negotiation Details – I negotiated back and forth with a recruiter over the course of a week. We negotiated salary.

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Accepted Offer

Positive Experience

Very Easy Interview

Store Manager Starbucks Interview

Anonymous Employee
San Diego, CA

I applied online - interviewed at Starbucks in January 2010.

Interview Details – Contacted by HR recruiter who conducted a phone interview, after passing the interview I was contacted by a receptionist who set up an interview with the District Manager.

Interview Question – Tell me about a time you disappointed a customer. What happened, what did you do?   Answer Question

Negotiation Details – No negotiation, it was straight forward.

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Accepted Offer

Neutral Experience

Starbucks Store Manager Interview

Starbucks Store Manager

I applied in-person and the process took 12 months - interviewed at Starbucks.

Interview Details – I only had one interview and it went pretty quick. The reason being is I developed within the company and moved up the ranks. Here's what it came down to: I knew the lingo, I knew the store that I worked at like the back of my hand, and I had awesome leadership to guide me in that direction

Interview Question – Most interesting question was: If you were asked to deploy, would you? (Seeing as I'm in the military reserves)   View Answer

Negotiation Details – No negotiation. It was completely up to coporate

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Starbucks Store Manager Interview

Starbucks Store Manager

I applied online and interviewed at Starbucks.

Interview Details – Submit application and resume on line
Recruiter will make contact
Recruiter does phone interview
District manager phone interview
District managers do in person interview
Recruiter does background check and verifies references
Recruiter does job offer, mails out offer packet

Interview Question – Give a specific example of how you demonstrated your problem solving abilities during a confrontation with a difficult customer   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Starbucks Store Manager Interview

Anonymous Employee
Chicago, IL

I applied through an employee referral and the process took 2 weeks - interviewed at Starbucks.

Interview Details – Started with a phone interview that lasted 20 minutes. My first interview for Store manager was in front of two District Managers. That lasted over an hour. I received an email salary offer a few days later followed up by a phone call confirming the offer.

Interview Question – If you were trying to change the behavior of your store so that every partner would now consistently sell the very profitable blueberry scones, how would you do it?   Answer Question

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Accepted Offer

Neutral Experience

Starbucks Store Manager Interview

Starbucks Store Manager

Interviewed at Starbucks

Interview Details – Pretty straight forward, interviewed by multiple managers.

Interview Question – It was pretty typical interview, no surprises or difficult questions.   Answer Question

Negotiation Details – There was nothing to negotiate.

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No Offer

Negative Experience

Very Easy Interview

Starbucks Store Manager Interview

Starbucks Store Manager
Pittsburgh, PA

I applied in-person and the process took 2 months - interviewed at Starbucks in June 2010.

Interview Details – I was interviewed four times -- once at an open call; once over the phone; once with a store manager; once with a regional manager. I have never not gotten a job I applied for, but I did not get this one ... so take my review with a grain of salt. I believe that the regional manager felt threatened by me because of my education level, although I consider myself very down-to-earth. However, she was younger than I am and I think more inexperienced.

Interview Question – None. the usual retail questions.   Answer Question

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No Offer

Negative Experience

Average Interview

Starbucks Store Manager Interview

Starbucks Store Manager
Fairfield, CT

I applied online and interviewed at Starbucks.

Interview Details – 5 interviews, originally started with in-person interviews with a Manager and DM who thought my skill set was translatable to Store Manager Training. DID NOT have prior retail/food experience, but lots of sales, marketing, PR, communications, sales training etc. Over the course of 2 months and 4 phone interviews was told they were going with candidates with prior retail/food experience, clearly did not have this upfront. Don't bother unless you have prior cookie cutter experience. Phone interviewers seem very limited in understanding and scripted.

Interview Questions

  • How many people have you trained in sales, how many people are you accustomed to presenting to?   Answer Question
  • The people interviewing are "Talent Acquistion Managers" - believe this is the new trend in many companies. My take is that they have programmed ways of scoring, that they don't really LISTEN to what you are saying, particularly if your experience if from another field. Don't seem to understand that other "sells" are far more complex.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Starbucks Store Manager Interview

Anonymous Employee
Mashpee, MA

I applied online and the process took 5+ months - interviewed at Starbucks in April 2012.

Interview Details – I was hired actually by the district manager at the time. the store was gong throw a SM switch so the district manager was doing the interviews: Since i had prier experience working in a grocery store operated Starbucks through a license agreement I could already answer specific question; if in this situation with a customer, what would you do? how do you go about making this drink? why Starbucks? and basically know all the questions you answered during the online questionnaire when applying for Starbucks over their website

Interview Question – Not too many, like I said I've had 4 years of experience from inside a grocery store Starbucks, which is run by the grocery store, not Starbucks, so I never had the real Starbucks experience.   View Answer

Negotiation Details – I received a call from the current manager at the time asking me to start at a $10 dollar an hr rate plus tips, plus a full review every 6 months... hell yeah I'll take it

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