Starbucks
3.7 of 5 4,192 reviews
www.starbucks.com Seattle, WA 5000+ Employees

Starbucks Starbucks Store Manager Interview Questions & Reviews

Updated Jul 10, 2014
All Interviews Received Offers

Getting the Interview 

83%
8%
8%

Interview Experience 

66%
5%
27%

Interview Difficulty 

Average Difficulty
21 candidate interviews Back to all interview questions
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No Offer

Positive Experience

Average Interview

Starbucks Store Manager Interview

Starbucks Store Manager
Miami, FL

I applied online and the process took 2 days - interviewed at Starbucks in July 2014.

Interview Details – The job try out i a little confuse, the questions are very tricky.. The rest of the process is very professional, the company standard are very high and they are looking people with no fair to changes

Interview Question – The example the custumer is mad for son kid in the store.. what will you do?   Answer Question

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Accepted Offer

Negative Experience

Starbucks Store Manager Interview

Starbucks Store Manager

I applied online and the process took 2 weeks - interviewed at Starbucks.

Interview Details – I had a very easy telephone interview with a recruiter. This was followed by a an in-person interview with two district managers who were both new to their roles. I was surprised by some of the questions, which seemed random and not related to the position I was being considered for. Despite this, I was offered the job the very next day.

Interview Question – One of the interviewers asked me: "There have been many changes at Starbucks over the years, and there are many challenges today for store managers." What challenges do you anticipate as a store manager? There were no examples of the changes or challenges given. He expected me to know what challenges face their managers.   View Answer

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Accepted Offer

Positive Experience

Average Interview

Store Manager Starbucks Interview

Store Manager Starbucks
Bangor, ME

I applied online and the process took 5 weeks - interviewed at Starbucks in August 2010.

Interview Details – Recruiter made contact, first interview over phone. DM interview next in person, Regional interview next over the phone. The interview questions were very basic. I think the thing I liked the most about this company is that they genuinely want to get their impression of YOU. They're very kind and respectful and they will always be open to what you say-- whether good or bad. They appreciate honesty and candidness.

Interview Question – The questions are all situational. So be able to recall SPECIFIC times you experienced that instance.   Answer Question

Negotiation Details – They offered me a salary that I felt was competitive and I took it. The benefits for this company are UNREAL.

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No Offer

Neutral Experience

Average Interview

Starbucks Store Manager Interview

Starbucks Store Manager

I applied through an employee referral and the process took 2 weeks - interviewed at Starbucks.

Interview Details – Used a referral to get the initial interview with a recruiter; she was great and very upfront; spoke for over an hour; she then set up second interview with District Manager (they were very accomodating and fast tracked the interview) as I was leaving on a family trip for a week in a few days; District Manager was great; cordial and talkative; proposed a couple of hypothetical scenarios that required me to respond with a real life example etc.

Interview Question – Describe a time when you were required to deal with a difficult customer and how you handled that situation.   Answer Question

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Accepted Offer

Positive Experience

Difficult Interview

Starbucks Store Manager Interview

Starbucks Store Manager
San Diego, CA

I applied online and the process took 2 weeks - interviewed at Starbucks in September 2012.

Interview Details – I met with the regional director and was asked situation based questions.

Interview Question – How do you manage store financials?   Answer Question

Negotiation Details – I negotiated back and forth with a recruiter over the course of a week. We negotiated salary.

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Accepted Offer

Positive Experience

Very Easy Interview

Store Manager Starbucks Interview

Store Manager Starbucks
San Diego, CA

I applied online - interviewed at Starbucks in January 2010.

Interview Details – Contacted by HR recruiter who conducted a phone interview, after passing the interview I was contacted by a receptionist who set up an interview with the District Manager.

Interview Question – Tell me about a time you disappointed a customer. What happened, what did you do?   Answer Question

Negotiation Details – No negotiation, it was straight forward.

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Accepted Offer

Neutral Experience

Starbucks Store Manager Interview

Starbucks Store Manager

I applied in-person and the process took 12 months - interviewed at Starbucks.

Interview Details – I only had one interview and it went pretty quick. The reason being is I developed within the company and moved up the ranks. Here's what it came down to: I knew the lingo, I knew the store that I worked at like the back of my hand, and I had awesome leadership to guide me in that direction

Interview Question – Most interesting question was: If you were asked to deploy, would you? (Seeing as I'm in the military reserves)   View Answer

Negotiation Details – No negotiation. It was completely up to coporate

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1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Starbucks Store Manager Interview

Starbucks Store Manager

I applied online and interviewed at Starbucks.

Interview Details – Submit application and resume on line
Recruiter will make contact
Recruiter does phone interview
District manager phone interview
District managers do in person interview
Recruiter does background check and verifies references
Recruiter does job offer, mails out offer packet

Interview Question – Give a specific example of how you demonstrated your problem solving abilities during a confrontation with a difficult customer   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Starbucks Store Manager Interview

Starbucks Store Manager
Chicago, IL

I applied through an employee referral and the process took 2 weeks - interviewed at Starbucks.

Interview Details – Started with a phone interview that lasted 20 minutes. My first interview for Store manager was in front of two District Managers. That lasted over an hour. I received an email salary offer a few days later followed up by a phone call confirming the offer.

Interview Question – If you were trying to change the behavior of your store so that every partner would now consistently sell the very profitable blueberry scones, how would you do it?   Answer Question

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Accepted Offer

Neutral Experience

Starbucks Store Manager Interview

Starbucks Store Manager

Interviewed at Starbucks

Interview Details – Pretty straight forward, interviewed by multiple managers.

Interview Question – It was pretty typical interview, no surprises or difficult questions.   Answer Question

Negotiation Details – There was nothing to negotiate.

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