I applied online and interviewed at Starbucks.
Interview Details –
Submit application and resume on line
Recruiter will make contact
Recruiter does phone interview
District manager phone interview
District managers do in person interview
Recruiter does background check and verifies references
Recruiter does job offer, mails out offer packet
Interview Question – Give a specific example of how you demonstrated your problem solving abilities during a confrontation with a difficult customer Answer Question
I applied through an employee referral and the process took 2 weeks - interviewed at Starbucks.
Interview Details – Started with a phone interview that lasted 20 minutes. My first interview for Store manager was in front of two District Managers. That lasted over an hour. I received an email salary offer a few days later followed up by a phone call confirming the offer.
Interview Question – If you were trying to change the behavior of your store so that every partner would now consistently sell the very profitable blueberry scones, how would you do it? Answer Question
Interviewed at Starbucks
Interview Details – Pretty straight forward, interviewed by multiple managers.
Interview Question – It was pretty typical interview, no surprises or difficult questions. Answer Question
Negotiation Details – There was nothing to negotiate.
Very Easy Interview
I applied in-person and the process took 2 months - interviewed at Starbucks in October 2012.
Interview Details – I was interviewed four times -- once at an open call; once over the phone; once with a store manager; once with a regional manager. I have never not gotten a job I applied for, but I did not get this one ... so take my review with a grain of salt. I believe that the regional manager felt threatened by me because of my education level, although I consider myself very down-to-earth. However, she was younger than I am and I think more inexperienced.
Interview Question – None. the usual retail questions. Answer Question
I applied online and interviewed at Starbucks.
Interview Details – 5 interviews, originally started with in-person interviews with a Manager and DM who thought my skill set was translatable to Store Manager Training. DID NOT have prior retail/food experience, but lots of sales, marketing, PR, communications, sales training etc. Over the course of 2 months and 4 phone interviews was told they were going with candidates with prior retail/food experience, clearly did not have this upfront. Don't bother unless you have prior cookie cutter experience. Phone interviewers seem very limited in understanding and scripted.
I applied online and the process took 5+ months - interviewed at Starbucks in September 2012.
Interview Details – I was hired actually by the district manager at the time. the store was gong throw a SM switch so the district manager was doing the interviews: Since i had prier experience working in a grocery store operated Starbucks through a license agreement I could already answer specific question; if in this situation with a customer, what would you do? how do you go about making this drink? why Starbucks? and basically know all the questions you answered during the online questionnaire when applying for Starbucks over their website
Interview Question – Not too many, like I said I've had 4 years of experience from inside a grocery store Starbucks, which is run by the grocery store, not Starbucks, so I never had the real Starbucks experience. View Answer
Negotiation Details – I received a call from the current manager at the time asking me to start at a $10 dollar an hr rate plus tips, plus a full review every 6 months... hell yeah I'll take it
I applied online and the process took 4+ weeks - interviewed at Starbucks in February 2011.
Interview Details –
I applied online and did the P&L test and basic math and personality tests. Which was amazing compaired to other online applications they walk you through and tell you about the company.ITS GREAT!!! then 2 days later i recieved a email and a week later a phone interview with the recruiter. We set up a time then for a 2 pannel DM meeting a week later it was read from a script but it was your basic STARS interview questions and they were so nice and funny. they helped me realize I realy want this job. Fom there it was the waiting game for the last 2 weeks now i have a one on one with a store manager today to see more about the company and to ask any questions. WISH ME LUCK!!
Questions like: How do you handle a group of employees to do what you ask?
How do you train your staff?Give a time when you were proud of that you helped sales or a team member to exceed?How do you handle a angry customer?Give a time when you had to choose sales or a customer?
they are your typical behaviorl questions.
I applied online and the process took 3 weeks - interviewed at Starbucks in September 2010.
Interview Details – Two Phone interviews and a small group interview.
Interview Question – Ask from a list of experience with actual situations. Such as how to handle a difficult employee / customer / et Answer Question
I applied online and the process took 4+ weeks - interviewed at Starbucks in February 2010.
Interview Details – Applied online, then interviewed at the job fair the next day. Did a preliminary interview and then was asked to stay and do a formal interview with another DM, was told someone would contact me in 3 to 4 days but didn't hear anything for 2 weeks. Went for second or should I say third interview and was told I would hear something by Friday which was 3 days later, never got any call or email and still waiting. Not sure I would work for this company, very unprofessional. Every time they said they would contact within a certain time it never even came close, even when it came down to calling me to set up the second interview. A total of 4 situations with timelines promised and not one was close to the promised time. I understand DM's are busy, but when you take that much time and spend money driving to the location across a large city you would think an email or phone call to say something be it yes or no would be a bit more professional. Hours of research, drive time, rearranging schedules with others so that I can make the interview time,money on files and other interview readiness and putting other offers on hold just waiting to hear something, anything. A professional response would not be to much to expect.
Interview Question – What is the most important decision you make everyday as a store manager View Answers (2)
I applied online and the process took 6+ weeks - interviewed at Starbucks in December 2009.
Interview Details –
I applied for a Store Manager position in the Boston area. I was contacted by a recruiter in Texas a few weeks after I completed the online application and skills test. The skills test is fairly new, I think. It took about an hour and was a mix of mathematical questions related to a P&L report, situational questions, personality questions, and information about the company. The recruited set up a phone interview with me. He asked me general questions, as well as several behavioral questions, and it took about 30 or more minutes. I also had to turn in a completed associate (peer) referral form, but to my knowledge Starbucks never contacted any of the people on my list. The phone interview went pretty well, and about a week later the recruiter requested that I interview with a District Manager in the Starbucks HQ near Boston. I interviewed with a DM and Boston Store Manager. The in-person interview took about 40 minutes and was strictly behavioral questions. I found it odd that neither person asked me anything about me personally, although they did ask, "Why Starbucks?" I had just moved to the area from Seattle and thought that might be a point of conversation. I have been on the giving end of a behavioral interview many times and find that to make it a normal process, you have to ask some non-BI questions. I admit that I'm not 100% stellar on BIs, and even could not come up with an example for one question, but I have successfully gotten positions that use BIs in the past. The DM came across as cold and unengaged, but I'm sure it's just the BI format. About a week later, the recruiter in Texas phoned to say that they had a new position in Auburn, and wanted me to interview with the District Manager for that area. I explained that I am looking for work in the Boston area, and that Auburn is about 40-50 miles west of there. I asked if there was anything in Boston and he told me that he would check again with that DM and get back to me. He has never gotten back to me. Here's the time line:
10/27 - applied online
11/11 or 11/13 - Recruiter contacted me via email
11/17 - Phone interview
11/20 - Recruiter emails me to say they want to set up an in-person interview for week after Thanksgiving
12/01 - I contact recruiter regarding in-person interview as he hadn't contacted me, we set up date
12/08 - In-person interview
12/11 - Call from recruiter regarding position in Auburn
I am rating this a negative experience only because of the lack of follow through. I understand that everyone is getting inundated with applications, but if you have met already done a phone and in-person interview, I would expect them to at least call and say, "No, we have no positions in Boston for you." Also, the whole process seemed very long and strung out.
Interview Question – Tell us about a time you had to balance a customer request with business. View Answer
Pros: People and coffee! I loved working here, if I could work here and retire I probably would. I can't say enough good things about this place. We had a fellow partner (barista) who was diagnosed with cancer. Starbucks kept her insurance/free coffee… – Full Review
What's it like to be a partner? Working at Starbucks is a lot like working with friends. For one thing, the people who work here aren't "employees"-we're "partners" because we passionately share common goals and… — Full Overview
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