Starbucks

  www.starbucks.com
  www.starbucks.com

Starbucks Interview Questions in Washington, DC

Updated Oct 22, 2014
Updated Oct 22, 2014
29 Interview Reviews

Interview Experience

Interview Experience

79%
10%
10%

Getting an Interview

Getting an Interview

63%
13%
5%

Interview Difficulty

2.2
Average

Interview Difficulty

Hard

Average

Easy

29 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty
  1.  

    Barista Interview

    Anonymous Interview Candidate in Largo, MD
    Anonymous Interview Candidate in Largo, MD
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks in April 2013.

    Interview Details

    I applied online on a Friday. Got a call a week and a day later on a Saturday, they asked me a couple questions and then scheduled an interview for the upcoming Monday. My interviewer said she would call my references and get back to me by Wednesday. I got a call on Tuesday with the job offer.

    Interview Questions
    • Most of the questions were scenario based. Nothing out of the ordinary   Answer Question
    Negotiation Details
    No negotiation needed.
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Store Manager Interview

    Anonymous Interview Candidate in Arlington, VA
    Anonymous Interview Candidate in Arlington, VA
    Application Details

    I applied through a recruiter. The process took 1+ weekinterviewed at Starbucks in April 2013.

    Interview Details

    Hiring and interview process is great but once you hit the training there is no body en charge to train you and all is about the DM likes you or not. Need very cultural and business paradigm shift. They may have 21000 stores today but no guarantee for tomorrow.

    Interview Questions
    • Expired foods are encouraed to be sold after two days (breakfast sandwichs, ice coffee are very expired more than ten hours, cleanliness is is a concern for two times a year till they pass a QASA assesments ... etc   Answer Question
    Negotiation Details
    nothing to this company
    Accepted Offer
    Negative Experience
    Easy Interview
  3. 2 people found this helpful  

    Barista - Starbucks Interview

    Anonymous Interview Candidate in Burke, VA
    Anonymous Interview Candidate in Burke, VA
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks in March 2013.

    Interview Details

    Applied online and set up an interview date over the phone. Gave a short 15 minute interview and set up another date for training through a computer and signing papers and going over company policy and information. Went through a second training after that, both of which I was paid for.

    Interview Questions
    • If it was a customers birthday, name three things you would recommend them to buy.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Barista Interview

    Anonymous Interview Candidate in Frederick, MD
    Anonymous Interview Candidate in Frederick, MD
    Application Details

    I applied online. The process took 6 daysinterviewed at Starbucks in February 2013.

    Interview Details

    It involved two separate in person interviews at different locations. I first interviewed with the manager at the store I was applying to and was then sent a few days later to interview at a second location with another manager. (It seemed like that was their policy, they need two opinions if the principal store has no assistant manager... mine doesn't). The questions were situational and the interview was very relaxed. I was called back two days later with an offer. Overall a very straightforward and painless process.

    Interview Questions
    • Give an example of a time when you have seen a co-worker breaking policy or doing something wrong. What did you do?   Answer Question
    Negotiation Details
    none
    Accepted Offer
    Positive Experience
    Easy Interview
  6.  

    Shift Supervisor Interview

    Anonymous Interview Candidate in Springfield, VA
    Anonymous Interview Candidate in Springfield, VA
    Application Details

    I applied online. The process took a weekinterviewed at Starbucks in October 2012.

    Interview Details

    Very well organized interview process. It was very thorough and consisted of very great questionnaires.

    Interview Questions
    • If I had ever had a problem with a coworker and what I did to deal with and try resolving it   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  7. 1 person found this helpful  

    Barista Interview

    Anonymous Interview Candidate in Gaithersburg, MD
    Anonymous Interview Candidate in Gaithersburg, MD
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at Starbucks in August 2012.

    Interview Details

    You are interviewed by two managers, the head and assistant. Both interviews are extremely similar and well stream-lined, being a list of questions meant to span the breadth of who you are as a worker, less as a person. They deal primarily with past service, focusing on your ability to handle pressure situations and unexpected happenings. The process of the interview also gives management an idea of your people skills, judging your ability to connect and reason with a stranger -- a very important aspect of Starbucks. We learn about our customers.

    Interview Questions
    • Describe a time when a customer or guest left it difficult for you to be civil and in control. Describe how you handled the situation, and what, if any, complications arose from the incident.   View Answer
    Negotiation Details
    There was little negotiation phase. Entry level employees have a guaranteed base pay of $8.50/hr plus weekly cash tips (taxed).
    Accepted Offer
    Positive Experience
    Easy Interview
  8. 1 person found this helpful  

    Assistant Manager Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied through a recruiter. The process took 2 weeksinterviewed at Starbucks in March 2012.

    Interview Details

    I applied online and a recruiter call in three days. the recruiter was great and well knowledge. we did a phone interview the next day. make sire you look up behavioral questions before interviewing. after phone interview was told he was very impress with my answer and wanted to set up a interview with the dm. two days later called back and set up a interview.two dm was present, one ask questions and one wrote ur answer. also offer me a cup of coffee. the store was very busy, but the staff was excellent. the interview last for a hour and they told me thr recruiter will be back in touch with me. the recruiter call to say they have very positive thing from the interview and wanted to proceed with a background check.background check came back in a week and they me made me a offer and i accepted. truly a great company to work for. they really care about the people working for them. top quality company.

    Interview Questions
    • what was a time you was not able to meet customers demand   Answer Question
    • Describe the time when you have made changes that reflect postive results   Answer Question
    Negotiation Details
    You would have to look at your particular market, that will decide ur pay, i gave them amount and they offer me more.
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Barista Interview

    Anonymous Interview Candidate in McLean, VA
    Anonymous Interview Candidate in McLean, VA
    Application Details

    The process took 5 daysinterviewed at Starbucks in February 2012.

    Interview Details

    My local Starbucks advertised a job fair later in the week on Thursday, so I went there after filling out an application online. Once there, I had a 1:1 interview with one manager. I passed that interview, so I went onto the second group interview with 2 managers. The questions were basic and simple, and we were asked to do a coffee tasting. They told us that we would get a call by Tuesday. I got the call Sunday, and my local manager asked me to come in to do some paperwork and I got the job.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  10.  

    Barista Interview

    Anonymous Interview Candidate in Washington, DC
    Anonymous Interview Candidate in Washington, DC
    Application Details

    I applied online. The process took 2 weeksinterviewed at Starbucks in September 2011.

    Interview Details

    Very pleasant with a face to face meeting with the store manager. They buy you a drink and want to get a feel for your personality asking you questions about your life and interests. It's very chit chatty for the first while, then they get into a very specific set of questions they have printed out with your online application, evidence of a highly sophisticated HR machine in the background but a very personal one on one feel at the interview. They ask a lot of "what would you do in this situation" questions, all revolving around customer service issues and dealing with angry or dissatisfied or dishonest customers.

    Interview Questions
    • How would you deal with a supervisor that did not respect you in front of customers?   Answer Question
    Negotiation Details
    There is no negotiation phase. It's what they offer depending on the area and the cost of living. You can work your way up the ladder fairly quickly, but a first review won't come until 6 months. A raise is usually offered at the reviews but not always and initial salary is non-negotiable.
    Accepted Offer
    Positive Experience
    Easy Interview
  11.  

    Barista Interview

    Anonymous Interview Candidate in Falls Church, VA
    Anonymous Interview Candidate in Falls Church, VA
    Application Details

    I applied online. The process took a dayinterviewed at Starbucks in January 2011.

    Interview Details

    I applied online and listed four store locations at which I was interested in working. The application consisted of a long questionnaire about previous experience, work ethic, and interpersonal skills. There was also a place to enter work experience, along the lines of a traditional resume. I received a phone call within one week. I interviewed at a single store. The interview lasted between thirty and forty minutes with the store manager, and I was offered the job at the conclusion of the interview.

    Interview Questions
    • How and whether have you had to cope with an employee, including a person of the same experience level, who was not able to perform his or her job take effectively?   Answer Question
    Negotiation Details
    No, I did not ask about hourly wage and I was not interested in negotiating in any case.
    Accepted Offer
    Positive Experience
    Easy Interview

See What Starbucks Employees Are Saying

 Former Barista in Rockville, MD

Pros: “Coworkers and entertaining customers make it a great work environment. This place also has flexible work hours.” Full Review

Work at Starbucks? Share Your Experiences

Starbucks

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.