I applied through college or university and the process took 4+ weeks - interviewed at Starbucks in February 2014.
Interview Details – Hour long interview on campus and a coding question to finish afterwards on my own. Received offer 2 weeks later.
They asked a lot of questions about my projects, really wanted me to drill down to what I'm looking for out of an internship, my long term goals, technical proficiencies, how I deal with difficult people/situations, etc. They were extremely nice and were able to give me direct information on what potential areas I'd be working in as an intern. That said, it was pretty exhausting. Do not come in cold and unprepared!
Interview Question – Write a function that will parse the number of words in a given string without using a quick two line solution View Answer
I applied online and the process took 1 week - interviewed at Starbucks in December 2013.
Interview Details – Applied for barista position and received a call back that same week. Asked me a few information questions over the phone (assistant store manager) like availability, a little about myself, and why starbucks. After that i was setup on my first interview which was with the assistant store manager, you get a free coffee :-). They use the star model to do their interviews so she basically went question by question down the sheet, very easy interview, why do you want to work for us, when did you have conflict with another employee and how did you solve it, tell me about a time you were given a project and how did you complete it, etc. She called my back that same day to schedule a 2nd interview with the store manager. That one was a 1 on 1 no paper. She wanted to again know why I wanted to join the company, what my future plans were, and a little about my background. I told her there was a good chance I could be moving soon so i might not be with the company long, but its wasnt set in stone. About 2 weeks later (2 weeks because I wasn't available to start until 3 weeks) she called me to set up a schedule, but unfortunately i decided to move much earlier than I anticipated I would so I couldn't accept the job offer .
Interview Question – For me it was when did I have a conflict with an employee that was unresolved and how did I handle it. But I said I couldnt recall a time, and it didn't hurt my interview. Answer Question
Reason for Declining – Relocating
Very Easy Interview
I applied online and the process took 3 days - interviewed at Starbucks in September 2011.
Interview Details – one interview before hired, manager Drew was very insecure and concerned with his appearance, a young man. I noticed manager and other staff members were quickly irritated with customer requests and would gossip after customers left which was a bit distracting before (while i waited) during and after interview. First week after hired is training on how to make drinks, the system of how each store should be and the order of each task from end to finish.
Negotiation Details – not able to negotiate pay, the manager was not willing and said they only promote from with in (i applied for manager position) which he said that is his job.
I applied through an employee referral and the process took 2 weeks - interviewed at Starbucks in October 2010.
Interview Details – Applied online and received an email about a week later from an internal recruiter to set up a phone interview with the recruiter. After the phone interview I was asked to come in for an interview with the hiring manager one-on-one and then a panel interview with the team i would be working with directly. All of the questions were behavioral based, meaning there was no right or wrong answer, they were just trying to see if I would be a good fit for the team and the role.
Interview Question – All of the interview questions were fairly easy to answer. The hardest part was thinking of examples to the questions. Such as: "Tell me about a time you had multiple tasks due in a limited time frame? What did you do? What was the outcome? What would you have done differently?" Answer Question
Negotiation Details – I didn't know I could and should have negotiated at the time.
I applied through a recruiter and the process took 4 weeks - interviewed at Starbucks.
Interview Details – I was reached out to by a recruiter about an open position. After reading the position description, I told her that I did not think I had the amount of experience they were looking for but she insisted that it was fine. She had me apply to the job online and then setup a 30-minute screening call between her and myself. After the screening call she setup another call with the hiring manager that took place the following week.
I spoke with the hiring manager for about 45 minutes or so over the phone. He was very open and honest about what he is looking for in the position and that he has been trying to fill the role for a very long time. He said that he was going to move forward in the process and had the recruiter setup another phone call with a more senior, executive level person.
Two weeks later I had possibly the most awkward job interview of my life. I consider myself a good interviewee - I always do my homework on the company (I read the 10K, research the company history and its products, etc.), practice behavioral-based questions, and write down questions I'd like to ask beforehand. I am a pretty good conversationalist and actually enjoy the interview process as it gives me an opportunity to learn a bit about a company and usually the career paths of different people.
When the call came I answered using my full name, but was just greeted with a "hello" and then a few seconds of silence. So I was forced to say, "is this <insert first name of person here>?" to which she replied, "Yes it is. So I hear you are interested in working for Starbucks, can you tell me why?". No small talk or introductions or anything which caught me off guard.
She asked me two more very abrupt questions, and then she asked me if I had any questions for her. Literally five minutes in and she's already saying she's done without going through any intros, follow-up questions, etc. I asked her what she was looking for in the ideal candidate and she said that she worked in a different department and so she was merely looking for someone who fit the Starbucks 'brand' more than a good fit for the role itself. I asked her a follow-up from a topic the hiring manager and I had discussed and she responded "I'm not at liberty to talk about that" followed by silence.
So this interview lasted 7 minutes at the most - no small talk, no questions about how I even fit the job role or not, and no interest in me or my background. I had no desire to continue after she gave me the cryptic 'not at liberty to discuss' answer to my last question, and I could tell from the beginning that she had no interest in conducting an actual interview. She said someone would contact me one way or the other in a week and said goodbye.
I waited two weeks with no e-mail or phone call from the recruiter, then saw the job re-posted. I e-mailed the recruiter and said I am withdrawing myself from the process whatever they were going to decide to do next, to which she never replied back.
The whole experience has left me with a sour feeling for Starbucks. On one hand, I suspect the executive I was speaking with felt that I was under-qualified the second she looked at my resume and had no interest in speaking with me and viewed the interview as a waste of her time. Or maybe she was just disinterested because I wouldn't have even been working in her department so she could not have cared less about the interview. But I am left feeling confused because I really connected well with the hiring manager and he even said that I was a great fit for the role and wanted to move forward.
I am left feeling that likely both myself and the hiring manager are a victims of a horrible recruiting process - if who he can hire is determined by the veto power of any one individual in a group, some of whom have no understanding or connection to the open position itself, then that is just a plain silly way to hire people. But, silly process or not, the recruiter should have known better if my lack of experience was going to be a hangup for people, as I had originally pointed out to her, because that means I would have never made it through this group decision process in the first place.
Last, if this is how Starbucks executive leadership presents themselves, I am unimpressed with the arrogance. Even if you feel that the interview is a waste of your time, have the decency to at least try and have a conversation with the person on the phone as that candidate may still be interested in working for the company in the future when they DO have enough experience. However, she didn't even bother to try and get to know me or learn about my career, nor did she bother sharing any details about herself. I have no interest working for a company if the expectation is to put the executive leadership on a golden pedestal and they are no longer held accountable for acting professionally or with humility towards others.
Interview Question – There were no difficult questions in this process. View Answer
I applied in-person and the process took 3 days - interviewed at Starbucks in June 2012.
Interview Details – Online application. You can choose up to 5 locations to apply to. Always go in and follow up with a manager at the location you applied to. Let them see your face. Dress appropriately and order a beverage. If not busy ask to do a coffee tasting. Cover any tattoos and remove any piercings.
I was hired on the spot.
Interview Question – If someone were stealing from the store, how would you react? What if they blamed it on you? Answer Question
I applied online and the process took 4 days - interviewed at Starbucks in August 2013.
Interview Details – Lots of questions regarding customer service. Be prepared to answer questions about situations and things that you have done.
Interview Question – When were you unable to make a customer happy and what did you do? Answer Question
Negotiation Details – None
I applied online and the process took 4 weeks - interviewed at Starbucks in February 2009.
Interview Details – When I walked into the store, I was offered a free drink. I sat down and the manager did not come out of the office for awhile. The store was very busy at the time, but the partners seemed to be enjoying what they were doing. I was asked about my time commitment, expected hourly wage, previous work experience, and was asked some very routine questions. The manager also asked how long I wanted to work at Starbucks. Because a KPI here is turnover, most managers are looking for a barista that wants to work for at least a year, not just for a summer job.
Interview Question – When was the last time you were in a difficult situation and how did you respond? Answer Question
I applied online and the process took 2 weeks - interviewed at Starbucks in September 2012.
Interview Details – After applying online, I went to the store to talk to the manager but I had to give my resume to a shift supervisor. I was contacted a few days later for an interview. I was given a free drink upon entering for the interview and the staff was welcoming and asked me questions about my background and such. The interview was lighthearted and actually quite fun.
Interview Question – Do you remember a time when a customer was particularly troublesome? How did you react? Answer Question
Negotiation Details – There was no wage negotiation, you get what you get.
I applied online and the process took 1+ week - interviewed at Starbucks in September 2013.
Interview Details – Applied online. Called the store a few days later, left a message. The manager called back a few days later and set up an interview for the next day. Was offered a job on the spot. Waited for background check for 4 business days (plus the weekend! Thurs-Tuesday). Set up time to do paperwork and then trained for a week.
Interview Question – Lots of how did you behave and how would you behave type of questions. Answer Question
What's it like to be a partner? Working at Starbucks is a lot like working with friends. For one thing, the people who work here aren't "employees"-we're "partners" because we passionately share common goals and… — Full Overview
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