Starwood Hotels & Resorts

  www.starwoodhotels.com
  www.starwoodhotels.com
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Starwood Hotels & Resorts Guest Services Manager Interview Questions

Updated May 12, 2014
Updated May 12, 2014
2 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Guest Services Manager Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online - interviewed at Starwood Hotels & Resorts in January 2011.

Interview Details

must apply online. application will be reviewed by HR and then sent to department hiring manager. Department manager will review all applicants passed on by HR and set up interviews directly with applicant. interview is with 2 interviewers who will grade each question. Interview packets will be turned into HR with interviewer's decision to hire, hold, or deny. HR will reach out to applicants with answer.

Interview Questions
  • most people have the hardest time being specific to answering the question and tends to give broad answers explaining their tendency instead of what they actually have done.   Answer Question
Accepted Offer
Positive Experience
Average Interview

Other Interview Reviews for Starwood Hotels & Resorts

  1.  

    Guest Services Manager Interview

    Anonymous Interview Candidate  in  Aspen, CO
    Anonymous Interview Candidate in Aspen, CO
    Application Details

    I applied online. The process took 1 week - interviewed at Starwood Hotels & Resorts in February 2011.

    Interview Details

    Interview was basic - one phone call and one interview from the director on property. After this was completed the job was offered. This is typical.

    Interview Questions
    • Tell me about a time when you had to coach or councel someone in a difficult situation and how you reacted.   Answer Question
    Accepted Offer
    Neutral Experience
    Average Interview

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