Starwood Hotels & Resorts
3.5 of 5 566 reviews
www.starwoodhotels.com Stamford, CT 5000+ Employees

Starwood Hotels & Resorts Interview Questions & Reviews in Houston, TX

All Interviews Received Offers

Getting the Interview 

100%

Interview Experience 

100%
0%
0%

Interview Difficulty 

1 candidate interview Back to all interview questions
Relevance Date Difficulty
in
4 people found this helpful

Accepted Offer

Positive Experience

Average Interview

Room Service Cashier Interview

Anonymous Employee
Houston, TX

I applied online and the process took 2 weeks - interviewed at Starwood Hotels & Resorts in December 2011.

Interview Details – I received a call from the hotel about 2 weeks after applying. The HR manager gave me a phone interview that consisted of 3 questions (describe yourself in three words, why do you want to work for this hotel, weaknesses/strengths). After I answered the questions, I was told that she would speak with the manager and I will hear back from her if I qualify for the position. A few days later I received a call to set up an interview. I met with the restaurant manager as well as a supervisor and they gave me a behavioral interview. After that, I received a call the next day to set up another interview in which I was interviewed by the Director of food and beverage. After that interview, he left the room and spoke with the HR manager. A few moments later, he offered me the position and I was given a form and instructions to get a drug test done. I had up to a week to complete it, but I ended up getting it done in 1 day. After that, I had to wait for my drug test and background check to clear. I got a call that everything came back fine. Came back the next day and completed all of my paperwork, received my clock-in card, parking permit etc. Was given a walk-through of the property and asked when was the soonest I could start working.

Interview Question – describe a time when you went above and beyond to please a customer.   Answer Question

Negotiation Details – No negotiation.

Was this interview helpful?  
Yes | No
Flag Interview  |  Add Employer Response
RSS Feed Embed

Worked for Starwood Hotels & Resorts? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Starwood Hotels & Resorts interview questions and advice in Houston, TX. All interview reviews posted anonymously by Starwood Hotels & Resorts employees and interview candidates.