Starwood Hotels & Resorts Interview Questions

Updated Mar 27, 2015
Updated Mar 27, 2015
222 Interview Reviews

Interview Experience

Interview Experience

67%
20%
12%

Getting an Interview

Getting an Interview

51%
17%
11%

Interview Difficulty

2.8
Average

Interview Difficulty

Hard

Average

Easy

Candidate Interview Reviews

Sort: Popular Date Difficulty
  1.  

    Assistant Restaurant Manager Interview

    Anonymous Employee in Houston, TX
    Anonymous Employee in Houston, TX
    Application Details

    I applied online. The process took 2 weeksinterviewed at Starwood Hotels & Resorts.

    Interview Details

    Phone interview with HR first. A few days later a one on one interview was set up with general manager and manager. Interview was mostly focused on how to handle a certain situation. One on one interview last about 40 minutes.

    Interview Questions
    Declined Offer
    Positive Experience
    Average Interview
  2.  

    Externship Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Starwood Hotels & Resorts.

    Interview Details

    Overall very friendly and straight forward. Did not seem to take the stress test interview approach which I appreciated greatly. The interviewer was willing to answer my questions and seemed genuinely interested in deciding if I would be a good fit for the company. It was a good experience and helped me get a little flavor for the company culture.

    Interview Questions
    • Be prepared with a list of desired locations you would like to work. Make sure they have a hotel there.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Accounting Interview

    Anonymous Interview Candidate in Scottsdale, AZ
    Anonymous Interview Candidate in Scottsdale, AZ
    Application Details

    I applied through college or university. The process took 3 weeksinterviewed at Starwood Hotels & Resorts in March 2015.

    Interview Details

    There were three interview rounds. The first round was a recorded response webcam interview. The second round was at my campus career services office. Third round was at the Starwood office in Scottsdale. The first round was more accounting and industry questions. The second and third round were mostly conversations and behavioral questions.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Sales Coordinator Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral – interviewed at Starwood Hotels & Resorts.

    Interview Details

    very slow and drawn out. standard questions though. 4 rounds: one phone interview with HR, one in-person interview with HR, two in-person interviews with the team. the whole process took about 2-3 months, even though they had said they were trying to fill the position quickly.

    Interview Questions
    • Tell us how you would communicate to others on your team if you had too much on your plate. Tell us about a time when you had to work through a problem with a client and how you solved it/ saw it from their point of view.   Answer Question
    No Offer
    Neutral Experience
    Difficult Interview
  6.  

    Internship Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a recruiter – interviewed at Starwood Hotels & Resorts.

    Interview Details

    It was a brief 20 minute interview. First I had to tell them my Top 5 locations and the 3 areas I want to rotate through. Then I had to tell them about my self and then answer 3 short situational questions.

    Interview Questions
    • How have you handled a situation with a coworker who made a mistake or gave you trouble, and how'd you handle the situation and resolve it.   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  7.  

    Guest Services Agent Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at Starwood Hotels & Resorts.

    Interview Details

    They will call you and screen you, if it goes well expect a call for a behavioral interview with at least two managers. They are very situational questions so be prepared with examples of good stories.

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Management In Training Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university – interviewed at Starwood Hotels & Resorts.

    Interview Details

    first interview at university, then asked back via video interview a few days later, then waited about over a month to hear back via email. did not get the job but they also advised to check back with them around graduation time.

    Interview Questions
    • name a time when you had to perform duties you did not agree with   Answer Question
    No Offer
    Negative Experience
    Difficult Interview
  9.  

    Sales Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Starwood Hotels & Resorts in February 2015.

    Interview Details

    - Took about a month from initial application via Starwood's career website to receiving the offer, then another three days for drug screening and background check
    - Heavily suggest reaching out directly to the hiring manager since that will hopefully make your application stand out against the masses of other people interested in the position
    - HR will call and conduct a brief phone interview to "screen viable candidates," and will then call you back to ask you for an in-person interview
    - Interview is purely behavioral questions (i.e. "Tell me about a time when...") - PREPARE!!
    - After first interview, you will be asked to complete an assessment based on your position
    - Second interview consists of meeting with various team members and General Manager
    - Received the offer two days after the second interview

    Interview Questions
    • Tell me about a time that you had to lead a team who was unmotivated   Answer Question
    • Give me an example of a time you were faced with an upset customer and had to come up with a solution on the spot   Answer Question
    • Tell me about a situation when you had to work with a different department in the hotel to overcome a challenge   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  10.  

    Intern Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through college or university – interviewed at Starwood Hotels & Resorts in February 2015.

    Interview Details

    The interview process consists of multiple steps. They look at resumes and applications and then contact those who they are interested in. Then from there they conduct phone interviews to screen candidates. If you successfully pass the phone screening, then you are invited for an in-person interview. The in-person interview was with six different interviewers.

    Interview Questions
    • They had behavioral interview questions (i.e. tell me a time when...).   Answer Question
    No Offer
    Positive Experience
    Average Interview
  11.  

    Bartender Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Starwood Hotels & Resorts.

    Interview Details

    Upon completion of an online application I received a phone call within 24 hours for my first interview. A fifteen minute process that was relatively painless, but definitely structured to effectively sift through best possible candidates in a thorough manner.

    I was invited in for a second interview in person at the HR Recruitment office. Again, relatively painless, but professional and organized.

    Starwood properties are each unique, and each is exclusive to it's brand. I initially applied and interviewed for the St. Regis location, but I did not have the proper experience and background in high end mixology that the company was searching for.

    About three weeks later I received a phone call from HR alerting me to an opening I was likely better suited for at a different property, and instructed to resubmit my application.

    After a brief third and final interview, I was offered the position I am currently occupying.

    Interview Questions
    • List some examples of the different types of grapes used in wines.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview

Work at Starwood Hotels & Resorts? Share Your Experiences

Starwood Hotels & Resorts

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.