Starwood Hotels & Resorts

  www.starwoodhotels.com
  www.starwoodhotels.com

Starwood Hotels & Resorts Interview Questions

Updated Dec 13, 2014
Updated Dec 13, 2014
200 Interview Reviews

Interview Experience

Interview Experience

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20%
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Getting an Interview

Getting an Interview

51%
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11%

Interview Difficulty

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Average

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Candidate Interview Reviews

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  1. 1 person found this helpful  

    Management Trainee Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through college or university – interviewed at Starwood Hotels & Resorts in March 2014.

    Interview Details

    Completed the online application prior to the company coming to my university's career fair. Due to inclement weather, our on-campus interview turned into a phone interview. The recruiter I spoke to asked about my preferences for location and departments and then proceeded to ask behavioral questions. Got to the second round of questions which were available through an online service, was given up to 3 chances to re-record.

    Interview Questions
    • What was a conflict that you had with a co-worker and how did you handle it?   Answer Question
    Reasons for Declining

    The offer was not for the position above but for a direct hire. Due to unforseen circumstances, I could not accept the position at that time.

    Declined Offer
    Positive Experience
    Average Interview
  2.  

    Reservation Sales Agent Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took 2 daysinterviewed at Starwood Hotels & Resorts.

    Interview Details

    I submitted my resume online, and within 8-12 hours, I had a callback requesting more information from me. They were very impressed it seems. I spoke to the very lovely representative, who gave me further details on what the position entailed. She was very warm and professional. I came in for an assessment, a call listening session, and interview, which was very awesome. The woman that interviewed me was very warm, and very funny. She was extremely professional and oozed her love of working at Starwood. It was a very awesome experience.

    Interview Questions
    • Not terribly difficult at all, but you should not be blasé about it.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  3. 1 person found this helpful  

    Supply Chain Interview

    Anonymous Interview Candidate in Stamford, CT
    Anonymous Interview Candidate in Stamford, CT
    Application Details

    I applied online – interviewed at Starwood Hotels & Resorts.

    Interview Details

    HR phone interview followed by a phone interview with the hiring manager. Face to face interview with the hiring manager which turned out to be really comfortable, he talked to me like we were old friends but maybe that was a trap. Didn't ask as many questions as he did spend talking. Gushed over all the perks to really make you want the job and said I would hear back within a week to set up a time to do the test portion. Made me feel confident that I was definitely coming back but after 3 weeks I got in touch with HR only to find out that I didn't make it to the next round. I'm not sure what happened, left feeling confident but apparently the hiring manager did not feel the same.

    Interview Questions
    • Pretty general questions; why this company, described current and past job responsibilities etc.   Answer Question
    No Offer
    Neutral Experience
    Average Interview
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  5.  

    Food and Beverage Manager Interview

    Anonymous Interview Candidate in Atlanta, GA
    Anonymous Interview Candidate in Atlanta, GA
    Interview Details

    Use Behavioral Interview process, get prepared to talk a lot about " tell me about a time..."

    Interview Questions
    • How did you have to ask your team mate for help, even when you did not want to ?   Answer Question
    Negotiation Details
    Get everything in writing !
    Accepted Offer
    Average Interview
  6.  

    Guest Service Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Starwood Hotels & Resorts.

    Interview Details

    Very straightforward.They use a behavioral interview model.

    Interview Questions
    Accepted Offer
  7. 2 people found this helpful  

    Program Management Interview

    Anonymous Interview Candidate in Stamford, CT
    Anonymous Interview Candidate in Stamford, CT
    Application Details

    I applied through a recruiter. The process took 4+ weeksinterviewed at Starwood Hotels & Resorts in February 2014.

    Interview Details

    Initial interview set up through Recruiting Firm which was handled professionally.

    Interview Questions
    • Started interview with: I'm not going to interview you for the role you applied for as earlier this week I am in a new role and we need a senior manager able to help the inexperienced PMs with providing guidance.   View Answers (3)
    No Offer
    Negative Experience
    Difficult Interview
  8. 1 person found this helpful  

    Call Center Representative Interview

    Anonymous Interview Candidate in Austin, TX
    Anonymous Interview Candidate in Austin, TX
    Application Details

    I applied online. The process took a dayinterviewed at Starwood Hotels & Resorts in February 2014.

    Interview Details

    Filled out job app online. They contacted me by e-mail inviting me to one of their job fairs. The interview consisted of them timing you on your own for computer proficiency. 1) name an event where you previously struggled in customer service. How did you overcome this matter. 2) what do you hope to get from starwood resorts?

    Interview Questions
    • Read this hotel description and then sell me this room. I don't know how to sell a hotel room... yet   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  9.  

    Associate Interview

    Anonymous Interview Candidate in Lancaster, CA
    Anonymous Interview Candidate in Lancaster, CA
    Interview Details

    It was pleasant, not intimidating and inviting.

    Interview Questions
    • What was the most stressful situation I have experienced.   View Answer
    Negotiation Details
    Hired on the spot.
    Accepted Offer
    Positive Experience
    Easy Interview
  10. 3 people found this helpful  

    Revenue Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    2 interviews. Questions were general BI interview questions that require standard STAR process. Prepare more examples.

    Negotiation Details
    NA
    Accepted Offer
  11. 1 person found this helpful  

    Human Resources Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Starwood Hotels & Resorts.

    Interview Details

    Did a screening interview with the hr director and met with GM. Had a phone interview with 2 persons from hr team. This is a typical behavioral interview where you are asked to give specific examples for certain situations.

    Interview Questions
    • Describe a time when you had to address performance of an employee that needed to improve.   Answer Question
    Negotiation Details
    Didn't negotiate
    Accepted Offer

See What Starwood Hotels & Resorts Employees Are Saying

1 person found this helpful

 Current Inventory Analyst in Orlando, FL

Pros: “great benefits and work life balance in corporate offices. additional perks provided that are great” Full Review

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