Getting an Interview
Getting an Interview
Interviews for Top Jobs at Starwood Hotels & Resorts
- Intern (13)
- Front Desk Agent (9)
- Management Trainee (8)
- Guest Service Agent (6)
- Reservations Agent (6)
- Analyst (5)
- Internship (4)
- Server (4)
- Sales Coordinator (4)
- Sales Manager (4)
- Bartender (4)
- Winter Extern (4)
- Supervisor (3)
- Security Officer (3)
- Concierge (3)
- Sales (3)
- Housekeeping Supervisor (3)
- Front Office Manager (3)
- Greeter (3)
- Externship (3)
- Reservation Sales Associate (2)
- Business Analyst (2)
- Guest Services Supervisor (2)
- Staff Accountant (2)
- HR Manager (2)
- Food and Beverage Manager (2)
- Director (2)
- Director of Revenue Management (2)
- Human Resources (2)
- Welcome Ambassador (2)
Helpful (2)Accepted Offer
I applied through an employee referral. The process took 2 weeks. I interviewed at Starwood Hotels & Resorts.
Very long hiring process. You will meet HR, DOS, GM and perhaps another team member. The interviews were spaced out enough were you didnt know exactly where you were with the hiring process. Many questions involving how do you handle stress, multiple tasks, and if you are trained in their sales software.
- How would you sell this property Answer Question
- Accepted Offer
There was an initial phone interview. This was followed by two in-person interviews. The interviewers were Business Analysts and a Vice President. The questions were challenging but not unexpected. The final in-person interview was related to specific positions. The interviewers were a Director and a Vice President. One had an interesting interviewing technique.
- The interviewer was expressionless throughout the interview. Answer Question
Helpful (1)Declined OfferNegative ExperienceEasy Interview
I applied online. The process took 3 weeks. I interviewed at Starwood Hotels & Resorts (Houston, TX) in June 2014.
I applied for a position through the online application system and heard from an HR representative about three weeks later. I was asked to come in for an interview (this key word will be important later) by HR for the Westin Hotel in the Houston Galleria. What I wasn't told is that this "interview" was just one of those "tell me about your qualifications" things that could have easily been completed over the phone. What's worse is it seemed as though the woman who "interviewed" me had not even read my resume as I was talking! You can tell the difference between the response of someone when your elaborating on something versus them hearing it for the first time...I experienced the second one. However, after about ten minutes of back & forth dialogue she did seem impressed. She then proceed to tell me about the culture and that many administrative assistant go one to be promoted to managers and the like. This sounded promised to me and she offered me the position...then she said that the position starts at $13.00/hr with benefits starting after 90 days. At that point I quite frankly asked had she even looked at my online application. There not only do they ask you have much your CURRENT pay is but also what you expect to be paid. I asked her how could she expect someone who gets paid more currently to accept that offer? She had no answer to that but said it's "industry standard pay" so I politely declined. I felt as though the entire experience was a waste of my time.
- Tell me about your. Answer Question
Reasons for Declining
The pay was 13.00/hr and benefits were not offered until after 90 days. No.
- Accepted OfferNeutral ExperienceEasy Interview
I applied online. The process took 3 days. I interviewed at Starwood Hotels & Resorts (Orlando, FL) in June 2014.
Anyone can be hired, if you know how to dress and be on time. Telephone interview, then face to face. They have a new training class every month. Only 1 in 10 will stay. So you will be hired if you are willing to try. It's $10/hr. Pay is $10/hr draw.
- What is your pet peeve? 1 Answer
Didn't need one. As I said, they will hire anyone.
- Accepted OfferPositive ExperienceDifficult Interview
I applied through an employee referral. The process took a week. I interviewed at Starwood Hotels & Resorts (Boston, MA) in May 2014.
not long, hired within one week. Behavioral questions. Very nice staff that accommodated to my needs as I transitioned from my previous job. Overall an easy process if you have an answer to all the questions asked.
- Tell me about a time when you had to tell an employee that he/she was doing something wrong and how did you get them to fix it? Answer Question
Helpful (2)No Offer
Phone screen then face to face interview
- Describe a time when you were under pressure to get a lot done quickly Answer Question
- No OfferNeutral ExperienceEasy Interview
I applied through college or university. I interviewed at Starwood Hotels & Resorts.
I only have been interviewed once, which was a bsic motivational interview with no hard questions, I am still waiting to hearing from them
- why did you choose the Hotel business? Answer Question
Helpful (3)Accepted OfferPositive ExperienceAverage Interview
I applied online. The process took 2 weeks. I interviewed at Starwood Hotels & Resorts.
The process was fairly quick. Apply online, then receive a call to set up an interview as well as an assessment. If you pass that you will be sent for a drug test. Once that is returned you will be called and set up for orientation/training which is 30 days and needs 100% attendance.
- They follow the STAR process of questions. You can find videos explaining this process via YouTube. Answer Question
There was no negotiation, starting pay is set @ $10.50 per hr.
- Accepted OfferPositive ExperienceAverage Interview
I applied through an employee referral. The process took 2+ months. I interviewed at Starwood Hotels & Resorts (Miami, FL) in April 2014.
There are 3-4 interviews that must be completed before and offer is extended to you. I met with HR first for an overview of the position I applied for, then I met with the HR Director. Afterwards I met with the Director of Security and finally the General Manager of the property. The entire process took a little over a month.
- How many years of experience do you have dealing with customers? Answer Question
- Accepted OfferPositive ExperienceEasy Interview
I applied online. The process took a week. I interviewed at Starwood Hotels & Resorts (Phoenix, AZ) in April 2014.
Phone Interview, asked what I know about company....why Starwood? Then got a cal the next day from Manager, set up interview a day later. Came in and interviewed with Manager & Supervisor for around 30 minutes. They then had me meet with another Dept Head for a 5 minute one-on-one. Finally, they had me meet with HR to go over final details of position before accepting contingent offer that same day. Took about 2 hours total for the interviews.
- Behavioral questions. EX: Tell me about a time you handled adversity? Answer Question
There is no negotiation on salary.
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See What Starwood Hotels & Resorts Employees Are Saying
Pros: “Cheap hotel rooms ($89 a night, okay for luxury properties, but not much of a deal for others). Good amount of time off, flexible schedules, interesting and innovative work.”“Cheap hotel rooms ($89 a night, okay for luxury properties, but not much of a deal for others). Good amount of time off, flexible schedules, interesting and innovative work.” – Full Review