Starwood Hotels & Resorts Interview Questions & Reviews
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Updated May 29, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 70 ratings 
“Easy” Interview
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Interview Experience [?] Based on 70 ratings
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| 41–50 of 70 Starwood Hotels & Resorts Interviews | Sort by |
Accounting Intern at Starwood Hotels & Resorts
Posted Feb 16, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Dallas, TX (took a day)
The people I talked to included the General Manager of the hotel and the Head of the Accounting Department. Both men were nice, easy to talk to, and asked about my interests and experiences. I was given a tour of the building on the same day. We discussed the work I would do, and they offered the job at the end of our time. I accepted.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Marketing Specialist at Starwood Hotels & Resorts
Posted Feb 12, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Nov 2010 in New York, NY (took a day)
Behavioral Questions
Interview Questions
Reason for Declining
Had another opportunity lined up/ Starwood's externship was unpaid.
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Other at Starwood Hotels & Resorts
Posted Feb 9, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Jan 2011 (took 2 months)
It was a long interview process, but a lot of it had to do with the holidays. The people were great, HR was great, the hiring managers and panel interviewer were great.
Be ready for anything and any questions. I was asked on how I could help them so be ready for that as well.
Good Luck.
Interview Questions
Reason for Declining
I declined the offer due to the salary not meeting cost of living difference. They were going to offer me the same amout as I was getting and then move to the New York area where the cost of living is 50% more then where I reside now. Be careful to make sure you ask in the interview for a cost of living difference so that you and/or your family can survive.
They charge a lot for their hotel stays, but will not put the right person in the right seat of the bus to help them become innovative, creative and increase their bottom line.
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Guest Service Centre Agent at Starwood Hotels & Resorts
Posted Feb 4, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jun 2010 (took a day)
signed contract after interview
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Winter Extern at Starwood Hotels & Resorts
Posted Jan 24, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2009 (took a day)
Applied through on-campus recruiting, got accepted for an interview, scheduled an interview, had 1:1 behavioral interview (tell us about a time when you took more weight on a team, tell us a time when you led a team, where would you prefer to work/property/region), offered the job 3 weeks later.
Did this for winter 2010 and winter 2011 (both successful)- they are great with offering jobs to people they have already worked with
Interview Questions
Other Details
I got the interview through a College or University and the interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
@ Home Reservations at Starwood Hotels & Resorts
Posted Jan 20, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2011 in Fall River, MA (took 2 days)
I applied online. In about two weeks I was called and a phone interview was scheduled. I wasemailed an assessment test which I was required to complete prior the phone interview. It was fairly easy and was basically to assess your ability to follow instructions, your ability to learn new software, and to determine if you possess the ability to talk to customers professionally while adhering to company policy. You have 30 minutes to complete the test at the end of the assessment.
The following day I had a phone interview that lasted about 25 minutes. It consisted of about 5 questions asking me to describe in detail how I handled previous situations. Next, I was asked to come in the office and observe an associate. I came in for about an hour. I observed an associate for about 40 minutes and listened to her take calls. I was asked to fill out a survey asking if I was confident I could learn the job.
Next, I sat down with a manager who went over some policys (base salary, bonus potential, training, etc). She answered any questions I had. I was required to sign a document authorizing a background test. I was also required to take a pre-employment drug test the following morning.
Interview Questions
Negotiation Details
There was no negotiation. The job pays a certain hourly rate and they make that clear. However, there is bonus potential.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Greeter at Starwood Hotels & Resorts
Posted Jan 20, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jul 2009 (took a day)
Was called in for an interview and I meet with the HR and the direct manager in whatever department you applied for. They asked behavioral and situational questions.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview and a Drug Test.
Helpful Interview?
Yes |
No
Inappropriate?
Guest Services Agent at Starwood Hotels & Resorts
Posted Jan 13, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2010 in San Diego, CA (took a day)
For the front office positions, I was interviewed by the Director and the Manager who went through a series of behavioral questions. The interview was quick, efficient and my interviewers even shared many of their work experiences with me. It took them a little longer to get back to me regarding the position than they had stated, but not too much longer.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Externship at Starwood Hotels & Resorts
Posted Jan 4, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2010 (took a day)
I first went and spoke with someone at my universities career fair. I then was offered to go to one of their outreach meetings, in which about 30 candidates were informed about Starwood and the different brands and culture they offer. I was then given an interview time-slot. I was asked behavioral style questions about my previous experience.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Supervisor at Starwood Hotels & Resorts
Posted Dec 8, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Nov 2010 in Atlanta, GA (took 3 days)
Behavioral interview and two one on one interviews. Be as prepared as possible. Ask lots of questions before applying so, that you will know what you need for the interview. They won't tell you.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview.
More Starwood Hotels & Resorts Supervisor Interviews
Helpful Interview?
Yes |
No
Inappropriate?
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