Glassdoor is your free inside look at Starwood Hotels & Resorts Management Trainee interview questions and advice. All 5 interview reviews posted anonymously by Starwood Hotels & Resorts employees and interview candidates.
No Offer – Interviewed in Feb 2013 – Reviewed Feb 23, 2013
Interview Details – This was a behavioral interview. Most of the questions revolved around team work and leadership roles. Many of the questions are very similar so be sure that you have several different situations to draw upon. The interviewer has a book of questions that he uses to interview everyone and he summarizes your responses in the book. The interview was approximately 45 minutes.
Interview Question – Why are you passionate about hospitality? Answer Question
Declined Offer – Reviewed Mar 24, 2013
Interview Details – Applied through campus, took a month and so and got a call to schedule my first interview with HR Director, the had a second interview with the F&B Director and the last interview was with the GM, but during the process they changed their mind and decided that they were not looking for a F&B trainee but Housekeeper trainee, so I declined the offer
Interview Question – Describe a situation when you felt you might loose control of your self and explain how you reacted? Answer Question
Reason for Declining – They didn't offer what I was looking for
No Offer – Interviewed in Feb 2012 – Reviewed Feb 22, 2012
Interview Details – Applied on my university's career net. Got accept for an interview. The company came for an info session and I had my interview the next day. The interview was 45 minutes long, and I was asked mostly behavioral questions. After the interview, the interviewer said I would be contacted in 2-4 weeks.
Interview Question – What is a system you implemented at a previous workplace? Answer Question
No Offer – Interviewed in Oct 2011 – Reviewed Oct 9, 2011
Interview Details –
The interviewer would take a copy of your resume and ask you to tell him about your past experiences based on your resume, you did all of the talking.
There were about 5-6 behavioral questions such as:
1) Tell me about a time when you and another person could not reach a decision and it was challenging for you.
2) Tell me about a time when you had to take on responsibility of a situation when you did not have to.
3) Tell me about a time where you initiated something that improved the customer experience.
Basically they are looking for you to give a specific STAR response, Situation, Task, Action, and Result.
No Offer – Interviewed in Mar 2011 – Reviewed Mar 30, 2011
Interview Details – Starwood set up an interview with me the day after they came to my University's career fair. I went into the interview thinking it was going to be 1 on 1, however it turned out to be a 2 person panel interview in a board room. The process went well and the interview lasted about an hour. They were very nice and fun to interview with. I have not yet heard back from them.
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