I applied online and the process took 2 days - interviewed at Starwood Hotels & Resorts in May 2012.
Interview Details – I applied on Starwood's website and got a call back 2 days later. Went through a 30 min phone interview. HR person asked me questions like "Tell me about a time you had to go above and beyond to satisfy a customer's request" and "Tell me about a time when you had to solve a problem under deadline pressure". She also verified if I agree to the late night shift.
Interview Question – Tell me about a time when you had to satisfy a customer's request under pressure. Answer Question
The process took a day - interviewed at Starwood Hotels & Resorts in October 2010.
Interview Details – Starts out with a phone interview that you dont really realize is a phone interview until the end. If HR like how the phone interview goes then they'll invite you to a 1:1 or group panel interview where they will ask a series of job related questions/scenarios and about your experience. If they feel you are a good match for the position they will have you take a drug test and proceed to do a background check. If all is clear you'll get a training class start date.
Negotiation Details – No negotiating at all. Its a take it or leave it type of situation.
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