State Farm Claims Processor Interview Questions & Reviews
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Updated Mar 12, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 6 ratings 
“Average” Interview
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Interview Experience [?] Based on 6 ratings
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| 1–6 of 6 State Farm Interviews | Sort by |
Claims Processor at State Farm
Posted Mar 12, 2012
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Feb 2012 (took a day)
took 2 tests online. Typing test and personality test. waiting on response from those tests
Interview Questions
Other Details
I Applied Online and the interview consisted of an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Processor at State Farm
Posted Feb 7, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Concordville, PA (took 2 months)
Very easy going interview. The pannel was very friendly and they made me feel very confortable. I could be myself!
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Processor at State Farm
Posted Jan 5, 2012 — 1 of 1 people found this helpful
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Dec 2011 in Charlottesville, VA (took 2 months)
Started w. the IQ intelligence test followed by a background check application, personality test, skills test, (which was easy) phone interview and then group panel interview. Took 2 months. After I completed the panel interview and it was weird to say the least, I had absolutely no eye contact with any of the interviewers as they were writing down all of my responses to their questions verbatim. I don;t think they were really listening to anything I was saying. I didn;t get a warm feeling with them either. They seemed very cold and disinterest in me from the beginning. That evening, I received an e-mail stating they hired someone that better matched the needs of the position. Wow. didn't even have to bother sending a thank you note. I really believe that State Farm has someone in mind for these positions way before the interviewing process starts, especially with someone from the outside trying to get in. I think they waste people's time knowing that they have no intentions of hiring that person. After spending so much time on the testing, and interviewing and filling out all sorts of paperwork and not to mention the rush the HR person was in to have me go through the interviewing process without any time to spare, I think State Farms hiring practices are a scam! Why waste someone's time and hopes of maybe getting a job. If honestly cannot be earned during an interview process what are the chances of having a good working relationship with them if hired. Jobs are hard to come by today and to take advantage of people is totally unethical.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Processor at State Farm
Posted Oct 17, 2011 — 1 of 2 people found this helpful
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 (took 2 months)
I had three phone interviews before receiving an invitation for a face to face. I was offered the job after the in person interview.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test, a Personality Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Processor at State Farm
Posted Sep 12, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Aug 2011 (took 2 weeks)
I got referred by an employee and was told to fill out a profile on state farm's website. After that I contacted a recruiter about possible opportunities at one of the operation centers, and he let me take the pre-employment tests. They consisted of a policy/procedure test (how well you follow policies and procedures), personality test, and skills test (data entry and keyboarding). I was told they would take about 2 hrs to complete, i think i got done in about 1 hr 45 min, so close enough. Unfortunately I didn't receive a "competitive score" and was told i could re-apply in a year. I decided to take the initiative and ask the recruiter how i didn't score a "competitive score" and he told me he couldn't tell where exactly i scored low. He was nice enough to offer another pre-employment test for one of their para-professional positions. I passed that one (it was only the polices/procedures test) and had a phone interview with the recruiter the following week. The phone interview wasn't what i expected - it was about 15 minutes and I only got asked probably 5 questions, most of which were "describe a time when...". It did help that I reviewed some of the questions other people were asked during their interviews. I was told they were hoping to make decisions by the end of the week and I would be contacted the next week with their decision (it was either going to be 1) sorry no offer, 2) follow-up interview at the operations center, or 3) contingent job offer). I got the contingent offer about a week after the phone interview.
Interview Questions
Reason for Declining
Didn't want to relocate(only had 2 weeks to do so anyway) and they don't assist with relocation expenses. Also didn't receive any information on benefits - the only information they'd give me was what was on their website. There were some other things, but those were the two major reasons.
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a Skills Test and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Claims Processor at State Farm
Posted Aug 9, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jul 2011 in Portage, MI (took 2 weeks)
All of the people I dealt with during the process truly seemed to care aout me, and wanted to help me out with finding a job. Interview consisted of 3 management people and behavioral questions
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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