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State Farm Interview Questions & Reviews

Getting the Interview  276 Interviews

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Interview Experience  251 Ratings

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276 interview experiences
Updated May 22, 2013
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Interview Outcome:   All No Offer Received Offer

Underwriter at State Farm

Accepted Offer – Interviewed in Dunwoody, GA May 2013 – Reviewed May 22, 2013 New

Interview Details – Applied online on 4/1. I got a call either the next day or the day after that requesting that I sign an applicant disclosure agreement. The day after that I got a automated phone call and an email inviting me to take a preemployment test. Like any employment test, I would not worry about passing. The day after completing the assessments, I got an email saying my scores were competitive.

On 4/24 I got an email congratulating me that I was selected for an interview that included a preset date and time. Luckily, I was already available for that day. The email also listed the job duties and the salary. Below average, about 5,000 below a competing national insurance company for the SAME exact position.

5/14 I interviewed in the BUSY operations center in Dunwoody. It's a nice building, brand new, with tons of employees and tons of interviewees. I grew a lot more confident in myself when I saw how the other interviewees were dressed. Wear a suit, please, I realized then that many people don't know to do that. You'll probably stand out, in a good way, like I did.

Anyways the interview was with the Underwriting Team. The team consisted of two underwriting managers, one from TN, one from TX, who had flown in just to interview for the position. I felt relatively comfortable (as comfortable as you can get in a behavioral interview).

I felt confident leaving the interview. One of the managers told me this was the first day of interviews (it was a Tuesday) and they'd be interviewing through Friday (for 18 positions I believe). He said they hoped to have decisions made by the following week, but to give them until the week after that to make a decision. I grew anxious, as an earlier email told me it would take 2-5 days after the interview for a job offer or deniel. On 5/28, as promised by an email, I was received a contingent job offer.

The pay is under average, but I accepted because of the location and because State Farm seems like a great place to work. I am a recent college graduate, with 2 years part-time customer service experience, moving from another state. I'm thankful that they considered me. Overall, the recruiting process is pretty superb. They lay everything out initially and leave little to wonder about, compared to other employers.

Interview Question – Explain/Describe a team where your work environment/style changed suddendly and you were forced to adjust.

Why accounting? (My college major)

I was slightly thrown off by their questions, as I had copied every behavioral question that previous interviewees on this site listed from their State Farm interviews, and my interviewers chose different questions. I still recommend to do as I did for the interview, and prepare answers for the questions listed here on this side. I gathered enough experiences with my preparation to morph them into answers for the questions during my interview.
  Answer Question

Negotiation Details – I didn't try to negotiate the offer as it seemed to be non-negotiable, though I wish they had offered at least 3,000 more to keep up with industry competitors.

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College Intern at State Farm

Accepted Offer – Reviewed May 15, 2013 New

Interview Details – Very standard, phone interview with typically questions - describe yourself, how did you handle a situation that involved conflicting team members, how did you overcome an obstacle, etc. It was my first interview ever, and I was extremely nervous but somehow impressed the interview enough to get the job offer.

Interview Question – Define "success" in terms other than monetary compensation   Answer Question

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Inbound Quote and Bind at State Farm

Accepted Offer – Interviewed in Phoenix, AZ – Reviewed May 14, 2013 New

Interview Details – I was hired after two phone interviews. I never had a live interview. The hiring process was very smooth and organized.

Interview Question – There weren't any difficult or unexpected questions.   Answer Question

Negotiation Details – There was no negotiation phase. It was a take it or leave it offer.

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Claims Processor at State Farm

Accepted Offer – Interviewed in Johns Creek, GA Apr 2013 – Reviewed May 3, 2013

Interview Details – Applied online. Contacted to take a typing test and a simulated call test. Got a call to schedule a phone interview. Phone interview consisted of "tell me about yourself", "why do you want to work for State Farm", "Tell me of a time when you had to learn a new skill".

Interview Question – All STAR questions... Situation, Task, Action taken, Result. "Tell me of a time you had to deal with a difficult customer"- make sure you tell how you turned it around and made it a good experience. "What do you consider good customer service", "Tell of a time you had to handle multiple tasks". Their goal was to make the customer feel taken care of and thankful for our services. Claims represents about 50% of the business.   Answer Question

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Cliams Representative Auto at State Farm

No Offer – Interviewed in Bakersfield, CA Mar 2013 – Reviewed May 2, 2013

Interview Details – I applied online (3/13/13), and was invited to do the online assessment (3/14/13). After that, I got an email to schedule phone interview. Phone (3/18/13) was okay, and was told I would hear back within three weeks (beginning of April). I didn't hear anything for six weeks, until when I applied for another position (Claims Representative Fire) with them. Then I got an email saying I was not selected (4/30/13). I was told salary was around 40,000.

Interview Question – None....they were all typical interview questions   Answer Question

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Sales Associate at State Farm

Accepted Offer – Interviewed in Irvine, CA Jul 2009 – Reviewed Apr 28, 2013

Interview Details – Very deceptive about the amount of cold calling and how repetitive the work was. They say it builds character but it just makes you feel like your a nuisance to everyone. Not very difficult to get hired as long as you can carry on a successful conversation.

Interview Question – How are you going to be able to deal with rejection?   Answer Question

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Inbound Sales Representative at State Farm

Accepted Offer – Interviewed in Tempe, AZ Jan 2013 – Reviewed Apr 26, 2013

Interview Details – Apply and interview will be held over the phone

Negotiation Details – Entry level positions are non negotiable

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Underwriting Assistant at State Farm

No Offer – Interviewed in Dallas, TX Apr 2013 – Reviewed Apr 26, 2013

Interview Details – Applied online and about 2 months later was emailed with an interview date and time. I should say that I've had 3 previous interviews for different positions at State Farm. I work for a temp company placed at State Farm and already was doing very similar job to what I interviewed for. My State Farm supervisors put in a good word for me and even gave me a mock interview. I thought I nailed the interview but apparently wasn't what they wanted. Good luck getting a job here they are Mega picky and they would rather hire someone off the street than a temp that has been there 9 months.

Interview Question – No question was difficult it was easy interview. I had an answer for every question they asked me.   Answer Question

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Office Representative at State Farm

No Offer – Interviewed in Mar 2013 – Reviewed Apr 24, 2013

Interview Details – I was called the following day after submitting my résumé online for an employee for a State Farm agent. He wanted to get me in ASAP for an interview so I went in the following day and the interview went excellent (my thoughts). He told me I would be perfect for the position and made small personal talk with me, talked in future tense using me as an employee and told me when I would hear from him. I heard from him the week after the interview and he told me he was very interested and wanted to bring me in for a second interview. He said he was unable to schedule it when he wanted because some things came up so he would email me - which was supposed to be today - but I have yet to receive an email. He knows my work schedule so I am guessing he is waiting until I am off to set one up. Anyways, the interview was very relaxed just went off a sheet of common questions: work history, school history, etc. I am hoping to hear from him because I am still very interested and because he said he would contact me to set something up.

Interview Question – When do you feel you have failed something in life?   View Answer

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Recruiter at State Farm

Accepted Offer – Reviewed Apr 22, 2013

Interview Details – Prescreen and panel interview process.

Interview Question – Competency based questions   Answer Question

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