Steak n Shake Interview Questions & Reviews
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Updated Jan 15, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 13 ratings 
“Easy” Interview
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Interview Experience [?] Based on 13 ratings
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See who your friends know who've worked at Steak n Shake and could give you an inside look.
See who your friends know who've worked at Steak n Shake and could help you prep for an interview.
| 1–10 of 13 Steak n Shake Interviews | Sort by |
Server at Steak n Shake
Posted Jan 15, 2012
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Jan 2012 in Livonia, MI (took 1 week)
I decided to apply to Steak n Shake despite all of the negative comments towards it on Glassdoor. I applied through SnagAJob.com and was called two days later for an interview. I was shocked as I had no restaurant experience, but had tons of teaching experience as a summer tutor and dance instructor. I arrived on time; I would have been early, but it was snowing. Once I got there, I had to wait 5 minutes because the manager who was going to interview me had just walked in the door himself. When he called me over, we sat at one of the booths, and he offered me a drink; I declined politely. He proceeded to ask me questions regarding my education, the distance of my drive from my house to the restaurant, and my past employment. He was very nice and personable; I didn't feel out of place. He then asked me questions on what does "hospitality" & the "Golden Rule" mean to me. He then asked me to fill out a background check form and then walked away from the table. He returned, asked if I was done writing, which I was, and said I had been hired, after talking to the owner, who happened to be there that day. He told me he was very impressed with my application, education, and past employment and think I would fit in well with everyone. I was honestly flattered.
Interview Questions
Reason for Declining
That same day, I was offered another position at a different company. Since I go to school, I had to choose one or the other. I called Steak n Shake and politely declined the job offer.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
More Steak n Shake Server Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at Steak n Shake
Posted Jul 26, 2011
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2.0
Easy Interview
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Overall Negative Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Cincinnati, OH (took 1 week)
I went in for an interview as a "career fair" type of thing for managers. They liked me and were impressed with my experience and told me that HR would be in contact with me to let me know when they were gonna set me up for a job shadow of the training stores GM. I got a call in a few days and was set up for a job shadow for the next day. Went in and it was really easy and they really liked me and said they would be in touch. I got an email from HR detailing my new job offer and compensation package the next day and they said they would be in contact with me in a few days after my background check came back. I never heard from them again so I don't know what went wrong.
Interview Questions
Negotiation Details
No negotiation.
Other Details
The interview consisted of a 1:1 Interview and a Background Check.
More Steak n Shake Assistant Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Restaurant Manager at Steak n Shake
Posted Jul 23, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2009 in Tampa, FL (took a day)
District manager in person, HR on phone twice, Regional manager on phone, Worked in a store for 6 hours with a general manager as a "try out"
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Manager In Training at Steak n Shake
Posted Jul 15, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jul 2011 in Indianapolis, IN (took 2 weeks)
Initial contact via email to setup a phone interview a week later to an invitation to an "open house" 1:1 interview w/ DM. I did the basic research on the company to customize my responses to their core values. Now I wish I had found this website sooner. I wouldn't have emphasized on my beliefs of positive reenforcement and empowering employees so much and I would probably asked harder questions about manager turnover and why it's so high.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Waitress at Steak n Shake
Posted Mar 3, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Oct 2010 in Leesburg, FL (took 4 days)
I applied online through snagajob and received a call a couple of days later for scheduling an interview. I went in about 7 minutes early, had to wait a couple of minutes because of an interview with another woman. Halfway through the interview the phone rang and no one would answer it, so the woman interviewing me had to leave to answer it, which took about 15 minutes.
Some of the questions asked were regarding work experience I had put on my application and what my responsibilities were. If I was planning to go to college, what my career goal was, and if I was planning to go to college in the area. They asked me why they should hire me and why I chose Steak N Shake.
There were quite a few interruptions and she seemed distracted and didn't work towards making the interview feel comfortable.
Interview Questions
Other Details
The interview consisted of a 1:1 Interview.
More Steak n Shake Waitress Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at Steak n Shake
Posted Jan 6, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2009 in Ashtabula, OH (took 3+ weeks)
First it started with a phone interview. After phone interview I was asked to me the head of Human resources. That went fairly easy. Basic questions. I was than asked to meet the district manager with the head of Human resources. This interview was very long. It consumed of a personality test, math quiz, and IQ test, also drilled with a lot of other questions. After satisfying them with my answers I was scheduled for another interview with the Regional manager, District manager and the head of Human resources. This whole proccess took about 25 days. I did get the position.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test, a Drug Test and a Background Check.
More Steak n Shake Assistant Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Server at Steak n Shake
Posted Aug 27, 2010
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Feb 2009 in Carbondale, IL (took a day)
The interview took about 30 minutes. The hiring manager was not too concerned if I had any previous serving experience. He asked me situational questions and how I would handle them. After the interview he had me fill out all the employment papers and told me when he wanted me to start.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
More Steak n Shake Server Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Assistant Manager at Steak n Shake
Posted Jun 8, 2010
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3.0
Average Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed May 2010 (took 3 weeks)
Submitted my resume online. One week later received a call from HR asking to set up face to face interview with district manager. Had interview one week later. Overall went pretty well, no particularly difficult questions. After about an hour the manager said that I would get a call from HR to set up a job preview. The next week HR called and had me do a preview at a local store the next day.
The preview involved shadowing employees, helping customers and getting a general feel from the job. Received positive feedback and the manager of the store said she expected to see me back soon. Received an email from HR saying they had gone with "other candidates" with no other explanation as to why I did not receive the job. Frustrating experience simply by the fact that all the feedback received was positive and at both the 1:1 interview and preview the managers spoke as if I already had the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview and a Skills Test.
More Steak n Shake Assistant Manager Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Waitress at Steak n Shake
Posted May 14, 2010
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed May 2010 in Urbana, IL (took 4 days)
I walked in, asked for an application, filled it out, gave it to the manager. He told me to come back Tuesday at 10:30, ask for Melissa. (This was on Fri, if that makes a difference.)
Came back Tuesday at 10:30, asked for Melissa. I was seated by a waitress, and was asked if I wanted anything to drink. I didn't accept because I wasn't sure if it was going to cost (I didn't have any money, so I didn't want to find out the hard way.
I had to wait for Melissa from 10:20 to 11:45, then the manager, not Melissa, of the store comes out and apologizes for making me wait so long. They couldn't find my application. :\
So I wait another 15 minutes, she finally comes out, apologizes for making me wait. She was very nice overall. It looked like she had hand written interview questions, which I like about an employer, because it shows they're not just reading a script and depending on how well you read the script with them, is how you get the job.
I think the time I spent waiting was probably spent getting my background check, because she then asked about any past offenses. It had been on the application and I said I had been convicted of two felonies. LSS, Steak n Shake's policy is 36 mos before they will hire you if you have a money theft felony. (Yes, I know it was wrong, and no one should ever hire me again, but every one makes mistakes and mine just happened to be a huge one. I'm trying to make up for everything by getting a job and paying back everything that I took. )
Anyway, uh. That was alot longer than I had planned on being. >.>
Hope that helps you at all. :)
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
More Steak n Shake Waitress Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Drive Through at Steak n Shake
Posted Mar 14, 2010
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3.0
Average Interview
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Overall Positive Experience
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Received and Declined Offer
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Interviewed Aug 2009 (took 3 days)
Two separate one on one interviews, they seemed to ask intense questions, focused on if you were willing to stay in the company, they must have had employee problems in the past, and they weren't exactly secretive about it.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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