Sterling Jewelers Interview Questions

Updated Jul 28, 2015
77 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Customer Care Representative Interview

    Anonymous Interview Candidate in Akron, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Sterling Jewelers (Akron, OH).

    Interview

    It was pretty easy. I spoke with someone from Human Resources who then sent me to speak to a manager in the department I would be working in. He was nice and told me what the salary would be. I was then sent back to the HR rep who gave me an offer.

    Interview Questions

    • They will ask about experience you have in customer service.   Answer Question
  2.  

    Store Manager Interview

    Anonymous Interview Candidate
    Accepted Offer
    Negative Experience

    Application

    I applied online – interviewed at Sterling Jewelers.

    Interview

    They hire almost anybody.The district managers are of extremely poor quality. They talk you down, they answer questions with questions. They do now put any positive input into the career.

  3.  

    Sales Associate Interview

    Anonymous Interview Candidate in Waterbury, CT
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Sterling Jewelers (Waterbury, CT) in June 2015.

    Interview

    Quite easy. Just have to convince that you have potential. Also a lot of discussion regarding your previous job. If you didn't have any job before it will be hard to answer any question they have. Make sure you dress properly and are comfortable.

    Interview Questions

    • Are you goal oriented ? What steps you take to meet goals ?   Answer Question
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  5. Helpful (1)  

    Retail Operations Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 daysinterviewed at Sterling Jewelers in May 2015.

    Interview

    It wasn't too bad, the guy whom I interviewed with was nice, but unlike other interviews for this company where I read that it was more of a conversation, mine was not like that. Most of the questions were the normal questions you would expect. Overall, good experience, I would interview again.

    Interview Questions

  6.  

    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at Sterling Jewelers.

    Interview

    The interview was a brutal one hour review of sales that did not relate to any other positions I have had before. I might get a position with this company if they have something available. There are not many jewelry stores hiring and this fits in what I want to do for a living, kind of disappointed. Why hire people who have no interest working with jewelry?

    Interview Questions

    • If you have worked in retail before, what is your sales product goals, sales per hour, etc?   1 Answer
  7.  

    Sales Associate Interview

    Anonymous Interview Candidate in Cincinnati, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through college or university. The process took 2 weeksinterviewed at Sterling Jewelers (Cincinnati, OH) in March 2015.

    Interview

    Three interviews with different levels of management. They all ask you the same questions over and over again, so be prepared to repeat yourself numerous times. Make the job your own and the job is sure to be yours. Even if you know nothing about the business, they are still willing to work with you.

    Interview Questions

  8.  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied online. The process took 6 weeksinterviewed at Sterling Jewelers.

    Interview

    Online application process is quick, and gives you an idea of what a day in the life of a sales associate means at Sterling Jewelers. Process takes roughly an hour to complete. You can select up to 5 store locations that you would like to work at, or select a specific store if you have been referred. With or without Jewelery experience, the online application process is easy, and gives a job seeker a good idea of what it means to be part of the sterling Jewelers sales team. I was contacted within 48 hours upon completion of my application to come in for an interview, and my first day of work started the following week!

    Interview Questions

    • What do you consider to be late for work?   2 Answers

    Negotiation

    Negotiation was not necessary.

  9.  

    Store Manager Interview

    Anonymous Employee
    Declined Offer
    Neutral Experience

    Interview

    the process it to long now was better before. when i interviewed the process only took about two days but now it takes weeks , The first part being only on line is quite stand off . no personal interaction .

    Interview Questions

  10. Helpful (2)  

    Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person – interviewed at Sterling Jewelers.

    Interview

    Basic customer service questions. They like for you to be outgoing/have a pretty strong but flexible personality to show ability to sell and work with people well. You need to be flexible with hours as well- expect to work weekends because that's when you make money.

    Interview Questions

  11.  

    Sales Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at Sterling Jewelers.

    Interview

    Currently there is an online test that you take pre-interview to get screened out and to preview the job responsibility's. At the interview stage the usual psychological questions for sales. How would you respond in an escalated customer service situation. How well do you take rejection and overcome "No". They may interview you 2-3 times at different locations.

    Interview Questions

    • they may make you "sell" them a pen, or talk about the charity be really excited.   Answer Question

    Negotiation

    No negotiation, it is what it is.

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