Stream Global Services

  www.stream.com
  www.stream.com

Stream Global Services Customer Service Representative Interview Questions

Updated Oct 31, 2014
Updated Oct 31, 2014
15 Interview Reviews

Interview Experience

Interview Experience

50%
21%
28%

Getting an Interview

Getting an Interview

82%
11%
6%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy

15 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

 

Customer Service Representative Interview

Anonymous Interview Candidate
Anonymous Interview Candidate
Application Details

I applied online. The process took 2 weeksinterviewed at Stream Global Services.

Interview Details

I applied and came in and did a typing test to judge accuracy and speed. You went into a room with everyone else interviewing that day and watched videos about the property and listened to a speech by human resources. Then you sat in the room until 6 shift managers came in and called an individual and you did a one on one interview with whatever manager was available. I think it was the easiest interview I have ever been to.

Interview Questions
Negotiation Details
There wasn't negotiations.
Accepted Offer
Neutral Experience
Easy Interview

Other Interview Reviews for Stream Global Services

  1.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Wilsonville, OR
    Anonymous Interview Candidate in Wilsonville, OR
    Application Details

    I applied online. The process took 2 daysinterviewed at Stream Global Services in September 2013.

    Interview Details

    First you get a canned phone interview checking if you're up for it and coached along in any answer which might have been deficient (a ton of people bailed out when they changed location), then a face to face where you're asked about your customer service, communication and tech skills.

    Interview Questions
    • "What kind of environment do you work best in?" I don't know how you're supposed to put a positive spin on that one the work environment is a typical call center cubical dungeon. I just said "a busy place" and that seemed to do the trick. "What is your ideal job?" Again, you shouldn't say "call center representative".   Answer Question
    Accepted Offer
    Negative Experience
    Average Interview
  2.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Belleville, IL
    Anonymous Interview Candidate in Belleville, IL
    Application Details

    I applied online. The process took 2 daysinterviewed at Stream Global Services in April 2012.

    Interview Details

    very easy, need to be bilingual

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Sergeant Bluff, IA
    Anonymous Interview Candidate in Sergeant Bluff, IA
    Application Details

    I applied online. The process took a weekinterviewed at Stream Global Services in October 2011.

    Interview Details

    You first had to apply online, with that included an extremely long aptitude quiz that seemed to take forever, and then when I went in for my second interview I was given almost the exact same typing quiz. After I submitted my application I was contacted by a recruiter within a couple of days and to have a phone interview which lasted about 20 minutes. After I passed this I was asked to come back in and had a 2nd interview/aptitude test/ orientation with the company. I started within 2 weeks of my 2nd interview.

    Interview Questions
    • Tell about an experience(s) you have had dealing with an unruly customer and describe what you did to resolve their issue.?   View Answer
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took a dayinterviewed at Stream Global Services in June 2011.

    Interview Details

    I had one interview. It was a clean, organized and friendly setting. They ended the process by saying they'd call if I was selected but they had other candidates to review.

    Interview Questions
    No Offer
    Positive Experience
    Average Interview
  6.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Sergeant Bluff, IA
    Anonymous Interview Candidate in Sergeant Bluff, IA
    Application Details

    I applied online. The process took a weekinterviewed at Stream Global Services in April 2011.

    Interview Details

    Got called the next day after applying online. Got interview to come in person with a group of about 20 individuals and they asked very generic and relatively easy interview questions. At least %60 got hired and most people applying seemed young and inexperienced.

    Interview Questions
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Watertown, NY
    Anonymous Interview Candidate in Watertown, NY
    Application Details

    I applied in-person. The process took a dayinterviewed at Stream Global Services in August 2009.

    Interview Details

    Very easy interview process and some basic computer testing. Passed my test and was hired on the spot.

    Negotiation Details
    They offered the base salary and there was no negotion . The contract only paid what was offered.
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Belfast, Northern Ireland (UK)
    Anonymous Interview Candidate in Belfast, Northern Ireland (UK)
    Application Details

    I applied online. The process took a dayinterviewed at Stream Global Services.

    Interview Details

    I found the whole experience to be dreadful. The hiring process felt like we were as important as a can of sardines. The interviewer was completely disinterested and staring at the walls as I spoke. I wanted to walked out at times. I was thankful to have a person from HR who explained things clearer to me, at this point I thanked her but decided the company wasn't for me.

    Interview Questions
    • Why did I want the job as it veered off my career path.   Answer Question
    Reasons for Declining

    The company wasn't suitable

    Declined Offer
    Negative Experience
    Average Interview
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Cebu City (Philippines)
    Anonymous Interview Candidate in Cebu City (Philippines)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Stream Global Services in July 2014.

    Interview Details

    Final Interview for INTUIT account
    Call simulation: less than 5 min for me i don't know why, I wasn't told why I failed, i answered w/ the instructions needed for the situation/scenario...
    Face-to-Face interview.: on our way to the interview room he kept on bumping his pencil to every file cabinets we pass by.. I perceived his behavior sending a message like "I am tired" or "I hate doing these interviews"... he just greeted me, but did not even bother to introduce himself. sat in an unprofessional manner.. rarely engage in a lively communication nor eye contact.. does not make clear if I should continue talking or not (there were very quiet times during the interview as he was writing his evaluation on the paper)... somewhat rude in his manner of speaking... never smiled.. wtf

    Interview Questions
    • none. the questions were based on the people's answer test prior to the final interview   Answer Question
    No Offer
    Negative Experience
    Average Interview
  10.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Anonymous Interview Candidate in Dublin, Dublin (Ireland)
    Application Details

    I applied online. The process took 2 daysinterviewed at Stream Global Services in September 2013.

    Interview Details

    I applied for the position, and was invited for the interview on the next day. There was about 20 people altogether in the room. We were asked to fill quite easy computer skills test - few people didn't pass and was asked to leave. The next step was presentation of the company - all in positive and enthusiastic atmosphere. After that there was number of tests - another IT skills, English language - spelling, grammar and writing quick respond on customer letter. There was also typing skills test. After that, everyone was invited for the face to face interview. All process took about 4 hours.

    Interview Questions
    • It wasn't too difficult if you have basic knowledge about computers, and some customer service skills.   View Answer
    No Offer
    Negative Experience
    Average Interview

Work at Stream Global Services? Share Your Experiences

Stream Global Services

 
Click to Rate
or

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.