Stream Global Services Interview Questions

Updated Oct 6, 2014
Updated Oct 6, 2014
113 Interview Reviews

Interview Experience

Interview Experience

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18%

Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Customer Service and Technical Support Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through other source. The process took a dayinterviewed at Stream Global Services.

    Interview Details

    If you need a job, go here. I tried not to get the job and still got the job. I was unemployed at the time. Unemployment office says I must show up or possibly lose my benefits. If offered the job and turned it down, I would have lost my benefits.

    Negotiation Details
    none.
    Accepted Offer
  2.  

    Technical Support Specialist Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Stream Global Services.

    Interview Details

    They will hire you as long as don't sound like you only have a 5th grade education. They will hire just about anyone which is why that place is a joke.

    Interview Questions
    Negotiation Details
    There was no negotiation phase.
    Accepted Offer
    Positive Experience
    Easy Interview
  3.  

    Customer Care Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at Stream Global Services.

    Interview Details

    hiring and interview very easy will ask questions from a paper pertaining to how well you would do on the phone and if your attendence would be a problem things like that.

    Interview Questions
    • the most difficult question is tell me about a time you went above and beyond at a job and what was the outcome?   Answer Question
    Accepted Offer
    Easy Interview
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Wilsonville, OR
    Anonymous Interview Candidate in Wilsonville, OR
    Application Details

    I applied online. The process took 2 daysinterviewed at Stream Global Services in September 2013.

    Interview Details

    First you get a canned phone interview checking if you're up for it and coached along in any answer which might have been deficient (a ton of people bailed out when they changed location), then a face to face where you're asked about your customer service, communication and tech skills.

    Interview Questions
    • "What kind of environment do you work best in?" I don't know how you're supposed to put a positive spin on that one the work environment is a typical call center cubical dungeon. I just said "a busy place" and that seemed to do the trick. "What is your ideal job?" Again, you shouldn't say "call center representative".   Answer Question
    Accepted Offer
    Negative Experience
    Average Interview
  6.  

    Tech Support/Customer Service Agent Interview

    Anonymous Interview Candidate in Wilsonville, OR
    Anonymous Interview Candidate in Wilsonville, OR
    Application Details

    I applied online. The process took 2 weeksinterviewed at Stream Global Services in August 2013.

    Interview Details

    screened then interviewed with a test phone interview to see how you handle yourself on the phone then a group interview with testing that will test typing skills grammatical skills and written customer service skills. Dress is business casual. after Group interviews there are one on one interviews for the specific client you would be working with- different clients have different perks and different wages- most of the tech support start at $10.75 an hour whereas the straight customer service agents start out at $10 an hour.

    Interview Questions
    • Hypothetical customer service scenario with a written customer service response-everyone in group had a random question- appeared about 6 different scenarios   View Answer
    Negotiation Details
    no negotiation on the wages.
    Accepted Offer
    Positive Experience
    Easy Interview
  7.  

    Tier II Technical Support Interview

    Anonymous Interview Candidate in Wilsonville, OR
    Anonymous Interview Candidate in Wilsonville, OR
    Application Details

    I applied in-person. The process took a dayinterviewed at Stream Global Services in August 2013.

    Interview Details

    I Wanted to look at the New Building And Get a Feel For The Place before i applied there. Lo and behold they happened to be holding interviews Just 30 mins prior. So i wiped out my S3 filled an App online and Inquired if Walk-in's where Welcome. I just got my call Back 30 mins ago. so far, id say its a good day.

    Interview Questions
    Negotiation Details
    None
    Accepted Offer
    Positive Experience
    Easy Interview
  8.  

    Inside Sales Interview

    Anonymous Interview Candidate in Eagan, MN
    Anonymous Interview Candidate in Eagan, MN
    Application Details

    I applied online. The process took 3 daysinterviewed at Stream Global Services in July 2013.

    Interview Details

    An online posting which I replied to had their senior recruiter call me and inform me about the details from potential of pay, working schedule and training schedule. After the phone call an in person meeting was set up where I was required to take a typing test to verify my claims, then spoke to a manager who wasn't in the same operation I was going to be in and go through a Q/A and to show your skills by selling something to them on the spot.

    Interview Questions
    • This is a very entry level position and the company makes no attempt to make it whatsoever difficult to obtain a satisfactory outcome.   Answer Question
    Negotiation Details
    Nothing. The recruiter told me that one could make between 45-70 thousand. My training and work schedule were set in stone and they would work to move me to management as soon as possible based on the abilities I showed during the interview process.
    Accepted Offer
    Negative Experience
    Easy Interview
  9.  

    Team Manager Interview

    Anonymous Interview Candidate in Phoenix, AZ
    Anonymous Interview Candidate in Phoenix, AZ
    Application Details

    I applied online. The process took a dayinterviewed at Stream Global Services.

    Interview Details

    Plan for one interview, I have seen candidates show up in sweats and get a job. The interview process is VERY laxed. as long as you are breathing, there is a job for you.

    Negotiation Details
    no negotiation.
    Accepted Offer
    Negative Experience
    Easy Interview
  10.  

    Technical Support Interview

    Anonymous Interview Candidate in Beaverton, OR
    Anonymous Interview Candidate in Beaverton, OR
    Application Details

    I applied online. The process took 2 daysinterviewed at Stream Global Services.

    Interview Details

    I applied online and then received a call very quickly asking me to come in for an interview. I came in, took a typing test, then interviewed with a team manager. After everyone in the group was done interviewing, they pulled us out one-by-one and told us whether we had gotten the job or not.

    Interview Questions
    Negotiation Details
    It wasn't up to negotiation. It was pretty much either accept or leave.
    Accepted Offer
    Neutral Experience
    Easy Interview
  11.  

    Technical Support Representative II Interview

    Anonymous Interview Candidate in Portland, OR
    Anonymous Interview Candidate in Portland, OR
    Application Details

    I applied online. The process took 4 daysinterviewed at Stream Global Services in November 2012.

    Interview Details

    Waste of time, the interviewer actually had to wake someone up to use the room for my interview. Big red flag, should have run then!

    Interview Questions
    • None, it wasn't an interview it was a box to be checked   View Answer
    Negotiation Details
    None
    Accepted Offer
    Negative Experience
    Easy Interview

See What Stream Global Services Employees Are Saying

 Current Team Manager in Phoenix, AZ

Pros: “This is an outsource company that doesn't care for its employee's. I hope that with the acquisition Convergys will fix it!” Full Review

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