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Stream Global Services Technical Support Representative Interview
Posted Apr 4, 2011 2011-04-04 17:04 PDT
Declined Offer – Interviewed in Mar 2011 – Reviewed Apr 4, 2011
Interview Details – This was an internal opening. I stayed at my current position.
Interview Questions
- Have you ever worked for a call center before on phones? View Answer
- Tell me about your IT background. What brought you to us for this position? Answer Question
Reason for Declining – The job required learning the phone system at the same time one learns the ticketing system, and while one helps the customer and gives stelar service. Struggling with the tool, and trying not to have gaps in conversation with the customer while you solve sometimes very complex problems seems difficult for the amount of pay offered.
Other Details - The process took a day.
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Overall Positive Experience
- Very Easy Interview
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