Suddenlink Communications

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Suddenlink Communications Interview Questions

Updated Dec 27, 2014
Updated Dec 27, 2014
16 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    Direct Sales Representative Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through a recruiter. The process took 3 daysinterviewed at Suddenlink Communications.

    Interview Details

    Was contacted by a recruiter about two days after putting in an application/resume. The recruiter was very friendly, she explained all of the benefits and what a daily work day would look like if offered a job and made me feel like my prior experience would be a great asset to their company. Scheduled an interview with her supervisor for the next day. Got there about 10-15 minutes early and another candidate showed up about 5-10 minutes after I did. When the interviewer came out he was very quick to greet the other person by name and introduce himself, then he proceeded to look at me and had no clue what my name was. His focus was completely on the other candidate and he seemed to have no interest in me. When finally taken back, he began to criticize my resume. Then he acted like he had never interviewed anyone in his career. He proceeded to ask me the typical questions and when I would respond, all I received in response was a blank stare. I can honestly say I have never felt more stupid in my life. I felt like I never had a chance from the moment I walked in. Needless to say, I have not received a call back from anyone, and even if I did, I highly doubt I would accept this position.

    Interview Questions
    • Name a time when you went above and beyond to provide exceptional customer serivice.   Answer Question
    No Offer
    Easy Interview
  2.  

    CCRI-Account Services Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    The hiring process was actually fun. Submitted my app on a thursday sent me a test friday, did it on saturday got a call that monday. HR was really nice and understanding. Kept in contact with me to make sure I was coming, I made it to my interview late because I traveled a 1000 miles away, I keep in contact and they made sure I got a fair chance. Loved it. They mainly want to know what your values are. Be yourself. The want honest people who will show pride in the company

    Interview Questions
    • None of the questions are difficult be brief and honest as possible. Be yourself they are amazing down to earth people.   Answer Question
    Negotiation Details
    no negotiation. Take it or leave it
    Accepted Offer
    Positive Experience
    Average Interview
  3.  

    Direct Sales Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied online. The process took 2 weeksinterviewed at Suddenlink Communications.

    Interview Details

    I applied online and received a call about 8-10 days later requesting an interview. Before the actual interview, the regional sales supervisor and sales recruiter took time to talk with myself and four other potential hires about the company, what the sales rep job entailed, what the pay would be, what was expected etc. This took about 30-40 minutes total, so it was time consuming but very informative. They answered any and all questions I could have possibly thought to ask. After this, the supervisor and recruiter took each one of us back individually for an interview. The actual interview took about ten minutes and was very laid back and easy. All in all, I spent about an hour or so at the office for the info session and interview. The sales supervisor conducting the interviews was a very nice gentleman. Very positive experience and they were very quick getting back to me with the results of the interview.

    Interview Questions
    • Not really anything difficult. Pretty typical interview questions.They asked me why I thought I was the best candidate for the position, how I deal with stress/difficult customers, how I feel about interacting with people in face to face sales, etc. If you have prior sales experience you should definitely go into detail about it. They will let you talk as much as you want about your successful past sales experience and methods. Prior sales experience will definitely help you out if you have it.   Answer Question
    Reasons for Declining

    I love sales...but the pay was too low for me at the time. I had just graduated with a bachelor's degree and wanted to keep my options open. Would definitely re-apply in the future if the right job came up.

    Declined Offer
    Positive Experience
    Easy Interview
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  5. 1 person found this helpful  

    CCRI Technical Support Representative Interview

    Anonymous Interview Candidate in Saint Joseph, MO
    Anonymous Interview Candidate in Saint Joseph, MO
    Application Details

    I applied online. The process took 5 daysinterviewed at Suddenlink Communications in March 2014.

    Interview Details

    There are 4 interviews. 2 online in which you dial a number from your phone as well as navigate a webpage answering questions. 1 with a team of 4 of the local matriarch's Elite team, The other with another team of 4 plus a group interview.

    Interview Questions
    • They really didn't ask difficult questions. "Have you ever had to sell"   View Answer
    Negotiation Details
    There was no negotiation. I came in with almost 20 years of experience and was told that ALL people come in at the same pay.
    Accepted Offer
    Neutral Experience
    Easy Interview
  6. 1 person found this helpful  

    Sales Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Very quick interview process with the typical sales questions, nothing major. They are looking mainly for a warm body that can communicate well

    Interview Questions
    Negotiation Details
    No negotiations. Take it or leave it
    Accepted Offer
  7.  

    Project Manager Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    normal interview process

    Interview Questions
    Accepted Offer
    Positive Experience
    Average Interview
  8. 1 person found this helpful  

    Direct Sales Interview

    Anonymous Interview Candidate in Malvern, AR
    Anonymous Interview Candidate in Malvern, AR
    Application Details

    I applied online. The process took 2 weeksinterviewed at Suddenlink Communications in October 2013.

    Interview Details

    The hiring and interview process was very fast which was great for me. The entire process took about two weeks give or take but I'm guessing it depends on how fast they need to fill the position and how many applicants. The interviewer was the store manager and she was very nice. Most of the questions came from an interview question sheet that are mostly experience questions like "When is a time where you had to deal with a difficult customer". My complete interview lasted about 30 mins. I had a second phone interview with a member of the marketing team which only last about 5 mins not long at all. I got a call the next week with the offer took the drug test did a background check that came back very quickly only about 2 days. I started two weeks later after putting in my two week notice.

    Interview Questions
    • No question was really all that difficult they were all pretty standard interview questions.   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  9. 1 person found this helpful  

    Direct Sales Interview

    Anonymous Interview Candidate in Russellville, AR
    Anonymous Interview Candidate in Russellville, AR
    Application Details

    I applied online. The process took 4+ weeksinterviewed at Suddenlink Communications.

    Interview Details

    They will call and tell you that you can make up to $200,000 per year. Nobody makes this amount. They will bring you in for an interview and offer you the job on the spot.

    Interview Questions
    • All questions are fairly easy. Job history, sales history etc.   Answer Question
    Negotiation Details
    No negotiations. Take it or leave it.
    Accepted Offer
    Negative Experience
    Easy Interview
  10.  

    BBT1 Interview

    Anonymous Interview Candidate in Stillwater, OK
    Anonymous Interview Candidate in Stillwater, OK
    Application Details

    I applied online. The process took 4 weeksinterviewed at Suddenlink Communications in June 2013.

    Interview Details

    It is a easy process but takes forever to get the job. HR is slow to get the paperwork done.

    Interview Questions
    • They really just want to know about you as a person and your work ethic   View Answer
    Negotiation Details
    there was none, they told me what the pay would be and that was the bottom line. Another guy with 8 year experience started out at the same pay grade as me.
    Accepted Offer
    Neutral Experience
    Easy Interview
  11.  

    Tech Support - Call Center Interview

    Anonymous Employee in Saint Joseph, MO
    Anonymous Employee in Saint Joseph, MO
    Application Details

    I applied online. The process took 2+ monthsinterviewed at Suddenlink Communications in May 2012.

    Interview Details

    I originally applied via the Suddenlink Website and they sent me a link for this test to see how you do with a Call Center environment. It took several months to get back to me, but when they did the process went fairly quickly. There was an initial phone interview consisting of the standard questions and then an invitation for a group interview. This was VERY laid back and put my mind at ease. The day of the group interview (and the day of this writing) I was not offered a position, but they were still in the interview process and said I would be contacted the following Monday about it, one way or the other.

    Interview Questions
    • Not really a question, but the mock phone calls were a little unnerving because I didn't know what to expect and I was afraid I would make a mistake.   Answer Question
    No Offer
    Positive Experience
    Easy Interview

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