SunTrust

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SunTrust Client Service Manager Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

75%
25%

Interview Experience  

33%
33%
33%

Interview Difficulty  

Average Difficulty
4 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

Accepted Offer

Positive Experience

Very Easy Interview

Client Service Manager Interview

Client Service Manager

I applied online and the process took 3 days - interviewed at SunTrust in January 2012.

Interview Details – Recruiter contacted me, conducted phone interview. In person interview with branch manager, phone interview with area manager. Very quick process...3 days from beginning to end

Interview Question – No difficult questions   Answer Question


Accepted Offer

Neutral Experience

Client Service Manager Interview

Client Service Manager

Interviewed at SunTrust

Interview Details – Apply online and receive call from Recruiter for prescreening, next step is interview with Branch Manager

Interview Question – I can't remember but be prepared to talk about how you can promote branch sales and referrals   Answer Question

Negotiation Details – Some negotiation is possible but you must be firm


Accepted Offer

Neutral Experience

Average Interview

Client Service Manager Interview

Client Service Manager

I applied through a recruiter and the process took 3 weeks - interviewed at SunTrust.

Interview Details – Was promoted internally- recruiter is located out of state, and the the process took almost 3 weeks to receive my offer letter. Interview questions were based around sales goals and how to push team to get to minimum expectations. Also, how you would coach 'problem' employees

Interview Question – What are the three factors that are expected of managers to meet their scorecard for the shareholders?   Answer Question

Negotiation Details – Was not able to negotiate, cut and dry procedure, take it or leave it option.


1 person found this helpful

No Offer

Negative Experience

Average Interview

Client Service Manager Interview

Client Service Manager
Chesapeake, VA

I applied online and the process took 5 days - interviewed at SunTrust.

Interview Details – Received a call from the recruiter within a couple days of submitting my resume on line. We set up a time for phone interview. It was brief couple of questions about my work history. Then a call later on that afternoon to set up a time to meet with the hiring manager, this guy is resposible for all the Sun Trust branches in the area. First he was 15 minutes late to the interview. Ok, he did a good job explaining the position almost like he was trying to sell it to me. He asked about my work experience, situational type questions, but the interview was more conversational, me explaining the things ive accomplished. This job was an excellent fit based on my skills, I basically aced the interview he and i knew it. At the end of the interview. Hiring manager was excited, i was excited and he told me everything was good and i should hear from the recruiter. I thought the only thing left was for the offer. A week went by and no contact from them. I sent him a thank you note. The day he received the Thank you letter, i received an email saying they were interviewing other candidates and i didnt get the job. The only reason i can think of why i didnt get it is he said he knew a couple of people from my current job and i believed he contacted them and i have no clue what they said, obviously it wasnt good.

Interview Question – None, they were expected questions   Answer Question

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