SunTrust Interview Questions & Reviews
Getting an Interview
- Popular Job Titles:
- Teller (19)
- Financial Services Representative (13)
- Branch Manager (11)
- Teller II (11)
- Financial Service Representative (10)
- Personal Banker (7)
- Assistant Branch Manager (7)
- Teller I (5)
- FInancial Services Representative III (5)
- Credit Analyst (4)
- Client Service Manager (4)
- Analyst (3)
- Financial Services Representative II (3)
- Teller Coordinator (3)
- Bank Teller (3)
- Vice President (3)
- Customer Service Representative (3)
- Customer Service Representative III (3)
- Business Project Manager (3)
- Part Time Teller (3)
- Manager (2)
- In Store Financial Service Representative (2)
- Teller 1-3 (2)
- IT Audit Intern (2)
- Product Manager (2)
- Personal Banker III (2)
- Bank Branch Manager (2)
- Administrative Assistant (2)
- Senior Vice President (2)
- Branch Manager/Bank Officer (2)
Product Manager Interview (Neutral Experience)
Interviewed at SunTrust
Interview Details – Very Simple, typical industry interview process for jobs that are paying more than 50, 000 a year. You have multiple interviews with the management teams, the process usually takes about 2 weeks depending scheduling and your availability.
Interview Question – Nothing difficult about the process Answer Question
Senior Vice President Interview (Positive Experience; Easy Interview)
I applied through other source and the process took 4+ weeks - interviewed at SunTrust in March 2011.
Interview Details – Round of 10 1-1- interviews - No group interviews - All around resume history - The posting was an internal posting so it followed the internal process. I networked ahead of interviews and got to interview will all people I already knew/worked with before - including hiring manager.
Interview Question – Why am I interviewing you for the job if I already know you?
What would you do if you don't get the job and (XXX) does get it? (internal posting, referring to another colleague that was also posting for the job) Answer Question
Negotiation Details – Not too much room to negotiate salary (internal advancement, increases in salary totally capped)
Branch Manager Interview (Neutral Experience; Average Interview)
I applied in-person and the process took 4+ weeks - interviewed at SunTrust.
Interview Details – Very detailed on coaching and development. Standard questions. Personality test, skill test, customer service test. Phone interview, second interview, interview panel. Focus is on sales, service, and coaching. Be very specific with experience.
Interview Question – What would you do to increase volume in the branch. Answer Question
Very Easy Interview
Teller II Interview (Positive Experience; Very Easy Interview)
I applied online and the process took 4+ weeks - interviewed at SunTrust.
Interview Details – The interview was fairly smooth and easy. No hard questions at all. Just your basic interview questions such as, "what would you do in this situation"..."how would you handle this"...then they begin to give you insight on how the company works and how the hours, etc. will be. The interview overall was short, simple, and great.
Interview Question – Did you have any problems with a coworker? If so, how did you handle it. Answer Question
Teller Interview (Neutral Experience; Easy Interview)
I applied online - interviewed at SunTrust in August 2012.
Interview Details – i applied online and a recruiter called me for a phone interview. after the screening i was set up to interview with the branch manager. the recruiter called me the following week with the job offer and i had a choice to accept or decline the job. i then had to be drug tested and pass the background check.
Interview Question – personal weakness Answer Question
Negotiation Details – no negotiation
Teller II Interview (Positive Experience; Average Interview)
I applied online and the process took 2 weeks - interviewed at SunTrust in March 2013.
Interview Details – I applied online and within two weeks, I get an email for a phone interview. The phone interview was pretty simple. Next, I got a request for an interview. I interviewed with the manager and teller coordinator. The interview questions were by the book. They had like 4 pages of questions and they took notes on them. Most of the questions were "tell me a time when you had to..." type questions.
Interview Question – Tell me about a time you had to deal with a difficult customer. How did you handle it? Answer Question
Negotiation Details – No negotiations. They told me my pay and I accepted the offer.
Customer Service Representative Interview (Positive Experience; Average Interview)
I applied online - interviewed at SunTrust in August 2010.
Interview Details – Phone interview followed by an in person interview with 2 managers taking turns asking questions. Typical interview questions. Was not a hard interview for me at all. Any online interview question search that you study should help.
Interview Question – Not really any. Very typical scripted interview questions Answer Question
Business Solutions Analyst Interview (Negative Experience; Average Interview)
I applied through a recruiter and the process took 2 months - interviewed at SunTrust in May 2014.
Interview Details – Contacted by recruiter through linked In. Next steps- HR called to get basic details and then another HR(senior to the previous one) called to discuss the details and to schedule a phone screening interview with the recruiting manager. This process took 3-4 weeks.
The phone screening was with the Recruiting Manager about 30-45 mins and focused on questions about your current profile and position at Suntrust.
HR contacted me a week after this phone screening to schedule an onsite interview with 5 other people. The onsite interview was scheduled 2 weeks after the phone interview.
The onsite interview was again behavioral, people despite their busy schedule were warm to talk to. No HR was available either before or after the interview, to let you know when you can expect to hear back.
Ideally, you expect to hear back in a week or may be 2 weeks if the answer is yes or no. Here there was no communication. Reached out to HR after 3 weeks to check the status but didnt receive any response. 6 weeks after this I see that the position is closed, but still there was no communication that you are not selected.
Interview process was good, but would have appreciated if atleast was notified if I am been considered further or not( some response).
Interview Question – It was behavioral interview so no exceptional questions. If you have some examples of different scenarios and can articulate well, you should be good. Answer Question
Investment Banking Summer Analyst Interview (Neutral Experience; Average Interview)
I applied through college or university and the process took 1 week - interviewed at SunTrust in January 2014.
Interview Details – I learned about the opportunity through campus recruiting. The interview was straight forward. Mainly technical, but there were a few behavioral. I received a call the very next day.
Interview Question – What is the appropriate discount rate to use in an unlevered DCF analysis? Answer Question
Portfolio Manager Interview (Neutral Experience; Average Interview)
I applied through a recruiter and the process took 2 weeks - interviewed at SunTrust in October 2013.
Interview Details – phone call interview followed by interview with two supervisors. no panel interview. no behavioral questions. it's been such a long time I don't recall more details.
Negotiation Details – did not negotiate
Interviews for Top Jobs at SunTrust