Sunrise Senior Living Concierge Interview Questions & Reviews
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Updated Apr 14, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 3 ratings 
“Average” Interview
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Interview Experience [?] Based on 3 ratings
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Concierge at Sunrise Senior Living
Posted Apr 14, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2010 in Gilbert, AZ (took 3 weeks)
I turned in an application and background check form, and 4 references (2 personal, 2 professional). Then I met one on one with the hiring manager, and the department head of the job I was applying for. They asked detailed questions about my experience with seniors and how I would react in certain situations. They asked how much I would expect to be paid, and what hours I would be available for. They asked questions about my previous jobs, and how they might be applied to working with seniors. After being hired, there was a lot of paperwork to sign, and I had to wait for my fingerprint clearance card. I had to get CPR/First Aid certified, and get my food handler's permit in addition to completing a two week training course by the company.
Advice I would give to those coming for an interview- First, dress professionally. No jeans, flipflops, or Tshirts. Second, think about your experience with seniors and why you want to work with them prior to coming to the interview so you're prepared. Also, if you get CPR/First Aid certified and a food handlers permit prior, it will cut down the time if you are hired. If you're able, I would also try to find out how much others in your field with your level of experience are being paid. I had no idea how much I should ask for. (Don't ask employees you don't know at the place you're applying, though- that's bad form.) I would make sure you have a professional sounding voicemail before putting in applications- some employer's are turned off when they hear silly or confusing answering machines. Also think about what to say when they ask what you're weaknesses are- every interview I've ever been to asks that. Lastly, make sure your references are ok with you putting them down, and make sure their numbers are vaild. Sunrise, at least, really does call and check.
Interview Questions
Negotiation Details
I was an entry-level employee, and I was offered a very fair wage, more than I was making before. I did not negotiate. The only thing I would make sure to do is if you need certain days off, you'll be able to get them.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Presentation and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Concierge at Sunrise Senior Living
Posted Sep 29, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Sep 2011 in Huntington Beach, CA (took 1 week)
group interview of 8 or 9 with the top four applicants held back. We were scheduled to shadow the position for an hour the following week and had a one on one with the executive director.
Everyone very nice, very positive. strong promote from within policy. seems important that working with seniors be personal in some way to their employees. Background check, fingerprinting and drug test pending.
Interview Questions
Negotiation Details
no offer yet, but am fairly certain one is pending.
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Drug Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Concierge at Sunrise Senior Living
Posted Aug 22, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed May 2009 (took 2 months)
I was contacted after sending in my resume via email. I had a quick phone interview and then invited to group interview. Group interview asked many diverse personality and attitude questions. Called back for one on one in person interview. After passing the background check was offered a position. Good training re Sunrise policy.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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