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Capgemini Business Consultant for Technology Consulting Interview Question (student candidate)

I interviewed in Atlanta, GA and was asked:
"Suppose you are a consultant, and a client comes to you with a problem in their business processes. What are your first steps in addressing this problem?"
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Part of a Business Consultant for Technology Consulting Interview Review - one of 635 Capgemini Interview Reviews

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Incorrect answers: Implement the solution, find a team with the necessary skills, convince the client that your solution is the best.

Correct answer (for the first step): Research

- Interview Candidate on May 5, 2010

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