Sutherland Global Services
3.0 of 5 436 reviews
www.sutherlandglobal.com Pittsford, NY 5000+ Employees

Sutherland Global Services Customer Support Executive Interview Questions & Reviews

Updated Jul 7, 2014
All Interviews Received Offers

Getting the Interview 

33%
16%

Interview Experience 

100%
0%
0%

Interview Difficulty 

Average Difficulty
5 candidate interviews Back to all interview questions
Relevance Date Difficulty
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Accepted Offer

Positive Experience

Average Interview

Customer Support Executive Interview

Customer Support Executive
Chennai (India)

I applied through a staffing agency and the process took 6 days - interviewed at Sutherland Global Services in May 2010.

Interview Details – First round will be an self introduction; second will be Essay Writing; Third round will be Typing Test;
Fourth round will be Aptitude; Fifty round will be Chat round and the last one is HR Interview followed by Offer Letter.

Interview Question – Chat round with a HR   Answer Question

Negotiation Details – If you're a fresher, they'll determine the salary and if not you can negotiate with better hike.

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1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Customer Support Executive Interview

Customer Support Executive
Cochin (India)

I applied in-person and the process took a day - interviewed at Sutherland Global Services in January 2010.

Interview Details – Resume submission . First round : introduction round ,Second round : Technical round Third round : Hr round

Interview Question – how soon can you join   View Answer

Negotiation Details – yes, i negotiated and got an increment of 15 thousand. You must convince them that you are an asset to the company and stress your previous work experience if any

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Declined Offer

Neutral Experience

Customer Support Executive Interview

Customer Support Executive

Interviewed at Sutherland Global Services

Interview Details – f2f interviews, On clearing you have to give an online assessment - behavioural assessment,
On being shortlisted. Next round interview (f2f) and a final round with the head recruiter.

Interview Question – It was pretty reasonable and straighforward   Answer Question

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Accepted Offer

Neutral Experience

Customer Support Executive Interview

Customer Support Executive

Interviewed at Sutherland Global Services

Interview Details – Communication check, technical interview and finally HR interview.

Interview Question – I did not encounter a difficult question   Answer Question

Negotiation Details – As I was a fresher at that time I did not negotiate.

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Accepted Offer

Positive Experience

Very Easy Interview

Customer Support Executive Interview

Customer Support Executive
Cochin (India)

I applied in-person and the process took 2 days - interviewed at Sutherland Global Services in June 2008.

Interview Details – Hiring is one of the things in Sutherland where you will need to leave your entire day work and attend the interview. once everything is done the time will be evening 5 -6 pm time to leave for HR . interview starts at 8/9 am.

Interview Question – basic profile   Answer Question

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