Sutherland Global Services

www.sutherlandglobal.com

Sutherland Global Services Interview Questions

Updated Jan 21, 2015
Updated Jan 21, 2015
146 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Senior Accounts Manager Interview

    Anonymous Interview Candidate in Legazpi (Philippines)
    Anonymous Interview Candidate in Legazpi (Philippines)
    Application Details

    I applied through an employee referral. The process took 2 weeksinterviewed at Sutherland Global Services.

    Interview Details

    Standard interview process with Director and Vice President. Background check was also done. Job offer took a week to complete. Interview questions outlines the skill sets needed for the job, situation based questions to validate the skills needed and personality was also tested.

    Interview Questions
    • How do you compute CSAT. What specific action plans did you do to move the performance needle.   Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  2.  

    Team Manager Interview

    Anonymous Interview Candidate in Mumbai (India)
    Anonymous Interview Candidate in Mumbai (India)
    Application Details

    I applied through an employee referral. The process took a dayinterviewed at Sutherland Global Services in May 2014.

    Interview Details

    Great... It was professional approach. No time wasted quick results. Every one from the HR till the management was very good. Like the Company policy for its employees
    The Offer Letter Process takes a awe full Long time and after several commitments they could still not meet the deadline I kept following up every day only to be told that its pending approval and the initial SLA given to me was 24hrs . I have been waiting for 144hrs now and still have not received it. May be its a Process but should provide an approx turn around time if not exact.....

    No Offer
    Positive Experience
    Average Interview
  3.  

    Senior Consultant Interview

    Anonymous Interview Candidate in Taguig (Philippines)
    Anonymous Interview Candidate in Taguig (Philippines)
    Application Details

    I applied in-person. The process took a dayinterviewed at Sutherland Global Services.

    Interview Details

    Hiring and Interview process are almost the same with other BPO company.

    - submit resume to Guard on Duty (who will forward to Recruitment)
    - applicant will need to wait until their names are called
    - initial interview (screening)
    - typing skill assessment and other tests will be conducted
    - interviews (this includes account manager interviewing the applicant
    - Job offer

    This is based on my experience 6 years ago. I guess the company has new hiring process

    Interview Questions
    • How would you describe "red" to a blind person? Haha. This was the question I got 6 years ago.   View Answer
    Accepted Offer
    Average Interview
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  5.  

    Senior Technical Support Engineer Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through a staffing agency. The process took 4 daysinterviewed at Sutherland Global Services.

    Interview Details

    total of 6 rounds
    -hr round
    -telephonic round
    -online aptitude test
    -typing test
    -chat assessment
    -technical round over telephone

    Interview Questions
    Reasons for Declining

    they asked a bond agreement for 2 years

    Declined Offer
  6.  

    Tech Support Interview

    Anonymous Interview Candidate in Chennai (India)
    Anonymous Interview Candidate in Chennai (India)
    Application Details

    I applied in-person. The process took 3 daysinterviewed at Sutherland Global Services.

    Interview Details

    The process took 3 long days to hire me nd if u r goood in communication then u r in

    Interview Questions
    Reasons for Declining

    not suits my profile

    Declined Offer
    Average Interview
  7.  

    Technical Support Interview

    Anonymous Interview Candidate in Visakhapatnam (India)
    Anonymous Interview Candidate in Visakhapatnam (India)
    Application Details

    I applied through college or university. The process took 2 daysinterviewed at Sutherland Global Services in March 2014.

    Interview Details

    The interview took place in DIET engineering college,anakapalli.The rounds were very simple.First round was JAM.All have to speak out on the same topic given.Vocabiulary plays a major role.If you are good at vocabulary it would be a cake walk.The major drawback was they took lot of time to conduct the second round.For me it took a day.The next day they have conducted a GD.Then there would be a Personal Interview round and the HR was really cool.Don't try to fake things.They will easily catch you.Be your self

    Interview Questions
    Reasons for Declining

    I studuied engineering to work for for a software company not for any random bpo

    Declined Offer
    Positive Experience
    Easy Interview
  8.  

    Interface Analyst Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at Sutherland Global Services.

    Interview Details

    The interview process started with phone interview. After that they will call you for face to face interview followed by communication test aptitude, typing skills, technical test and the HR round Simple process.Mainly they check your communication skills. Fluency is must

    Interview Questions
    • The technical round was based on SQL.simple and basic question were asked like stored procedure, trigger, joins cursor. how to find ipadress etc.   Answer Question
    Reasons for Declining

    Salary was not negotiable. it was lesser than expected.

    Declined Offer
  9.  

    Senior Specialist -Operations Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    You'll get 2 phone in interviews and will be called in for personal round.

    Interview Questions
    No Offer
  10.  

    Technical Support Executive Interview

    Anonymous Interview Candidate in Mumbai (India)
    Anonymous Interview Candidate in Mumbai (India)
    Application Details

    I applied through a recruiter. The process took 2 daysinterviewed at Sutherland Global Services.

    Interview Details

    1st round was an HR round done at a recruitment agency.
    2nd round was a written test.
    3rd round was Technical Round done by technical support manager, it was an telephonic interview.

    Negotiation Details
    I accepted as it is
    Accepted Offer
    Positive Experience
    Average Interview
  11.  

    Customer Support Executive Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    f2f interviews, On clearing you have to give an online assessment - behavioural assessment,
    On being shortlisted. Next round interview (f2f) and a final round with the head recruiter.

    Interview Questions
    Declined Offer

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