Sutherland Global Services Interview Questions

Updated Jul 22, 2015
193 Interview Reviews

Interview Experience

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Candidate Interview Reviews

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  1.  

    Consultant Interview

    Anonymous Interview Candidate in Syracuse, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Sutherland Global Services (Syracuse, NY) in November 2011.

    Interview

    Very friendly, lengthy interview. Met with someone from HR and then met with a manager for the program I was interviewed for. Took some test phone calls as well. Went back downstairs, answered more questions, took drug test, received offer letter pending successful pass of drug test.

  2. Helpful (1)  

    Sales Associate Interview

    Anonymous Interview Candidate in Rochester, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Sutherland Global Services (Rochester, NY) in July 2011.

    Interview

    I received a phone call from a recruiter, who set up a time for an interview for me. I arrived, and met with a team leader. We talked for about 20 minutes about the job. It was very laid back, very informal. No pointed questions. After that I was introduced to an associate and listened in on some sales calls for about 30 minutes. After that I met with the group manager, and after about 10 minutes was offered the job.

    Interview Questions

    • What kind of experience do you have in sales?   1 Answer

    Negotiation

    No opportunity for negotiation.

  3.  

    Consultant Interview

    Anonymous Interview Candidate in Rochester, NY
    Accepted Offer
    Average Interview

    Application

    I applied online. The process took 1 dayinterviewed at Sutherland Global Services (Rochester, NY) in May 2011.

    Interview

    Hiring process was average. nothing really that you cant answer. the questions that were asked to better suit the needs for the program you are applying for.

    Interview Questions

    • What is you personal weakness, and do you work better indepedently or on a group   Answer Question
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  5.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Rochester, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1 dayinterviewed at Sutherland Global Services (Rochester, NY) in March 2011.

    Interview

    If you get an interview with this company, you can rest assure that you pretty much got the job. The interviewer explained about the job and 2 week training and asked some general questions. I got stumped on a question and she described it in another way. You will get hired on the spot and asked to come to training. You will sign a hirirng paper with the current starting wage.

    Interview Questions

    Negotiation

    I did not negotiate, but I encourage others to do so- especially if you have college education or relevant experience in the field.

  6. Helpful (1)  

    Finance Interview

    Anonymous Employee in Rochester, NY
    No Offer
    Positive Experience
    Average Interview

    Application

    The process took 2+ monthsinterviewed at Sutherland Global Services (Rochester, NY) in January 2011.

    Interview

    Did an informational interview with the Manager. Scheduled a 1:1 with the same person. Personal / Behavioral questions based on resume and background. Also discussion about recent newspaper articles. Description of the department and function, company’s future plans. Possible hiring date Discussion of personality traits. How you define and measure success and drive.? What is your leadership style How will you go about finding potential acquisition targets? How will you get information about unlisted companies? How do you find comparables? They wanted a writing sample. The interview lasted about 50 minutes. Was called for a second round. Was rescheduled twice.

    Interview Questions

  7.  

    Consultant Interview

    Anonymous Interview Candidate in Syracuse, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 4 daysinterviewed at Sutherland Global Services (Syracuse, NY) in October 2010.

    Interview

    The hiring and interview process is actually good. They tell you right then and there if you're hired or not. They try to make the interview stress free for the applicant by making a few jokes here and there depending on the person who is interviewing you,

    Interview Questions

  8.  

    Logistics Consultant Interview

    Anonymous Interview Candidate in Rochester, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 daysinterviewed at Sutherland Global Services (Rochester, NY) in June 2010.

    Interview

    In depth assessment of skill match and personality comparability. Quite functional.

    Interview Questions

    Negotiation

    No Negotiation

  9.  

    At&Tt Tech Support Plus Interview

    Anonymous Interview Candidate in Rochester, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 1 dayinterviewed at Sutherland Global Services (Rochester, NY) in February 2010.

    Interview

    Got a phone call. meet at such a time.. came to place of business. sat down with a team leader and manager. look at my resume. ask me what a IP is ? i answered. ask me other question? very basic

    Interview Questions

    • DEFINE IP.   1 Answer
    • why would you be a good candidate for sutherland global services?   1 Answer

    Negotiation

    yes i was able to negotiate with increase wage. b/c of my pass experience. and they gave me time to think about it. whole 24hrs... that was very nice

  10.  

    Technical Support Consultant Interview

    Anonymous Interview Candidate in Rochester, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 1+ weekinterviewed at Sutherland Global Services (Rochester, NY) in December 2009.

    Interview

    Begin by looking for opportunities / openings at company site www.sutherlandglobal.com; There will likely be aptitude assessments to be completed; Generally there are preliminary, online applications required; Followup telephone calls to Recruiters can sometimes be helpful; Nearly every applicant will get a call from someone in recruiting

    Interview Questions

    • The question for which the applicant most likely needs to be most prepared to provide a well-reasoned answer has to do with availability to work. Many projects for which this global premier outsourcing firm needs to hire employees to be available cover the company's commitment to cover a 24 X 7 schedule all 52 weeks of each year. If one can't be there when the job is required to be done, then the company reasonably cannot afford to hire that applicant.   1 Answer

    Negotiation

    SGS' requirements are pretty much governed by what its client has contracted to buy from Sutherland, and that will have been pretty well spelled out in the job description. I found Sutherland to be very sensitive to constraints I had regarding when my spouse could let me work and Sutherland was also sometimes reasonable in allowing me to keep my commitments for travel that had been arranged years in advance. By the time an offer was actually presented in writing, the negotiating is already over. Not every application I made and not every negotiation I entered resulted in an offer.

  11. Helpful (1)  

    Commissioned Sales Associate Interview

    Anonymous Interview Candidate in Rochester, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 daysinterviewed at Sutherland Global Services (Rochester, NY) in November 2009.

    Interview

    Call for preliminary interview including basic questions and assessment to assist in program placement.

    Interview Questions

    • Fairly typical questions, expect questions directly based off of what you will be doing.   Answer Question

    Negotiation

    they hand you an offer letter with all the details, you accept or not.

See What Sutherland Global Services Employees Are Saying

2 people found this helpful

 Former Anonymous Employee

Pros: “Learned if I can survive there I can survive anything anything. Learned fundamentals of sales”“Learned if I can survive there I can survive anything anything. Learned fundamentals of sales” – Full Review

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