Sutherland Global Services

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Sutherland Global Services Interview Questions

Updated Feb 19, 2015
Updated Feb 19, 2015
152 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Interface Analyst Interview

    Anonymous Employee
    Anonymous Employee
    Application Details

    I applied through an employee referral. The process took 2 daysinterviewed at Sutherland Global Services.

    Interview Details

    The interview process started with phone interview. After that they will call you for face to face interview followed by communication test aptitude, typing skills, technical test and the HR round Simple process.Mainly they check your communication skills. Fluency is must

    Interview Questions
    • The technical round was based on SQL.simple and basic question were asked like stored procedure, trigger, joins cursor. how to find ipadress etc.   Answer Question
    Reasons for Declining

    Salary was not negotiable. it was lesser than expected.

    Declined Offer
  2.  

    Senior Specialist -Operations Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    You'll get 2 phone in interviews and will be called in for personal round.

    Interview Questions
    No Offer
  3.  

    Technical Support Executive Interview

    Anonymous Interview Candidate in Mumbai (India)
    Anonymous Interview Candidate in Mumbai (India)
    Application Details

    I applied through a recruiter. The process took 2 daysinterviewed at Sutherland Global Services.

    Interview Details

    1st round was an HR round done at a recruitment agency.
    2nd round was a written test.
    3rd round was Technical Round done by technical support manager, it was an telephonic interview.

    Negotiation Details
    I accepted as it is
    Accepted Offer
    Positive Experience
    Average Interview
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  5.  

    Customer Support Executive Interview

    Anonymous Employee
    Anonymous Employee
    Interview Details

    f2f interviews, On clearing you have to give an online assessment - behavioural assessment,
    On being shortlisted. Next round interview (f2f) and a final round with the head recruiter.

    Interview Questions
    Declined Offer
  6. 1 person found this helpful  

    Technical Support Interview

    Anonymous Employee in Chennai (India)
    Anonymous Employee in Chennai (India)
    Application Details

    I applied through other source. The process took 2 daysinterviewed at Sutherland Global Services in August 2013.

    Interview Details

    Only god knows why they are taking so much time.... If its voice process...

    Voice & accent
    Technical Round
    Operations Round
    HR

    No Offer
    Negative Experience
    Easy Interview
  7.  

    Consultant Interview

    Anonymous Interview Candidate in Velachcheri (India)
    Anonymous Interview Candidate in Velachcheri (India)
    Application Details

    I applied through college or university. The process took 2 daysinterviewed at Sutherland Global Services in July 2013.

    Interview Details

    My interview happened in college where i studied. The process was 1)Group Disscussion 2) Telephonic Interview. The topic i was given was "technology - a boon or ban?" .on telephone i was told to describe about my normal day at school. I was given an offer letter.I cleared both the rounds. They told me to come to that company and gave me a phone number with the person's name, told me to meet him as soon as my exam gets over. When I went there after my exams I was told to give my resume to the person i was told to meet. I gave him the resume and waited for 2 hours for him to get back to me as he was busy. Then there was a technical interview i was asked questions like : What would you do if your internet stops working " for every answer that i gave he was like what if that doesn't work and what is msconfig and some other network related questions i don't remember exactly. Then there was the final round hr interview where they wanted to see if i would be with the company for atleast six months or so. .there was also round of typing test and i was supposed to get 30WPM

    Interview Questions
    • He asked me what do you know about blue screen of death , APIPA.   View Answer
    Negotiation Details
    The salary for freshers was fixed (they told me so) i could not negotiate.
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Technical Support Consultant Interview

    Anonymous Interview Candidate in Cochin (India)
    Anonymous Interview Candidate in Cochin (India)
    Application Details

    I applied through an employee referral. The process took 3 daysinterviewed at Sutherland Global Services.

    Interview Details

    Interview had 4 to 5 stages.The first round was a telephonic interview to check your language ie english , then i had a technical round telephnic interview , then had a typing test where i had to maintain accuracy of minimum 90 percent then had a personal interview and finally got my offer letter .

    Interview Questions
    • the techical questions was a bit difficult as they ask more about browsers and other things   Answer Question
    Negotiation Details
    i actually didnt negotiate as it was my first job
    Accepted Offer
    Positive Experience
    Average Interview
  9. 2 people found this helpful  

    Inteface Analyst Interview

    Anonymous Employee in Hyderābād (India)
    Anonymous Employee in Hyderābād (India)
    Application Details

    I applied through a staffing agency. The process took 5 daysinterviewed at Sutherland Global Services in May 2013.

    Interview Details

    I applied through a consultancy.

    Simple process.. Mainly they check your english skills. Be confident and relaxed. Its only based on your English skills initially. The first round was to tell about your self where the HR just checks on your communication skills. The next round was a telephone round just to see how you speak and understand over phone.

    The next rounds are based on SQL. Again simple questions and basic ones. Joins, cursor, trigger, stored procedure.

    The last round was a round with manager. Basic questions like how to find ipadress, joins, triggers, stored procedures, 7 layers of osi etc.

    And finally the US manager speaks to you just checking your communication skills.

    Interview Questions
    • Everything was easy.. Even if it was a difficult question the person asking was cool with it and was not strict.   Answer Question
    Reasons for Declining

    Was not satisfied with the salary being offered.

    Declined Offer
    Positive Experience
    Easy Interview
  10.  

    Technical Support Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    I applied online and gave an online assessment. Then I attended a job fair and offered a interview. After interview I was called in for training.

    Interview Questions
    • Tell me a time where you had to deal with a difficult employee.   Answer Question
    Accepted Offer
  11. 1 person found this helpful  

    Technical Support Executive Interview

    Anonymous Interview Candidate in Ernākulam (India)
    Anonymous Interview Candidate in Ernākulam (India)
    Application Details

    I applied through an employee referral. The process took a weekinterviewed at Sutherland Global Services.

    Interview Details

    Application Review, Telephonic Interview, Computer Proficiency Tests, Document Verification

    Accepted Offer
    Positive Experience
    Average Interview

See What Sutherland Global Services Employees Are Saying

2 people found this helpful

 Former Customer Service Representative

Pros: “It's work from home, the training is paid (though at a lower rate) and you have the potential for more hours.” Full Review

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