Sutherland Global Services Interview Questions

Updated Apr 22, 2015
163 Interview Reviews

Interview Experience

Interview Experience

68%
22%
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Getting an Interview

Getting an Interview

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Candidate Interview Reviews

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  1.  

    Consultant Interview

    Anonymous Interview Candidate in Windsor, ON (Canada)
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at Sutherland Global Services (Windsor, ON (Canada)) in September 2014.

    Interview

    First a call will come to ask some simple questions alongside with some interview questions, then they will tell you to come to the recruitment center to have a face-to-face interview.

    Interview Questions

    • How would you make so that a customer will remember you and rate your service high?   1 Answer
  2. Helpful (1)  

    Quality Engineer Interview

    Anonymous Employee
    No Offer
    Average Interview
    No Offer
    Average Interview

    Application

    I applied online. The process took 2+ monthsinterviewed at Sutherland Global Services in August 2014.

    Interview

    i attended interview in Sutherland for manual testing and it took 1 day
    there are 3 rounds 2 technical 1 hr
    i got selected on the same day itself.hr told me to release offer within a week but did not called for 1 month again they called and asked once telephonic round,had a good conversation of 35 min.they told definitely they will call,but i did not get the call

    i think they cant pay the minimum salaries

    Interview Questions

  3. Helpful (4)  

    Senior Consultant Interview

    Anonymous Employee in Cochin (India)
    No Offer
    Negative Experience
    Easy Interview
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency – interviewed at Sutherland Global Services (Cochin (India)).

    Interview

    Hiring Process

    Hiring is genuine and there are no scams
    Background verification not fully
    No off during season time in some process
    night shift majority of time
    Need to probe before you come with a fix with your final pay

    Interview Process

    Interview process is real simple
    Interview is pretty straight forward
    Not too many questions are asked during interview

    Interview Questions

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  5.  

    MIS Executive Interview

    Anonymous Employee in Chennai (India)
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied in-person. The process took a dayinterviewed at Sutherland Global Services (Chennai (India)) in July 2014.

    Interview

    It was walk in Interview with first round-Excel assessment test & Aptitude test.Excel assessment is about functions used in it .Aptitude mixed type mathematical,picture,etc..The test will be online in pc..

    Interview Questions

  6. Helpful (1)  

    Consultant Interview

    Anonymous Interview Candidate in Cochin (India)
    Accepted Offer
    Neutral Experience
    Easy Interview
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 2 daysinterviewed at Sutherland Global Services (Cochin (India)).

    Interview

    Interview process is one misery. They test our patience to its core. Not at all professional at times. They simply want us to go here and there. Have to wait the whole day, sometimes till night. Highly recommended for people who really needs a job to survive. Else you have to be really smart to manage the hurdles!

    Interview Questions

    Negotiation

    They mostly wont accept negotiation

  7.  

    Senior Accounts Manager Interview

    Anonymous Interview Candidate in Legazpi (Philippines)
    Accepted Offer
    Positive Experience
    Difficult Interview
    Accepted Offer
    Positive Experience
    Difficult Interview

    Application

    I applied through an employee referral. The process took 2 weeksinterviewed at Sutherland Global Services (Legazpi (Philippines)).

    Interview

    Standard interview process with Director and Vice President. Background check was also done. Job offer took a week to complete. Interview questions outlines the skill sets needed for the job, situation based questions to validate the skills needed and personality was also tested.

    Interview Questions

    • How do you compute CSAT. What specific action plans did you do to move the performance needle.   Answer Question
  8.  

    Team Manager Interview

    Anonymous Employee in Mumbai (India)
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took a dayinterviewed at Sutherland Global Services (Mumbai (India)) in May 2014.

    Interview

    Great... It was professional approach. No time wasted quick results. Every one from the HR till the management was very good. Like the Company policy for its employees
    The Offer Letter Process takes a awe full Long time and after several commitments they could still not meet the deadline I kept following up every day only to be told that its pending approval and the initial SLA given to me was 24hrs . I have been waiting for 144hrs now and still have not received it. May be its a Process but should provide an approx turn around time if not exact.....

  9.  

    Senior Consultant Interview

    Anonymous Interview Candidate in Taguig (Philippines)
    Accepted Offer
    Average Interview
    Accepted Offer
    Average Interview

    Application

    I applied in-person. The process took a dayinterviewed at Sutherland Global Services (Taguig (Philippines)).

    Interview

    Hiring and Interview process are almost the same with other BPO company.

    - submit resume to Guard on Duty (who will forward to Recruitment)
    - applicant will need to wait until their names are called
    - initial interview (screening)
    - typing skill assessment and other tests will be conducted
    - interviews (this includes account manager interviewing the applicant
    - Job offer

    This is based on my experience 6 years ago. I guess the company has new hiring process

    Interview Questions

    • How would you describe "red" to a blind person? Haha. This was the question I got 6 years ago.   1 Answer
  10.  

    Declined Offer
    Declined Offer

    Application

    I applied through a staffing agency. The process took 4 daysinterviewed at Sutherland Global Services.

    Interview

    total of 6 rounds
    -hr round
    -telephonic round
    -online aptitude test
    -typing test
    -chat assessment
    -technical round over telephone

    Interview Questions

    Reasons for Declining

    they asked a bond agreement for 2 years

  11.  

    Tech Support Interview

    Anonymous Employee in Chennai (India)
    Declined Offer
    Average Interview
    Declined Offer
    Average Interview

    Application

    I applied in-person. The process took 3 daysinterviewed at Sutherland Global Services (Chennai (India)).

    Interview

    The process took 3 long days to hire me nd if u r goood in communication then u r in

    Interview Questions

    Reasons for Declining

    not suits my profile

See What Sutherland Global Services Employees Are Saying

 Former Anonymous Employee

Pros: “The offer scheduling that fit the demands of everyday life which was great considering the work-life balance. The culture was at best demanding and coercive. My experience was ok. Upward…” Full Review

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