Sutherland Global Services Interview Questions

Updated Aug 24, 2015
204 Interview Reviews

Interview Experience

Interview Experience

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Candidate Interview Reviews

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  1.  

    Help Desk Technician Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at Sutherland Global Services.

    Interview

    The Interview process is very simple. First, I was speaking with HR about basic and behavior questions. And then, with technical Teal Lead. he was giving a writing test. there were 20 technical questions.

    Interview Questions

    • the question were basic and simple. technical question were a little tough   Answer Question
  2.  

    Software Engineer Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Sutherland Global Services.

    Interview

    two technical rounds , 1st round will be easy need focus on asp.net, c# , sql server ,microsoft visual studio, 2nd round will be technical and managerial, they may ask few technical questions. real time experience

    Interview Questions

    • that was easy technical round asked few basics from oops and sql server   Answer Question
  3.  

    Technical Support Representative Interview

    Anonymous Interview Candidate in Baguio, Baguio (Philippines)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Sutherland Global Services (Baguio, Baguio (Philippines)) in August 2015.

    Interview

    So they'll send a jpg for you to follow how to do the Online Examination, there's also a typing test at there office - Initial Interview by the HR - Final Interview over the phone working at the site.

    Interview Questions

    • Q: What is internet? Q: What is broadband? Q: How to uninstall programs? Q: What's the version of your OS? Q: What's the version of your Microsoft office?   Answer Question
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  5.  

    Customer Service Consultant Interview

    Anonymous Interview Candidate in Alexandria (Egypt)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at Sutherland Global Services (Alexandria (Egypt)).

    Interview

    Firstly you apply online or whatever the way you apply with, then you'll be asked to do 2 assessment test (12 minutes IQ test + self assessment test) then an HR member will contact and interview you by phone and it's going to take about 5 minutes or something like this and if accepted you'll be told to come to their HQ for a face to face interview -some people had been interviewed two face to face interviews- You don't have to go formal, being smart casual is good enough.

    Interview Questions

    • Tell me about yourself (in English)?   1 Answer
    • What're your previous experiences?   1 Answer
    • Why do you want to work at Sutherland Global or as customer service agent?   1 Answer
    • How to handle an angry customer?   1 Answer
  6.  

    Technical Support Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 weeks. I interviewed at Sutherland Global Services in June 2015.

    Interview

    have to go through the aptitude test first ? also need to complete some behavioural type quiz. then they take the telephonic interview, if u are able to go through the telephonic interview than they call for HR interview

    Interview Questions

    • Asked some technical questions, what is an ip address? how to find an ip address? what is universal remote? how to troubleshoot wireless router?   Answer Question
  7.  

    Technical Support Consultant Interview

    Anonymous Employee in Chennai (India)
    Declined Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. The process took 2 days. I interviewed at Sutherland Global Services (Chennai (India)) in May 2015.

    Interview

    These 3 happened in the college 1. G.D 2. HR was face to face, with the HR asking basic questions from the resume 3. Telephonic Interview was to test for voice, accent and grammar This was for McAfee process 1. Technical round included questions regarding Ant-viruses and Networking

    Interview Questions

  8.  

    Social Media Consultant Interview

    Anonymous Interview Candidate in Sofia (Bulgaria)
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Sutherland Global Services (Sofia (Bulgaria)) in May 2015.

    Interview

    The interview consist of 4 main parts: 1:1 interview with a recruiter, language (or different languages) test, phone interview in the main language required for the job (in my case – German), phone interview with the client in English, 1:1 interview with the account manager of the project, as well as completing a personality test and technical skills test online.

    Interview Questions

    • Describe your goals in 5 years, most positive qualities/ worst qualities; describe a problem you dealt with at the past and how did you overcome it   Answer Question

    Negotiation

    Payment

  9.  

    Account Manager Interview

    Anonymous Employee in Philippine (Philippines)
    Declined Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 3 weeks. I interviewed at Sutherland Global Services (Philippine (Philippines)) in April 2015.

    Interview

    Interview process was challenging. Had a 1:1 with 4 Senior Managers and 1 AVP. They scheduled it as back to back interview and with the client. Been asking me about my leadership style and what I can contribute to the team if they'll hire me. They also asked me about any successful projects I've had and the end result. A lot of technical questions were asked such as WF management, SL, Shrinkage and how you compute for such including CSAT scores. It was indeed a very challenging interview session. They will test your skills and character.

    Interview Questions

    • How would you get the trust and confidence from your team managers who were supposed to be promoted as the Account Manager instead of you? How can you prove to them that you are capable to lead?   Answer Question
  10.  

    Research Analyst Interview

    Anonymous Interview Candidate in Mumbai (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 1 day. I interviewed at Sutherland Global Services (Mumbai (India)).

    Interview

    Technical test was conducted before the interview...medium to tough difficulty level of questions covering valuation, M&A, etc...in the interview hte questions were based on concepts of finance, not too hard, some application based questions

    Interview Questions

  11. Helpful (2)  

    Consultant Interview

    Anonymous Interview Candidate in Chennai (India)
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 5 days. I interviewed at Sutherland Global Services (Chennai (India)) in March 2015.

    Interview

    First we was asked to write the passages on a topic. If we clear that we were moved onto Online Apps with Chat Assessment. We were known with the results over the phone the next day and we attended the HR Interview and Typing Test. After we Clear the Test we were asked to take SBA Test and After Getting through it, we were asked to join for the position.

    Interview Questions

See What Sutherland Global Services Employees Are Saying

2 people found this helpful

    Former Anonymous Employee

Pros: “Learned if I can survive there I can survive anything anything. Learned fundamentals of sales”“Learned if I can survive there I can survive anything anything. Learned fundamentals of sales” – Full Review

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