Glassdoor is your free inside look at Sutherland Global Services Technical Support Consultant interview questions and advice. All 3 interview reviews posted anonymously by Sutherland Global Services employees and interview candidates.
Accepted Offer – Interviewed in Rochester, NY Dec 2009 – Reviewed Nov 26, 2012
Interview Details –
Begin by looking for opportunities / openings at company site www.sutherlandglobal.com;
There will likely be aptitude assessments to be completed;
Generally there are preliminary, online applications required;
Followup telephone calls to Recruiters can sometimes be helpful;
Nearly every applicant will get a call from someone in recruiting
Interview Question – The question for which the applicant most likely needs to be most prepared to provide a well-reasoned answer has to do with availability to work. Many projects for which this global premier outsourcing firm needs to hire employees to be available cover the company's commitment to cover a 24 X 7 schedule all 52 weeks of each year. If one can't be there when the job is required to be done, then the company reasonably cannot afford to hire that applicant. View Answer
Negotiation Details – SGS' requirements are pretty much governed by what its client has contracted to buy from Sutherland, and that will have been pretty well spelled out in the job description. I found Sutherland to be very sensitive to constraints I had regarding when my spouse could let me work and Sutherland was also sometimes reasonable in allowing me to keep my commitments for travel that had been arranged years in advance. By the time an offer was actually presented in writing, the negotiating is already over. Not every application I made and not every negotiation I entered resulted in an offer.
Accepted Offer – Interviewed in Cochin (India) – Reviewed May 18, 2013
Interview Details – Interview had 4 to 5 stages.The first round was a telephonic interview to check your language ie english , then i had a technical round telephnic interview , then had a typing test where i had to maintain accuracy of minimum 90 percent then had a personal interview and finally got my offer letter .
Interview Question – the techical questions was a bit difficult as they ask more about browsers and other things Answer Question
Negotiation Details – i actually didnt negotiate as it was my first job
Accepted Offer – Reviewed Oct 12, 2012
Interview Details – 5-6 rounds of technical interview followed by HR. They asked mostly all questions related to network and general IT. and last round also had some software engg related questions
Interview Question – there were none Answer Question
Negotiation Details – if you have negotiation skills u can win ur prize...
Pros: Well managed and has every thing in place – Full Review `
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