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Symantec Senior Technical Support Analyst Interview Questions & Reviews

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Senior Technical Support Analyst Interview

Senior Technical Support Analyst
Springfield, OR

I applied in-person and the process took 5 days - interviewed at Symantec in January 2012.

Interview Details – This was an internal interview that started with a Skills Test and was followed up by a classic behavioral interview using the S.T.A.R. format. All in all, a casual and comfortable interview. Symantec in Springfield, Oregon is one of the largest employers in town. The work culture is very nice with beautiful facilities. Overall, the tone is up-beat and positive. Symantec's benefit package is among the very best offered in the Eugene/Springfield area.

Interview Question – Tell us about a time when you were a major contributor to team-based project centered on improving customer experience. What was your specific contribution and what was the outcome?   Answer Question

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