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T-Mobile Interview Questions & Reviews in Chicago, IL

Updated May 13, 2014
All Interviews Received Offers

Getting an Interview  

66%
16%

Interview Experience  

80%
10%
10%

Interview Difficulty  

Average Difficulty
10 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Positive Experience

Very Easy Interview

Wireless Retail Sales Representative Interview

Wireless Retail Sales Representative
Chicago, IL

I applied online and the process took 4+ weeks - interviewed at T-Mobile in March 2014.

Interview Details – Took about a month to get a call back after applying online, was scheduled an interview the same week they called me. Although the manager didn't tell me on the phone make sure to dress professionally and bring resume. Interview itself was very laid back and easy, especially if you have worked in wireless retail before.

Interview Question – Name and explain about a time you dealt with an angry customer.   View Answer


No Offer

Positive Experience

Average Interview

Retail Sales Associate Interview

Retail Sales Associate
Chicago, IL

I applied online and the process took 3 weeks - interviewed at T-Mobile in June 2013.

Interview Details – It was a normal situational interview questions. Like tell me about a time when.

Interview Question – The interview was not that difficult unless you have never been interview before. If you have been in sales before and looking for a sales position you should be able to get through this interview.   Answer Question


1 person found this helpful

Declined Offer

Positive Experience

Average Interview

Director of Sales Interview

Director of Sales
West Chicago, IL

I applied online and the process took 2+ weeks - interviewed at T-Mobile in February 2011.

Interview Details – Very respectful and open during interview process. Gave a lot of information and asked good questions regarding my work history and accomplishments. Open to hiring individuals with backgrounds outside of mobil/technology.

Interview Question – Who was your most challenging customer and how did you overcome challenges in working with them to be successful?   View Answer


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Accepted Offer

Negative Experience

Difficult Interview

Retail Sales Consultant Interview

Retail Sales Consultant
Rolling Meadows, IL

I applied online and the process took 3 weeks - interviewed at T-Mobile in September 2013.

Interview Details – Two interviews. First with the store manager, and second at another location with another manager. Ask you many about recalling work experiences, example "Can you tell me a time when you had deal with a difficult customer and how you resolved the situation." Also ask questions about your strengths and weaknesses.

Interview Question – Your biggest weakness and what you have done to improve it.   Answer Question


Declined Offer

Neutral Experience

Easy Interview

Retail Sales Associate Interview

Retail Sales Associate
Chicago, IL

I applied through other source and the process took 2 days - interviewed at T-Mobile in January 2014.

Interview Details – applied online got a call the next day online application is long

Interview Question – on phone interview   Answer Question

Reason for Declining – distance


1 person found this helpful

Accepted Offer

Positive Experience

Easy Interview

Retail Sales Associate Interview

Retail Sales Associate
Chicago, IL

I applied online and the process took 2+ weeks - interviewed at T-Mobile in October 2013.

Interview Details – Submitted my application, without a resume, and took the online assessment course in mid-October. I received a call from a store manager a few days later asking me to come in and have a discussion. I've worked in mobile sales previously it helped with some of the questions that I was asked. The manager conducting the interview was very polite and did not make me feel nervous at all. All of the employees who were working that day were polite as well. I was told before leaving that I was most likely going to be hired and I would receive an email for a background check within a couple of days. The background check came back clean and a week and half later I was offered the position.

Interview Question – The questions were not hard, but of course being on the spot may be nerve wrecking for some. Probably the hardest question was to name a time in which I was the leader of a task or project and what I did to make everyone feel like they were a part of the success.   Answer Question


Accepted Offer

Positive Experience

Average Interview

Human Resource Generalist Interview

Human Resource Generalist
Chicago, IL

I applied online and the process took 2 months - interviewed at T-Mobile.

Interview Details – Be patient, I was interviewing for a couple of months

Interview Question – Would I be willing to travel as needed, would I be willing to relocate.   View Answer

Negotiation Details – n/a


1 person found this helpful

Accepted Offer

Positive Experience

Average Interview

Retail Sales Associate Interview

Retail Sales Associate
Country Club Hills, IL

The process took 4+ weeks - interviewed at T-Mobile in April 2010.

Interview Details – Interview questions consisted of mostly situation questions (how would you handle an angry customer, how have you gone above and beyond for a customer?)

Interview Question – How have you gone out of your way to help a customer?   Answer Question

Negotiation Details – No negotiation but competitive pay.


No Offer

Positive Experience

Very Easy Interview

Store Manager Interview

Store Manager
Chicago, IL

I applied online and the process took a day - interviewed at T-Mobile in September 2010.

Interview Details – I applied online, and received a call within 2 weeks of the submission. An interview was scheduled for 2 weeks later. During the interview, I met with 2 Market Mangers and was asked about my problem solving skills with both customer and employees. Questions were also asked about specific instances regarding employee coaching as well customer service resolution techniques.

Interview Question – What is the most important aspect of your position?   View Answer


Accepted Offer

Positive Experience

Easy Interview

Assistant Store Manager Interview

Assistant Store Manager
Chicago, IL

The process took 2 weeks - interviewed at T-Mobile in April 2009.

Interview Details – I applied online which consisted of a assessment. Whithin a week a recruiter contact me for a interview with the area and store manager. Mostly behavior question on past leadership and sales experiences. Such as give me a time when you had to coach someone about there performance. Whithin a week I received an offer

Interview Questions

Negotiation Details – none

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