T-Mobile Interview Questions

Updated Jul 28, 2015
794 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1. Helpful (40)  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at T-Mobile.

    Interview

    Applied last month, had an interview with store manager, he was very friendly, didn't last to long, he said I would have a interview with district manager on next week, we will see how that goes

    Interview Questions

    • Tell me about a time you helped one of your coworkers with an issue   1 Answer
  2. Helpful (1)  

    Retail Sales Associate Interview

    Anonymous Employee in Pittsburgh, PA
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at T-Mobile (Pittsburgh, PA) in July 2015.

    Interview

    I filled out the app on line and did the assessment test and another location called me the next day to come in for an interview... You must have a flexible schedule or you will not even be considered for the position.. Unfortunately I found that out when I was on the interview.. The location that I had my interview the managers were not professional at all.. When I arrived the manager saw me and did not even come over to introduce himself to me.. Then he sent over the assistant manager.. She was a gem.. When I was answering one of the questions the ups man arrived and interrupted me and started talking to her about the new microwave that just arrived... Smh ... I'm sure that u might have a better experience than I did.

    Interview Questions

  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2+ weeksinterviewed at T-Mobile.

    Interview

    I took my resume into the store, and was asked if I could come back a few hours later. I went back, and was interviewed by the manager and assistant manager that same day. Then, I filled out a paper application for their records. A link for an assessment was emailed to me. Two weeks later, I got the call to look out for an email with an offer and background check.

    Interview Questions

    • What qualities do you possess that would be a benefit to the team?   Answer Question
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  5.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. The process took 2 daysinterviewed at T-Mobile (New York, NY) in July 2015.

    Interview

    I applied two days ago online and next day they called me regarding interview with 3 different managers. So i went for the interview next day, and they asked me few question and said i should receive a call in day or two regarding the background check up.

    Interview Questions

  6.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Largo, FL
    Accepted Offer
    Negative Experience
    Average Interview

    Application

    I applied in-person. The process took 4 daysinterviewed at T-Mobile (Largo, FL) in July 2015.

    Interview

    I was asked 6 questions he was very nice my interview was at 4 interview took till 5 stayed an extra 30 mins talking and laughing this was my best interview I was so scared and this will be my first job I am 19 I just have to do the drug test I also studied interview questions from glass door it helped a lot

    Interview Questions

    • why I want the job What makes me the best fit Describe myself A time a customer was difficult How I helped the difficult customer My weaknesses   Answer Question
    • Do I have sales experience If I am bilingual   Answer Question
  7.  

    Retail Sales Associate Interview

    Anonymous Employee in Palmdale, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2 daysinterviewed at T-Mobile (Palmdale, CA) in July 2015.

    Interview

    Quick, and somewhat easy. I was surprised I didnt need my resume. I was asked like 7 Situation questions ( Can you tell me a time when.........) I feel I answered to the best of my ability and my answers were good.

    Interview Questions

    • Q: Can you tell me a time when you had to implement a new tech skill quickly.   Answer Question
    • Q: What did you like most about your last job?   Answer Question
    • Q: What did you like least about your last job?   Answer Question
    • Q: Why did you choose T-Mobile?   Answer Question
    • Q: Tell me a time when you saw something was wrong and took action that bennefited the store and customer.   Answer Question
  8.  

    Customer Service Representative Interview

    Anonymous Employee in Albuquerque, NM
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took a weekinterviewed at T-Mobile (Albuquerque, NM) in July 2015.

    Interview

    Online assessments were pretty easy and helpful. They were kind of long. In person interview was pretty standard stuff. I thought. The role play scenario was easier than I had expected.

    Interview Questions

    • Standard interview questions. Scenario type questions   1 Answer
  9.  

    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. The process took 2 weeksinterviewed at T-Mobile in July 2015.

    Interview

    I filled out the application online and was called in to interview about two weeks later. The interview was laid back, but the questions were difficult for me. They asked a lot of situation specific questions. Be ready to recount your previous work experience and to think on your feet.

    Interview Questions

    • Tell us about an experience where you suggested something to your supervisor that contributed to better work environment and smoother operations.   Answer Question
  10. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2+ weeksinterviewed at T-Mobile.

    Interview

    Ive done the whole process of the assesment. Basically you fill out some answers after watching a video of each scenario. Then your asked personality questions. They will ask you questions based on your previous work skills. They will ask you questions about school.

    Interview Questions

    • They have different questions where you have to put true or false or agree or disagree.   1 Answer
  11. Helpful (4)  

    Customer Service Representative I Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at T-Mobile.

    Interview

    Easy process. Phone interview, tour of facilities, then in person interview. Behavioral questions using STAR interview method. Started in about a month from phone interview date, full time offer on date of interview, background checks takes about 2 weeks

    Interview Questions

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