T-Mobile

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T-Mobile Interview Questions

Updated Nov 19, 2014
Updated Nov 19, 2014
617 Interview Reviews

Interview Experience

Interview Experience

66%
21%
12%

Getting an Interview

Getting an Interview

64%
10%
9%

Interview Difficulty

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Average

Interview Difficulty

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Average

Easy

Candidate Interview Reviews

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  1.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at T-Mobile.

    Interview Details

    I applied online, withing 2 days they called and said they were having a recruitment day at one of their store. I went in and interviewed and was told I would get a call back from a local manager. A couple of days later I had an interview with a store manager and was hired 1 day later.

    All their questions are expected to be answered in 1 way. They want to know about a situation, how you handled that particular situation and what you learned from that particular situation.

    Interview Questions
    • They asked me to sell them a particular phone on the spot.   Answer Question
    Accepted Offer
  2.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    Easiest interview ever. No hard questions, only one scenario question, the rest felt like a date, to be honest. If you're reading this and freaking out, relax!!!!! I freaked out for no reason and felt so dumb that I did because it was so simple. Remember that the manager is a person too. We all bleed the same and have feelings, just treat it like a conversation with a friend. It was easy and comfortable.

    Interview Questions
    Accepted Offer
    Easy Interview
  3.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Three step process: different managers, asking a range of questions.
       Each manager took on a different part of a template interview question evaluation. This evaluated your trustworthiness, values, morals etc.

    Interview Questions
    • Questions dealing with "what would you do?" scenarios.   Answer Question
    Accepted Offer
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  5.  

    Senior Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    I only had one interview with the store manager. At the end of the interview I was advised that the final decision was between myself and another candidate that had prior work experience at AT&T. I found out the same day that I had been selected for the position.

    Interview Questions
    • All the questions revolve around customer situations and how you dealt with them.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  6.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Bridgeport, CT
    Anonymous Interview Candidate in Bridgeport, CT
    Application Details

    I applied online. The process took 3 daysinterviewed at T-Mobile in October 2014.

    Interview Details

    Very fast process overall. I received a call for a phone interview 2 days after I submitted an online application. I was scheduled for a in-store interview the next day. I arrived about 10 minutes early for the interview. I ended up waiting over 45 minutes before the manager finally sat down with me. I interviewed with the district manager and a store supervisor. Typical retail interview. Very easy questions. I filled out an additional application, and they made copies of my ID. I felt the interview was rushed. As they had 3 other candidates waiting to be interviewed. Got a call 2 hours after the interview, was told they found a more "qualified" candidate.

    Interview Questions
    • What have you done for a customer in the past that exceeded normal job expectations?   Answer Question
    • What would you do to resolve an issue between a co-worker and yourself?   Answer Question
    • Tell us where you see yourself in 5 years?   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  7.  

    Product Manager Interview

    Anonymous Interview Candidate in Bellevue, WA
    Anonymous Interview Candidate in Bellevue, WA
    Application Details

    I applied in-person. The process took 2+ weeksinterviewed at T-Mobile in May 2010.

    Interview Details

    My interview process was disorganized and was insight to what would come in this team after I got hired. Use your intuition with your interviewers and be yourself. If it doesn't feel right it probably isn't. Remember you have to work with these people everyday and you are interviewing them as much as they are you.

    Interview Questions
    • There are these stock questions that they have in some of the interview process and they are usually not relevant to the position but some kind of personality assessment that I find offensive at times. I decided against moving forward on that position because of it.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Sales Operation Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4+ weeksinterviewed at T-Mobile.

    Interview Details

    I applied online and received a callback about a week or two later about an in person interview. It went well and asked basic questions such as how efficient are your organizational skills? How do you prioritize your time ? And the interview went very well. Received a callback about a week later and had to go through background check and sign a bunch of forms. Then after I accepted the offer I had a week of training before I started. It went great and the hours are great! 20 hours a week Monday through Friday. I've worked at a few stores and the atmosphere is different in each one depending on the employees of course.

    Interview Questions
    Negotiation Details
    No Negotiations. You might be able to negotiate work hours but not pay rate.
    Accepted Offer
    Positive Experience
  9.  

    RSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    My interview was 20 minutes and the manager gave me the position on the spot. Started with a few questions and then free-styled the remainder. Took 2 weeks to complete background check.

    Interview Questions
    Accepted Offer
  10.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online – interviewed at T-Mobile in November 2014.

    Interview Details

    Applied online and received a phone call about a week later. Was asked if I could come to a group interview they were holding. The group interview was different considering it was my first but overall it was a good experience i think. Took about an hour and a half and had a couple of scenarios including one where we tried to sell the phone we had in our pocket. After the group interview i called again to come in for a second interview. This time it was one on one with the manager of the store i applied at. The typical questions like, "what are your strong qualities and weak ones." general stuff like that.

    Interview Questions
    • Can you recall a time where you motivated and of your fellow employees.   Answer Question
    No Offer
    Positive Experience
    Easy Interview
  11.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    The process took 4+ weeksinterviewed at T-Mobile in October 2014.

    Interview Details

    I got a phone interview which led me to anopen house where i got called down for a face to face interview now just waiting on my background check to come back.

    Interview Questions
    • Questions you already know the answer too just dont give it much thought   Answer Question
    No Offer
    Positive Experience

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