T-Mobile Interview Questions

Updated Apr 21, 2015
704 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Retail Sales Leader Interview

    Anonymous Interview Candidate in Miami, FL
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at T-Mobile (Miami, FL).

    Interview

    Initial phone screening and then a face to face interview with the store manager and then the district manager may or may not interview you. The initial face to face is the longest interview with lots of personality and scenario questions. (tell me when, etc…) boring and you'd think such a progressive company would have a less antiquated methodology.

    Interview Questions

    • Many strange questions, a lot of personality and scenario based questioning   Answer Question
  2.  

    T-Mobile Retail Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 daysinterviewed at T-Mobile.

    Interview

    applied online, called in a week later to ask bout application was told to come in and got a interview on the spot git a second interview for the next day with the store manager got a call the next day was offered the job on the spot

    Interview Questions

    • ask why mobile? name situations where you handle a angry customer? sell me this pen   1 Answer
  3.  

    Customer Service Representative Interview

    Anonymous Employee in Richmond, VA
    No Offer
    Negative Experience
    No Offer
    Negative Experience

    Application

    I applied online – interviewed at T-Mobile (Richmond, VA).

    Interview

    The actual application process is tedious. You have to go through a lot of testing and simulation. It's like the company wants to test drive candidates to death so if you enjoy sitting at a computer answering trick personally questions followed by a call simulation, and yet another simulation during the final face to face interview you shouldn't have any problems. good luck

    Interview Questions

    • tell me how you dealt with a new policy change you did not agree with   1 Answer
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  5.  

    District Manager Interview

    Anonymous Employee in Chicago, IL
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source. The process took 2+ monthsinterviewed at T-Mobile (Chicago, IL) in March 2015.

    Interview

    I had a wonderful phone interview with someone from their corporate office. I was told I would get a phone call from the human resources department in my state. Unfortunately, that was a month ago and no one has called me.

    Interview Questions

  6.  

    Content Owner Interview

    Anonymous Employee in Bellevue, WA
    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 5 daysinterviewed at T-Mobile (Bellevue, WA) in April 2015.

    Interview

    The two interviewers were completely organized, professional, and friendly. They started by intentionally making me feel at ease, then asked relevant questions, listened carefully, and took notes. They left time for me to ask my own questions, took them seriously, and answered them thoughtfully. The interview took just over an hour.

    Interview Questions

    • They asked mostly situational questions, e.g., "Tell me about a time when you..."   Answer Question
  7.  

    Senior Analyst Interview

    Anonymous Interview Candidate in Bellevue, WA
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 3 weeksinterviewed at T-Mobile (Bellevue, WA) in March 2015.

    Interview

    T-Mobile employee referred me to the hiring manager. I had one HR phone interview, then 1 phone interview with Director. Was invited in for 3 hour interview session. First hour - 4 employees. Second hour - 3 employees (two via conference call), 3rd - hiring director and additional employee

    Interview Questions

    • Most questions were behavioral and went into detail about my systems background.   1 Answer
  8.  

    T-Mobile Retail Sales Associate Interview

    Anonymous Interview Candidate in Miami, FL
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeksinterviewed at T-Mobile (Miami, FL) in August 2011.

    Interview

    3 Different Interviews, one with a group of managers at an interview blitz, then with a specific store manager and then the District Manager. Once you interview with the specific store manager, they run you through the background check, and make sure you've passed all criteria. Then if the manager likes you and everything is good, you go on to meet the district manager where you will have a final interview where they determine if you're fit for the job.

    Interview Questions

    • They ask you questions about specific scenarios in your previous jobs where you've had to deal with customers in certain situations that aren't very desirable and how you've overcame hesitations and problems.   1 Answer
  9.  

    Customer Service Representative Interview

    Anonymous Interview Candidate in Albuquerque, NM
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ weeksinterviewed at T-Mobile (Albuquerque, NM) in February 2015.

    Interview

    Process took about 3 weeks, including 2 interviews. Got a phone interview first, then i went on to an in person interview. Both were very easy (and i'm terrible at interviewing). The phone interview was basic questions. The questions asked at the in person interview were STAR based, so do your research on that before you interview. Also practice a couple hours the night before for various scenarios.

    Interview Questions

    • What was a time you didn't agree with a company's new policy?   Answer Question

    Negotiation

    Pay was based on previous experience.

  10.  

    Account Manager Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    The process took 2+ monthsinterviewed at T-Mobile.

    Interview

    So far a really positive experience with the hiring process and quality of employees. Hopefully I hear something soon. The recruiter even followed up to see how the interview with the hiring manager went.

    Interview Questions

    • why would you think you should be selected for the role we are hiring for?   Answer Question
  11.  

    Cell Technician Interview

    Anonymous Interview Candidate in Raleigh, NC
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 daysinterviewed at T-Mobile (Raleigh, NC) in January 2011.

    Interview

    It was fair and straight forward and interactive with my would be supervisor and his boss. They were up beat and I enjoyed meeting them. I would recommend this company to a job seeker.

    Interview Questions

    • Why do you think you would be a good fit for this position?   1 Answer

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