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T-Mobile Interview Questions

Updated Nov 24, 2014
Updated Nov 24, 2014
619 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

Getting an Interview

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Interview Difficulty

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Candidate Interview Reviews

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  1.  

    T-Mobile Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 5 daysinterviewed at T-Mobile.

    Interview Details

    Got called for interview the day I filled app out on line, interviewed the next day, was emailed background app, was hired two days later. Ask a lot about personal life and behavioral situations, very relaxed and comfortable

    Interview Questions
    • Tell me about a time you had to deal with an angry customer, what was the problem and how was it handled   Answer Question
    Negotiation Details
    No negotiation
    Accepted Offer
    Positive Experience
    Easy Interview
  2.  

    Senior Switch Technician Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    I applied online. It took a while for them to get back to me to setup the interview but I guess thats how long the process takes. A recruiter will contact you followed by another team member to schedule a phone interview.

    Interview Questions
    • In the interview there are three steps, First they will talk to you about your resume and experience, Second they will ask Behavioral questions and third part is a technical par. I noted the behavioral question which are mentioned below.
      - We all try to do things and need to involve someone at some point. Tell me an incident where you needed to involve someone and did you involve him or not.
      - Tell me if you ever had a non cooperative employee in your team.
      - When was the time that you ever had a productive manager.
        Answer Question
    Accepted Offer
    Positive Experience
    Difficult Interview
  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took a weekinterviewed at T-Mobile.

    Interview Details

    I applied online, withing 2 days they called and said they were having a recruitment day at one of their store. I went in and interviewed and was told I would get a call back from a local manager. A couple of days later I had an interview with a store manager and was hired 1 day later.

    All their questions are expected to be answered in 1 way. They want to know about a situation, how you handled that particular situation and what you learned from that particular situation.

    Interview Questions
    • They asked me to sell them a particular phone on the spot.   Answer Question
    Accepted Offer
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  5.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    Easiest interview ever. No hard questions, only one scenario question, the rest felt like a date, to be honest. If you're reading this and freaking out, relax!!!!! I freaked out for no reason and felt so dumb that I did because it was so simple. Remember that the manager is a person too. We all bleed the same and have feelings, just treat it like a conversation with a friend. It was easy and comfortable.

    Interview Questions
    Accepted Offer
    Easy Interview
  6.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Three step process: different managers, asking a range of questions.
       Each manager took on a different part of a template interview question evaluation. This evaluated your trustworthiness, values, morals etc.

    Interview Questions
    • Questions dealing with "what would you do?" scenarios.   Answer Question
    Accepted Offer
  7.  

    Senior Retail Sales Representative Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    I only had one interview with the store manager. At the end of the interview I was advised that the final decision was between myself and another candidate that had prior work experience at AT&T. I found out the same day that I had been selected for the position.

    Interview Questions
    • All the questions revolve around customer situations and how you dealt with them.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  8.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Bridgeport, CT
    Anonymous Interview Candidate in Bridgeport, CT
    Application Details

    I applied online. The process took 3 daysinterviewed at T-Mobile in October 2014.

    Interview Details

    Very fast process overall. I received a call for a phone interview 2 days after I submitted an online application. I was scheduled for a in-store interview the next day. I arrived about 10 minutes early for the interview. I ended up waiting over 45 minutes before the manager finally sat down with me. I interviewed with the district manager and a store supervisor. Typical retail interview. Very easy questions. I filled out an additional application, and they made copies of my ID. I felt the interview was rushed. As they had 3 other candidates waiting to be interviewed. Got a call 2 hours after the interview, was told they found a more "qualified" candidate.

    Interview Questions
    • What have you done for a customer in the past that exceeded normal job expectations?   Answer Question
    • What would you do to resolve an issue between a co-worker and yourself?   Answer Question
    • Tell us where you see yourself in 5 years?   Answer Question
    No Offer
    Neutral Experience
    Easy Interview
  9.  

    Product Manager Interview

    Anonymous Interview Candidate in Bellevue, WA
    Anonymous Interview Candidate in Bellevue, WA
    Application Details

    I applied in-person. The process took 2+ weeksinterviewed at T-Mobile in May 2010.

    Interview Details

    My interview process was disorganized and was insight to what would come in this team after I got hired. Use your intuition with your interviewers and be yourself. If it doesn't feel right it probably isn't. Remember you have to work with these people everyday and you are interviewing them as much as they are you.

    Interview Questions
    • There are these stock questions that they have in some of the interview process and they are usually not relevant to the position but some kind of personality assessment that I find offensive at times. I decided against moving forward on that position because of it.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  10.  

    Sales Operation Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    The process took 4+ weeksinterviewed at T-Mobile.

    Interview Details

    I applied online and received a callback about a week or two later about an in person interview. It went well and asked basic questions such as how efficient are your organizational skills? How do you prioritize your time ? And the interview went very well. Received a callback about a week later and had to go through background check and sign a bunch of forms. Then after I accepted the offer I had a week of training before I started. It went great and the hours are great! 20 hours a week Monday through Friday. I've worked at a few stores and the atmosphere is different in each one depending on the employees of course.

    Interview Questions
    Negotiation Details
    No Negotiations. You might be able to negotiate work hours but not pay rate.
    Accepted Offer
    Positive Experience
  11.  

    RSA Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    My interview was 20 minutes and the manager gave me the position on the spot. Started with a few questions and then free-styled the remainder. Took 2 weeks to complete background check.

    Interview Questions
    Accepted Offer

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