T-Mobile Interview Questions

Updated Apr 14, 2015
Updated Apr 14, 2015
699 Interview Reviews

Interview Experience

Interview Experience

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Getting an Interview

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Candidate Interview Reviews

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  1.  

    Retail Sales Associate Interview

    No Offer
    Negative Experience
    Average Interview
    No Offer
    Negative Experience
    Average Interview

    Application

    The process took 1+ weekinterviewed at T-Mobile.

    Interview

    Went to a job fair got interviewed by a few t-mobile managers. After the interview stayed in contact with one manager. I was offered a position then put in my 2 weeks at my current job. Later I was asked to have an interview with the district manager. After that interview t-mobile never contacted me again so I was out of a job

    Interview Questions

  2. Helpful (1)  

    Intern Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through college or university – interviewed at T-Mobile.

    Interview

    Gave resume at a Career Fair. Courteous HR people. In person interview. 10 minutes with the HR person. Then with the manager. The manager was very nice. Introduced me to the team and took be around the lab. Felt very comfortable with the team and environment.
    The process took around few weeks. After the offer they asked me to do a background check.

    Interview Questions

  3. Helpful (2)  

    Retail Sales Associate Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 6 weeksinterviewed at T-Mobile (Atlanta, GA) in February 2015.

    Interview

    First you have to beat the assessment test online that takes about an hour. Then you have to take some personality tests that are pretty good at finding out if you are lying about yourself. You may interview with the store manager first and then someone higher up like a district manager, or like me, you will interview with the store manager and district manager altogether.

    Interview Questions

    • It was a 20-30 minute interview. Questions like,"Tell me about yourself", "Describe a time when you handled a situation.", "What would you do in this situation?","Would you choose a salary based job or a commission based job?", "Why choose a career with T-mobile?", 'What do you want out of this?"   Answer Question
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  5.  

    Operations Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 3+ monthsinterviewed at T-Mobile (Oklahoma City, OK).

    Interview

    (Retail) The process was pretty quick in going from the store interview to the area manager. Going to different stores helped to meet other employees and get familiar with different types of stores. The feel was laid back but still corp with the typical questions you'd expect: career, what are you skills, some questions on interest, and personality in dealing with teams.

    Feedback is pretty quick on how the interview has gone and what the next steps are.

    The longest part will be getting your background check complete, by far.

    Interview Questions

  6. Helpful (1)  

    Customer Service and Sales Representative Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ weekinterviewed at T-Mobile (Springfield, MO) in February 2015.

    Interview

    Applied online. Uploaded resume and filled out application. Took online skills test. You need 2-4 hours set aside to do this all online. Within 3 business days I received a call to set up a phone interview. 2 days later phone interview. Following week 1:1 interview at call center. Listened to calls and did a mock call where I was the CSR. That evening a request to fill out information on background came via email. I filled it out and 1 1/2 days later they offered me the job. Note: for every year of customer service you have within the prior 5 years of applying you get a higher starting pay. Emphasize that in your resume and interviews.

    Interview Questions

    Negotiation

    Be positive, outgoing, energy! Come with a resume and sell yourself.

  7. Helpful (1)  

    Retail Sales Associate Interview

    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at T-Mobile (Bayonne, NJ) in February 2015.

    Interview

    Applied online and got a call for an interview a few days later. The first interview was at the retail store with the general store manager. It went well, took nearly an hour. Got a call back in less than a week for a second interview which will take place in a week. Wish me luck!

    Interview Questions

    • What did you do in a certain situation that happened to be out of your control?   Answer Question
  8.  

    Manager Interview

    No Offer
    Negative Experience
    Difficult Interview
    No Offer
    Negative Experience
    Difficult Interview

    Application

    I applied through a recruiter – interviewed at T-Mobile.

    Interview

    Recruiting team moves fast. From first contact to decision took two weeks and included multiple phone screens and a day long in-person.

    Very relaxed ambience during the in-person interview. Informal and casual room setting with sofas for the interview rather than the typical office conf rooms.

    Interview Questions

  9.  

    Store Operations Associate Interview

    Declined Offer
    Neutral Experience
    Easy Interview
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at T-Mobile in February 2015.

    Interview

    Applied online and received a quick phone interview/screening two weeks later. On the phone, I was asked standard questions and a little bit about my background. It also gave me a chance to inquire a little more about the position as it is still relatively new to the company. At the end of the call, we set up a time and day to meet in person for a more formal interview.

    This interview consisted of speaking face-to-face with standard questions such as 'What would you do in [this] situation,' and other basic retail-specific questions. I did ask about the growth potential with this position, but it looks like this is a quite entry-level before becoming a Sales Associate, or someone looking to step down from a managerial position.

    Afterwards, a background check is required before proceeding.

    Interview Questions

    • Tell me about a time when you had to bend/break policy in order to accomplish a job/task.   1 Answer
  10.  

    Assistant Retail Manager Interview

    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2+ monthsinterviewed at T-Mobile (Plymouth Meeting, PA) in February 2015.

    Interview

    Online application and résumé upload in november. No response until after the holidays. They apologized for the delay and scheduled a first interview round with the store manager, i am currently waiting to have a second interview with the district manager next week. The manager I met with seemed like a great guy to work for. He had a positive attitude and pleasant demeanor.

    Interview Questions

    • Explain a time when I went above and beyond for a customer. Explain a time I didn't meet a customers expectations.   Answer Question
    • Describe a time I found a task less manageable than I expected.   Answer Question
  11.  

    Retail Sales Associate Interview

    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person – interviewed at T-Mobile (Hawthorne, CA) in February 2015.

    Interview

    I was extremely nervous, stuttered alot, and was kind of repeating my answers . Tried selling speaker as an example I feel like I did great so did the employee I was trying to sell it to.
    I have a question I was Givin a personal card , I hope Its a good sign !

    Interview Questions

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