I applied online and the process took 2 days - interviewed at T-Mobile.
Interview Details – Behavioral bases questions, focusing on what you've have done in previous situations. If you google STAR interviewing tips if would help you out tremendously and allow you to be more prepared for the interview.
Interview Question – Name a time when you delivered amazing customer service? Answer Question
I applied online and the process took 4+ weeks - interviewed at T-Mobile in November 2013.
Interview Details – There were 4 interviews including 2 over the phone. They asked the usual questions. I answered. I asked about next steps and if my skill sets as presented would make me a good fit for the job. All 12 of the people interviewing on the phone said yes and wait for a call back from HR.
Interview Question – Why sales support? View Answer
Negotiation Details – I did not negotiate
I applied through a recruiter and the process took 4+ weeks - interviewed at T-Mobile.
Interview Details – Initial contact from HR Recruiter w/ a follow-up phone screen. Phone interview w/ hiring manager. On site interview w/ hiring manager + 3 other peers. Next day call from HR looking for salary expectations & negotiations. Electronic offer submitted the day after that.
Interview Question – Lots of business case questions. Just focus on how you'd segment, message, offer, etc. Answer Question
Negotiation Details – Negotiated about 5% higher than their initial offer. Also negotiated a relocation/signing bonus. Was a quick process handled via phone the day after my onsite interviews. Actual offer was sent two days after the onsite interviews.
I applied through an employee referral and the process took 2 weeks - interviewed at T-Mobile in June 2013.
Interview Details – Interview is the normal behavioral interviewing method used in many retail environments. Be aware of your past. Be prepared to talk about your management experience especially your employees' sales growth.
Interview Question – I was not surprised by any aspect of the hiring/interview process. Answer Question
Negotiation Details – I was treated very fairly and was pleasantly surprised by their offer.
I applied through a recruiter and the process took 3 weeks - interviewed at T-Mobile in March 2014.
Interview Details – The process is well designed. Recruiter reached out to me about a few similar jobs. Was able to land one with an extremely high-caliber team. Interviewers were smart, professional, kind but challenging. You have to be a strategic thinker while have practical operational experiences in finance, marketing and sales
Interview Question – Very standard BA interview process: (1) recruiter phone conversation; (2) hiring manager phone conversation; (3) Onsite interviews including multiple 1:1s interviews and then a panel interview with 6-8 audience
Won't say it's 'unexpected' but the final onsite interview wasn't easy.
First gone through several 1:1 interviews (both behavior and case interviews) and then gone through a panel interview: I was given 75 mins to create a business case including (1) a detailed financial model (pro-forma); (2) a business case presentation and spent the next 45 mins debating with the team on critical business questions in a panel interview
They will provide raw data to the business case for the panel interview. Pay attention to: pro-forma framework, data integrity, strategic recommendations, and operational flexibility while thinking through the case. View Answer
Negotiation Details – not much room to negotiate, but generally satisfied
I applied through an employee referral and the process took 5 days - interviewed at T-Mobile in October 2013.
Interview Details – I was contacted only two days after putting in my application, and scheduled for an interview quickly. The first interview was with the manager of my store, and the second interview (only a few days later, I had to travel to the next city) was conducted by the district manager. It was a relaxed but professional environment, everyone I encountered was extremely friendly and helpful. There are a few online tests you have to pass before you can be hired. They measure honesty and reliability.
Interview Question – "In one word, how would you describe this company?" View Answer
Negotiation Details – I made sure that there were opportunities to move up, to increase pay, and so on before I accepted.
Interviewed at T-Mobile
Interview Details – Relationship has been great with recruiter. Interviews can be video conference. Expect process to move quickly. Ensure an hour is set aside for each discussion. Have a firm grasp of relating your experience with the role you are interviewing for.
Interview Question – Ensure you have a firm understanding of their company and your core values as both will be asked. Answer Question
Very Easy Interview
I applied online and the process took 4 months - interviewed at T-Mobile.
Interview Details – I applied for the job in October and then didn't hear back from them until the end of January. They took so long I had to ask what the position was as I didn't even remember applying. They require you to provide lots of personal information and verify it with paperwork. There is a drug test and verification of education bc the position was in the legal dept. I had an interview with two managers and then came back for an additional interview with the rest of the managers.
Interview Question – There weren't any technical questions. They just wanted to know about my life and my personality and if I was willing to work overtime. Answer Question
Negotiation Details – I didn't negotiate as I liked the offer provided.
I applied through other source and the process took 4 days - interviewed at T-Mobile in July 2012.
Interview Details – Recruiter spoke to me about salary. Then scheduler followed up with times/dates of interview. Then I came in and met with 4 people, for an hour each, one after another. A Director, 2 senior managers, and a copywriter. Several looked at my work, but the other 2 just talked about the job and whether I'd like it and how it compared to what I'd done in the past.
Interview Question – What design trends do you see in websites these days. View Answer
Negotiation Details – The recruiter offered about $10k less than I wanted. I said I was making (in a vague way) in the range of X. And I sounded a little hesitant about the amount she mentioned. She said maybe 5k higher than that. I said it's worth an interview but I'm not sure. They really wanted me so came in at the exact amount I really wanted. 10k above what they'd offered.
I applied through other source and the process took 4+ weeks - interviewed at T-Mobile in February 2014.
Interview Details – THREE SEPARATE Interviews One Week apart (3 Week Processes). Interviewed with different store managers and then interviewed with District Manager. No one seemed to be in a hurry to interview, more that I was inconveniencing them, Suit is required as well as a presentation.
Interview Question – Online Test View Answer
Negotiation Details – No negotiation, If you are a Great Sales Rep don't Take the position.
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Pros: “Benefits and pay are good, company is large enough to offer growth opportunities. The changes in the telecommunications industry are fast and furious and being at T-Mobile one feels a part…” “Benefits and pay are good, company is large enough to offer growth opportunities. The changes in the telecommunications industry are fast and furious and being at T-Mobile one feels a part of this excitement. Great, convenient location with free parking, young co-workers, nice facility.” – Full Review
Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven atmosphere where no… — Full Overview
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