T-Mobile Interview Questions & Reviews
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Updated Jan 30, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 168 ratings 
“Average” Interview
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Interview Experience [?] Based on 168 ratings
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| 21–30 of 168 T-Mobile Interviews | Sort by |
Marketing Manager at T-Mobile
Posted Sep 23, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Aug 2011 in Seattle, WA (took 5 days)
Interviewer called exactly on time. Interview took 30 minutes and reviewed my previous experience in detail. I was asked to provide details of how I accomplished certain projects. I was given a good detailed description of the position and some background information on the culture at this office. The interviewer was personable and clear.
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Representative at T-Mobile
Posted Sep 23, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jan 2009 (took 3 weeks)
The hiring process was kind of long due to the natural length of a background check. you need to sign on to T-mobile.com to search for career opportunities. After job search you need to take an hour long personality test with simple questions for reactions due to different scenarios. You usually get callled shortly there after with an interview date that gets set up. If the manager does not think that you are right for the location you will interview with a different location. Simple process.
Interview Questions
Other Details
The interview consisted of a Personality Test and a Background Check.
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Helpful Interview?
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Customer Service Representative at T-Mobile
Posted Sep 22, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Aug 2010 in Overland Park, KS (took a day)
There exists a multiple amount of behavioral questions. Most were broad and the HR rep did not sound like the job was enjoyable.
Interview Questions
Reason for Declining
Not enough money.
Other Details
The interview consisted of a Phone Interview.
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Helpful Interview?
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No
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Retail Sales Associate at T-Mobile
Posted Sep 8, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 in Manassas, VA (took 2 days)
The hiring process was pretty fast due to the fact I worked with someone in my prior job that had a good relationship with the hiring manager. I worked sales in the past and bilingual is definitely a plus in this location which gave me an advantage. I went through two interviews: One interview was with the hiring manager of the location and the second interview is with the Market Manager which at this point can either make you or break you.
Interview Questions
Negotiation Details
There's not a whole lot of negotiation in pay if you have no prior experience in the cell phone business. Most of your money as a RSA will depend on you and making commission. Base pay is at least $10 and 11.
Other Details
I got the interview through an Employee Referral and the interview consisted of a Phone Interview, a Group/Panel Interview and a Personality Test.
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Helpful Interview?
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Retail Sales Associate at T-Mobile
Posted Aug 28, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2011 in Miami, FL (took 5 days)
There were two interviews that took place. Questions included past experiences and how they could be tied with working at the company. Basically, they would give you a situation and tell you to use past experience on how you would handle the situation or to tied your previous experience and explain how you accomplished something.
Interview Questions
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Skills Test and a Background Check.
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Helpful Interview?
Yes |
No
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Retail Sales Lead at T-Mobile
Posted Aug 27, 2011
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Sep 2010 (took a day)
very basic
Interview Questions
Other Details
The interview consisted of a 1:1 Interview and a Personality Test.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Associate at T-Mobile
Posted Aug 23, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Nov 2009 in New York, NY (took 2 weeks)
I was recommended by a friend who already worked at T-Mobile. After completing the assessment test online (which is now different than before- the new assessment test tests sales skills with customer scenarios) the hiring manager was alerted to find my application. I went to the store to do a one on one interview. My impression of the store was that it seemed very busy, which it still is. At the end of the interview I was offered a position- despite my horrible availability which has since changed. Then I had to complete the background check and I believe that took about a week to process because of a discrepancy with my high school. I had to fax in my diploma and then all was well.
Interview Questions
Negotiation Details
No negotiation.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview, a Personality Test and a Background Check.
More T-Mobile Retail Sales Associate Interviews
Helpful Interview?
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No
Inappropriate?
Retail Sales Associate at T-Mobile
Posted Aug 22, 2011
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5.0
Very Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 (took 2 weeks)
I initially applied online for a sales position. I received a call a couple of days later from the hiring coordinator who set up the initial interview. After the first interview the second interview was scheduled for a couple of days after. They're pretty straight forward when it comes to finding the right person for the job.
Interview Questions
Other Details
I Applied Online and the interview consisted of a 1:1 Interview and a Background Check.
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Helpful Interview?
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No
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Retail Sales Representative at T-Mobile
Posted Aug 15, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Columbus, OH (took 3 weeks)
I applied online and then did the questionnaire. A few days later I got a call for my phone interview and then after that receive a phone call for my next interview at the location I applied for. A few days later I got a call from HR department sending over paper work for me to fill out then waited for my background check to come back. They need supervisory references so I would get those ready if you are planning to apply. Their questions are pretty basic past experiences with sales and situations. The background takes about 2 to 4 weeks but sometimes a week. After my background came back I got an offer and then accepted.
Interview Questions
Negotiation Details
Pretty happy with the offer so no negotiation needed.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a Group/Panel Interview, a Skills Test, a Drug Test and a Background Check.
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Helpful Interview?
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Retail Sales Representative at T-Mobile
Posted Aug 11, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2009 (took 3 weeks)
Initially stopped in to find out if the location was hiring and dropped off a resume. Checked on the company website and applied. Was then directed to take an assessment and called for an interview about a week after that. A week after the first interview, did a phone interview with another store manager and then waited for the background check to come through. Was offered the job about a week and a half after that.
Upon entering the store the first time and subsequent times, was quite comfortable with the atmosphere. Employees were relatively friendly and upon hire, willing to help.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test and a Background Check.
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