T-Mobile Interview Questions & Reviews
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Updated May 29, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 204 ratings 
“Average” Interview
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Interview Experience [?] Based on 204 ratings
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| 41–50 of 204 T-Mobile Interviews | Sort by |
Management at T-Mobile
Posted Jan 1, 2012
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4.0
Difficult Interview
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Overall Negative Experience
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Interviewed and No Offer
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Interviewed Sep 2011 (took 4 months)
After contacting a former supervisor who is a Regional Director he set me up with a interview with the Regional Recruiter and I had a 1 hour telephone interview. A few weeks later I followed up with the Recruiter who returned from vacation and a in-store interview was set up. At that interview I was told that if the background check was approved a meeting with the District Manager would be arranged shortly after. I was told that this process took 2-3 weeks normally and I followed up after a couple of weeks to see what were the results. The store manager I had interviewed with told me that I had passed the interview and that I should call stores in the area about openings. At this point I was completely confused. I had been told I would meet with the DM about placement and now I was told I was to cold call stores telling them I had passed the background check and would they like me to come in for another interview. I called the RD and the RC and they both assured me that this was a error and that T-Mobile does not operate in this manner. I have 25 years of retail experience, 11 years as a store manager and i was applying for a lower lever management position. At this point I was contacted by another store manager who arranged to meet me at a job fair at another T-Mobile location. I let the person who was in charge at the job fair know I was there to meet the contact and waited 4 hours only to be told that she never showed up. I spoke briefly to another District Manager who also apologized for the run around and unprofessional behavior I had received and went on to assure me that this would be rectified. I did not hear back from anyone so I called the person who did not show up to the job fair and she arranged another interview. The interview was on a bench in the middle of the mall and she was more concerned her losing her job if the merger between T-Mobile and AT and T went through. I was so frustrated I tried to contact the corporate office and received a very curt phone message from the original Regional Recruiter I had interviewed with stating that passing the background check was not a job offer and other unprofessional statements. So after 4 months, 5 interviews, and T-Mobile spending about $500 dollars to do a extensive background and credit check going back about 20 years the only thing that happened was that I learned that unprofessional behavior is tolerated and it stems from the top down.
Interview Questions
Other Details
The interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Store Manager at T-Mobile
Posted Dec 29, 2011
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1.0
Very Easy Interview
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Overall Negative Experience
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Received and Declined Offer
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Interviewed Sep 2011 in Minneapolis, MN (took 3 weeks)
A Joke, could be a good oppertunity if you are not already employeed. I recieved applied, and got a call back within a month. In the phone call they said that there was a group interview, to me this puts up red flags either means MGR's and DM or group with other canadites which is always not worth your time. I asked if this was an interview for a Store Manager Position, they said yes so i hoped it was an interview with MGR and DM. I was wrong... it turned out to be an interview with other canadites for a store level sales assosciate. When i asked they said everyone in T-mobile start there.... which is not a bad thing and I understand you must interview outside of your company for legal reasons. BUT DONT LIE AND WASTE PEOPLES TIME... it seems like a good company to start out at or if you a out of a job, but dont expect anything more then what it is for no matter what they call you for. An entry level sales job with a chance for advancement.
Reason for Declining
They did not interview for the job that they said it was.
Other Details
I Applied Online and the interview consisted of a Phone Interview and a Group/Panel Interview.
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Helpful Interview?
Yes |
No
Inappropriate?
Retail Associate Manager at T-Mobile
Posted Dec 28, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Aug 2011 in Mays Landing, NJ (took 1 week)
Being an internal promotion, I believe the interview process may have been a little bit easier, but it was very straightforward. I applied, was called for an interview, and completed the interview. I only had to go through one interview, again, this could be because I was an internal candidate. However, I will say that to successfully pass any leadership interview (including Retail Sales Leader), the candidate must be able to speak on results that they've achieved themselves, but have also helped their team achieve.
Interview Questions
Other Details
I applied In-Person and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at T-Mobile
Posted Dec 23, 2011
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3.0
Average Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Nov 2011 (took a day)
Submitted my application and then took a online skills test that included a customer service simulator, IQ test, and personality test. Received interview which consisted of 2 trainers asking questions about my responses to various customer service issues. Then filled out background exam that was sent via email the next day. Heard back a week later and got the job.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Customer Service Representative at T-Mobile
Posted Dec 15, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Dec 2011 in Wichita Falls, TX (took 5 days)
Applied on t-mobile website then got email same day to schedule interview. Interview was with a panel of two and all they asked was behavior based questions. Listen to calls for about half an hour then HR made me an offer and was told the last step is my background check then I will start in January.
Interview Questions
Other Details
The interview consisted of a Group/Panel Interview, a Personality Test, a Drug Test and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Coach at T-Mobile
Posted Nov 30, 2011
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 (took 1 week)
INitial communication was with recruiter - she was very helpful, identified which position i was best fit for, very supportive in identifying my strengths with regards to the position and honest in discussing potential drawbacks. then went in for interview - was not told before hand it was a panel interview. Panel was stiff and not very friendly. Then brought back for 1:1 with GM. Very nice guy, asked me to answer how I would respond in this/that situation.
Interview Questions
Negotiation Details
No negotiation
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview and a Background Check.
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Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Associate at T-Mobile
Posted Nov 22, 2011
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1.0
Very Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Jun 2010 in Cincinnati, OH (took 4+ weeks)
The hiring process was very long. The background check alone took about 2-3 weeks because TMobile has their background checks done through a very thorough 3rd part group called (HireRight). HireRight needs every little piece of paperwork faxed to verify your previous employment and or education even W-2's.
Interview Questions
Negotiation Details
The negotiation was very boring but easy. It's easy to sell yourself especially when you're pretty confident about your abilities and your eager to get straight to making money. Just the whole hiring process becomes boring and the training is even worse!
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
More T-Mobile Retail Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Network Engineer Intern at T-Mobile
Posted Nov 16, 2011
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2011 in Bellevue, WA (took a day)
The hiring process was very simple. Just one phone interview with a manager and a senior engineer. Had both technical and behavioral interview. Was almost 45-50 min. Usual behavioral questions and not so difficult technical questions. Got the offer on same day itself by the HR.
Interview Questions
Negotiation Details
NIL
Other Details
I Applied Online and the interview consisted of a Phone Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Sales Associate at T-Mobile
Posted Nov 9, 2011
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Oct 2011 in Kansas City, MO (took 3 weeks)
I applied online and called about the job a couple days later and the next day I got a call back to go into the group interview the next day. That went great had to sell a phone to another person in the group interview to see how you do.
Interview Questions
Negotiation Details
None
Other Details
I Applied Online and the interview consisted of a 1:1 Interview, a Group/Panel Interview, a Skills Test and a Background Check.
More T-Mobile Retail Sales Associate Interviews
Helpful Interview?
Yes |
No
Inappropriate?
Account Manager at T-Mobile
Posted Oct 31, 2011
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1.0
Very Easy Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Jun 2011 in Atlanta, GA (took a day)
I already was a contractor at Marketsource for Tmobile as an Account Manager. TMobile planed to take over the title and add one more employee to the team due to growth of territories and business. In the interview, the interviewer knew what type of worker I was, how hard I worked and what skills I had has an Account Manager for T-Mobile. The interviewer was my District Manager during my contract period and reassured me that I was most definitely going to be a part of the T-Mobile Account Management team.
Long story short, the position was given to a friend that was a friend of another employee who was willing to do favors. So, my advice to candidates is always prepare for the worse and keep looking even though you are told you have position, keep looking.
Other Details
I got the interview through an Employee Referral and the interview consisted of a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
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