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T-Mobile Retail Sales Associate Interview Questions & Reviews

Updated Jul 3, 2014
All Interviews Received Offers

Getting the Interview 

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11%

Interview Experience 

66%
26%
7%

Interview Difficulty 

Average Difficulty
83 candidate interviews Back to all interview questions
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Accepted Offer

Positive Experience

Average Interview

Retail Sales Associate Interview

Retail Sales Associate
Santa Barbara, CA

I applied through other source and the process took 2 weeks - interviewed at T-Mobile in September 2013.

Interview Details – I got recommended by a T-Mobile employee. Sent me an email for the recommendation, filled out the application on-line and got called within 2 weeks for an interview. Got interviewed for a second time by an assistant manager. Went through a month long training. The first two weeks of training were at another location via the web. The following two weeks I was trained on the sales floor.

Interview Question – Describe a time when you had to do something you didn't want to do a component of your job. How did you handle it?   Answer Question

Negotiation Details – I was asked what my base pay was at my former workplace and they matched it!

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Accepted Offer

Positive Experience

Average Interview

Retail Sales Associate Interview

Retail Sales Associate
New York, NY

I applied online and the process took 4 weeks - interviewed at T-Mobile in March 2014.

Interview Details – Professional but slow process, store manager was really nice, its all about your aptitude and drove to sell and problem solving ability and ability to adapt to new things, hunger for success

Interview Question – Conflict resolution.......   View Answer

Negotiation Details – No negotiations

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1 person found this helpful

Accepted Offer

Positive Experience

Very Easy Interview

Retail Sales Associate Interview

Retail Sales Associate
Louisville, KY

I applied online and the process took 2 weeks - interviewed at T-Mobile.

Interview Details – Applied online, did a few web-based tests (answer it like a Boy Scout or you'll fail - this is not the time for super-frank self-reflection), received a call directly from store manager about a week later. Had a very informal interview with manager and assistant manager. Talked in the back room of the store about local things; concerts, attractions, et al. A little bit about phones and tech, but I got the feeling they wanted to see that you're a people-person with an engaging personality. Don't be a wallflower. Got offered the job on the spot

Interview Question – I had basically zero sales experience, so they asked "Tell me about a time you explained something difficult to someone."   View Answer

Negotiation Details – None. 10 bucks an hour plus generous commission. Sure, when do I start.

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No Offer

Positive Experience

Easy Interview

Retail Sales Associate Interview

Retail Sales Associate
Florissant, MO

I applied in-person and the process took 3 days - interviewed at T-Mobile in March 2014.

Interview Details – Called and got an interview from the manager. Followed up with confirming the day and hour of the interview. Once there i waited for the manager to be free so the interview could start. Once started he asked if i had any sales experience and i didn't. I also asked how long should i work at at sales job to come work here and said about six months to a year.

Interview Question – Why do you think you should be hired with us?   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Retail Sales Associate Interview

Retail Sales Associate
Elizabethtown, KY

I applied through an employee referral and the process took 5 days - interviewed at T-Mobile in October 2013.

Interview Details – I was contacted only two days after putting in my application, and scheduled for an interview quickly. The first interview was with the manager of my store, and the second interview (only a few days later, I had to travel to the next city) was conducted by the district manager. It was a relaxed but professional environment, everyone I encountered was extremely friendly and helpful. There are a few online tests you have to pass before you can be hired. They measure honesty and reliability.

Interview Question – "In one word, how would you describe this company?"   View Answer

Negotiation Details – I made sure that there were opportunities to move up, to increase pay, and so on before I accepted.

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Accepted Offer

Negative Experience

Very Easy Interview

Retail Sales Associate Interview

Retail Sales Associate
Pineville, NC

I applied online and the process took 2 days - interviewed at T-Mobile in June 2013.

Interview Details – Was asked a few stupid questions was hired for my looks and harassed constantly do not apply pccnc t mobile carolina place mall !!! Unprofessional and also poor management

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No Offer

Neutral Experience

Very Easy Interview

Retail Sales Associate Interview

Retail Sales Associate
Raleigh, NC

I applied in-person and the process took 1+ week - interviewed at T-Mobile in May 2014.

Interview Details – Spoke with Manager for about five minutes into the greeting process and he answered a phone call during the interview. Was not a work related call. Asked me about why I left Jobs and interview process was over aside from my many questions asked.

Interview Question – Whats was the process I've used to find jobs in the Past.   View Answer

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No Offer

Positive Experience

Average Interview

Retail Sales Associate Interview

Retail Sales Associate
Chicago, IL

I applied online and the process took 3 weeks - interviewed at T-Mobile in June 2013.

Interview Details – It was a normal situational interview questions. Like tell me about a time when.

Interview Question – The interview was not that difficult unless you have never been interview before. If you have been in sales before and looking for a sales position you should be able to get through this interview.   Answer Question

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Accepted Offer

Positive Experience

Average Interview

Retail Sales Associate Interview

Retail Sales Associate
New York, NY

I applied online and the process took 1 week - interviewed at T-Mobile in July 2010.

Interview Details – This was in 2008,
Interview 1 was with RSM, asked a couple of questions - STARS format
Interview 2 was with 2nd RSM @ another location

Interview Question – Tell me a time that you turned a bad situation into a positive one.   Answer Question

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Accepted Offer

Neutral Experience

Retail Sales Associate Interview

Retail Sales Associate

Interviewed at T-Mobile

Interview Details – Simple interview was less than 10 mins

Interview Question – Questions were simple   Answer Question

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