T-Mobile Retail Sales Associate Interview Questions

Updated Sep 16, 2014
Updated Sep 16, 2014
92 Interview Reviews

Interview Experience

Interview Experience

66%
24%
8%

Getting an Interview

Getting an Interview

69%
11%
10%

Interview Difficulty

2.7
Average

Interview Difficulty

Hard

Average

Easy

92 Candidate Interview Reviews Back to all interviews

Sort: Popular Date Difficulty

2 people found this helpful  

Retail Sales Associate Interview

Anonymous Interview Candidate  in  Louisville, KY
Anonymous Interview Candidate in Louisville, KY
Application Details

I applied online. The process took 2 weeks - interviewed at T-Mobile.

Interview Details

Applied online, did a few web-based tests (answer it like a Boy Scout or you'll fail - this is not the time for super-frank self-reflection), received a call directly from store manager about a week later. Had a very informal interview with manager and assistant manager. Talked in the back room of the store about local things; concerts, attractions, et al. A little bit about phones and tech, but I got the feeling they wanted to see that you're a people-person with an engaging personality. Don't be a wallflower. Got offered the job on the spot

Interview Questions
  • I had basically zero sales experience, so they asked "Tell me about a time you explained something difficult to someone."   View Answer
Negotiation Details
None. 10 bucks an hour plus generous commission. Sure, when do I start.
Accepted Offer
Positive Experience
Easy Interview

Other Interview Reviews for T-Mobile

  1.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4 weeks - interviewed at T-Mobile in March 2014.

    Interview Details

    Professional but slow process, store manager was really nice, its all about your aptitude and drove to sell and problem solving ability and ability to adapt to new things, hunger for success

    Interview Questions
    Negotiation Details
    No negotiations
    Accepted Offer
    Positive Experience
    Average Interview
  2.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Florissant, MO
    Anonymous Interview Candidate in Florissant, MO
    Application Details

    I applied in-person. The process took 3 days - interviewed at T-Mobile in March 2014.

    Interview Details

    Called and got an interview from the manager. Followed up with confirming the day and hour of the interview. Once there i waited for the manager to be free so the interview could start. Once started he asked if i had any sales experience and i didn't. I also asked how long should i work at at sales job to come work here and said about six months to a year.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Elizabethtown, KY
    Anonymous Interview Candidate in Elizabethtown, KY
    Application Details

    I applied through an employee referral. The process took 5 days - interviewed at T-Mobile in October 2013.

    Interview Details

    I was contacted only two days after putting in my application, and scheduled for an interview quickly. The first interview was with the manager of my store, and the second interview (only a few days later, I had to travel to the next city) was conducted by the district manager. It was a relaxed but professional environment, everyone I encountered was extremely friendly and helpful. There are a few online tests you have to pass before you can be hired. They measure honesty and reliability.

    Interview Questions
    • "In one word, how would you describe this company?"   View Answer
    Negotiation Details
    I made sure that there were opportunities to move up, to increase pay, and so on before I accepted.
    Accepted Offer
    Positive Experience
    Average Interview
  4. We want your feedback – Is this interview information helpful to you?  Yes | No
  5.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Pineville, NC
    Anonymous Interview Candidate in Pineville, NC
    Application Details

    I applied online. The process took 2 days - interviewed at T-Mobile in June 2013.

    Interview Details

    Was asked a few stupid questions was hired for my looks and harassed constantly do not apply pccnc t mobile carolina place mall !!! Unprofessional and also poor management

    Accepted Offer
    Negative Experience
    Easy Interview
  6.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied in-person. The process took 1+ week - interviewed at T-Mobile in May 2014.

    Interview Details

    Spoke with Manager for about five minutes into the greeting process and he answered a phone call during the interview. Was not a work related call. Asked me about why I left Jobs and interview process was over aside from my many questions asked.

    Interview Questions
    • Whats was the process I've used to find jobs in the Past.   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  7.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied online. The process took 3 weeks - interviewed at T-Mobile in June 2013.

    Interview Details

    It was a normal situational interview questions. Like tell me about a time when.

    Interview Questions
    • The interview was not that difficult unless you have never been interview before. If you have been in sales before and looking for a sales position you should be able to get through this interview.   Answer Question
    No Offer
    Positive Experience
    Average Interview
  8.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 1 week - interviewed at T-Mobile in July 2010.

    Interview Details

    This was in 2008,
    Interview 1 was with RSM, asked a couple of questions - STARS format
    Interview 2 was with 2nd RSM @ another location

    Interview Questions
    • Tell me a time that you turned a bad situation into a positive one.   Answer Question
    Accepted Offer
    Positive Experience
    Average Interview
  9.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Simple interview was less than 10 mins

    Interview Questions
    Accepted Offer
  10.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate  in  Chicago, IL
    Anonymous Interview Candidate in Chicago, IL
    Application Details

    I applied through other source. The process took 2 days - interviewed at T-Mobile in January 2014.

    Interview Details

    applied online got a call the next day online application is long

    Interview Questions
    Reasons for Declining

    distance

    Declined Offer
    Neutral Experience
    Easy Interview

See What T-Mobile Employees Are Saying

1 person found this helpful

 Current Technical Delivery Manager in Bothell, WA

Pros: “Great working environment. Work life balance could be a challenge at times when running IT operations for such a large organization but management is very accommodating. Great culture and…” Full Review

Worked for T-Mobile? Contribute to the Community!

The difficulty rating is the average interview difficulty rating across all interview candidates.

The interview experience is the percentage of all interview candidates that said their interview experience was positive, neutral, or negative.

Your response will be removed from the review – this cannot be undone.