T-Mobile Retail Sales Associate Interview Questions

Updated Oct 20, 2014
Updated Oct 20, 2014
108 Interview Reviews

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Interview Experience

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Retail Sales Associate Interview

Anonymous Interview Candidate in Mesquite, TX
Anonymous Interview Candidate in Mesquite, TX
Application Details

I applied through an employee referral – interviewed at T-Mobile in June 2014.

Interview Details

I was working at a store in the mall when I was helping a customer who just so happened to be a manager at T-Mobile she made a call on the spot to one of her fellow managers at another store to interview me. I interviewed he never called me back. About 3 months later he called me in for another interview, he let me know that there was a new interviewing process. Then I got a call about a second interview nothing too hard. It was about 2 weeks after my second interview that I had heard anything... The manager at the store I applied for was checking in with me to see if I had heard anything from he... I had not. About 2 months HR called and offered me the position. All in all it was a very long process, I start training on Monday! I'm very excited despite all of the run around I received.

Interview Questions
  • Tell me about a time you had to deal with an angry customer..   View Answer
Negotiation Details
I was able to negotiate my hourly pay, just let them know your current rate of pay if you have a job at the time of interview.
Accepted Offer
Neutral Experience
Easy Interview

Other Interview Reviews for T-Mobile

  1.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Raleigh, NC
    Anonymous Interview Candidate in Raleigh, NC
    Application Details

    I applied in-person. The process took 1+ weekinterviewed at T-Mobile in May 2014.

    Interview Details

    Spoke with Manager for about five minutes into the greeting process and he answered a phone call during the interview. Was not a work related call. Asked me about why I left Jobs and interview process was over aside from my many questions asked.

    Interview Questions
    • Whats was the process I've used to find jobs in the Past.   View Answer
    No Offer
    Neutral Experience
    Easy Interview
  2.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Simple interview was less than 10 mins

    Interview Questions
    Accepted Offer
  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Anonymous Interview Candidate in New York, NY
    Application Details

    I applied online. The process took 4 weeksinterviewed at T-Mobile in March 2014.

    Interview Details

    Professional but slow process, store manager was really nice, its all about your aptitude and drove to sell and problem solving ability and ability to adapt to new things, hunger for success

    Interview Questions
    Negotiation Details
    No negotiations
    Accepted Offer
    Positive Experience
    Average Interview
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review
  5.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Florissant, MO
    Anonymous Interview Candidate in Florissant, MO
    Application Details

    I applied in-person. The process took 3 daysinterviewed at T-Mobile in March 2014.

    Interview Details

    Called and got an interview from the manager. Followed up with confirming the day and hour of the interview. Once there i waited for the manager to be free so the interview could start. Once started he asked if i had any sales experience and i didn't. I also asked how long should i work at at sales job to come work here and said about six months to a year.

    Interview Questions
    No Offer
    Positive Experience
    Easy Interview
  6.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    No drug test. typical interview questions about job history and description of situations you've had that relate to the job.

    Accepted Offer
  7.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Sacramento, CA
    Anonymous Interview Candidate in Sacramento, CA
    Interview Details

    They take this part way too serious. They act like their position pays $120,000 a year. It takes a long time for them to hire you. Expect to wait for a long time before you start working on the clock. That is absolutely the only thing i can say about my experience in the hiring process for t-mobile.

    Interview Questions
    Accepted Offer
  8.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Application Details

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview Details

    It was a great interview that asked specific questions on sales related matters.

    Interview Questions
    • why are you not the right person for the job?   View Answer
    Accepted Offer
    Positive Experience
    Difficult Interview
  9. 2 people found this helpful  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Anonymous Interview Candidate
    Interview Details

    Friendly and professional process. Usually 2-3 interviews with store managers and/or district manager.

    Interview Questions
    • Describe a time that you didn't live up to your superior's expectations.   View Answers (3)
    Accepted Offer
    Positive Experience
  10.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in Los Angeles, CA
    Anonymous Interview Candidate in Los Angeles, CA
    Application Details

    I applied online. The process took 3 daysinterviewed at T-Mobile in January 2014.

    Interview Details

    I Applied online and got a call 3 days later for interview at a T-Mobile store. I was nervous but walked in with confidence, only problem was I over heard two of the workers talking about me and i felt very uncomfortable and i thought that was very unprofessional

    Interview Questions
    • Scenario: Try to convince me to upgrade to the $70 plan instead of the $50 plan   View Answer
    No Offer
    Neutral Experience
    Average Interview

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