I applied online and the process took 2 weeks - interviewed at T-Mobile.
Interview Details – You must apply online, then you will get called in to interview with the Store Manager. If you pass, you may or may not have a 2nd interview with a hiring manager or district manager. Interviews consist of a set of questions regarding your previous work history. Focusing on: adaptability, ability to learn new skills, technical and professional knowledge, and teamwork.
Interview Question – In your previous work experience, tell me about a time where you failed to live up to your/or your boss's expectations? Answer Question
Negotiation Details – You are able to negotiate your starting hourly rate, but it is not recommended that you do.
I applied in-person - interviewed at T-Mobile in September 2010.
Interview Details – I applied online and about a month later, I received a call. I had to do 3 different interviews. One was with 2 of the sales leads at the store. Next was with a manager. The third was with another manager.
Interview Question – If you had a choice to be driven in a limo or a taxi, which would you choose?
Show us how you would try to sell your current cell phone to a customer.
What are your hobbies? Answer Question
Negotiation Details – No negotiations. You get a basepay per hour and commission on your sales.
Interviewed at T-Mobile
Interview Details – Average of 15-30 min. interviews. Expect to be interviewed at least 3 separate times.
Very Easy Interview
I applied through an employee referral and the process took 2 months - interviewed at T-Mobile.
Interview Details – When I applied in 2008, the exam was not very difficult. however, in more recent years they have gotten more selective and harder to work at T-Mobile. However, once the exam is passed, it all depends on the manager who you are interviewing with.
Interview Question – My interview was very typical. Why do you want to work here? What are some of your negatives? Answer Question
Interviewed at T-Mobile
Interview Details – The application process is done online. I was called for an interview and we sat down and the manager asked me questions such as "why would you be good at sales?", "name one experience when you had to upsell something", "where do you see yourself in 5 years", etc.
Interview Question – The mult. questions about my sales experience since I had none at the time, but it wouldn't be ok to just say that. I had to think back on ANY experience and use that as an example so I used the time when I was a waitress and had to upsell food specials. Answer Question
Negotiation Details – There was none. I was offered the usual base pay amount and started part time.
I applied online and the process took 2 weeks - interviewed at T-Mobile in May 2013.
Interview Details – I applied online, passed the assessment and then got called to an interview. The manager that called me for the interview was not the interviewer. My first interviewer was really nice, seemed to know what he was talking about and asked basic interview questions. To sum it up the first interview went really great. I then got an email to fill out information for my background check and days after I got a call from the same manager that called the first time, and was told he was going to interview me this time for the. He then again asked me the same questions as the previous interview, and shortly offered me the positions and I accepted. He then filled me into salary details, info on how he worked and what he expected from me and introduced me to the team. He also provided me with his personal number and business card. I asked him about the training and he said he was going to email me the information.
Two days letter, I receive an email from T-Mobile stating "After careful consideration, we regret to inform you that you have not been selected for this particular position." I was really upset but decided it was probably an error, I called him to the number he provided me and got no answer, so I left a message and have not yet heard of him.
I must admit I am very upset and disappointed in the managers professionalism, he did not bother to call back personally since he had made the job offer. So I guess the only thing I can conclude is that he is not a man of his word, and hope that that is not the image and values of T-Mobile.
Word of advice for recruiters: do not get someones hopes up welcoming them to your team if it is not a serious offer.
Interview Question – Everything was pretty basic, common sense questions Answer Question
Negotiation Details – I accepted the offered salary.
I applied online and the process took 2 days - interviewed at T-Mobile.
Interview Details – Interview over the phone, then with teh store manager.
Interview Question – Give me an example when you had to deal with a difficult customer. Answer Question
I applied online and the process took 2 weeks - interviewed at T-Mobile in October 2011.
Interview Details – Got a call for an interview, went in to meet with store manager where I was asked about previous employment as it relates to sales and customer service, as well as normal interview questions. took about 45 minutes. was asked to come back the next day to meet with the store manager again as well as the district manager. went back and was asked similar questions, just more in detail for the district manager. was told immediately that i got the position pending criminal background check. took a few days for the criminal background to go through and then was contacted with the training dates. ((training is not always in the beginning of your employment, depends on staffing needs, and if you are at a certain store you will probably get sent to another store for training -- it's a week long, very interactive and you learn A LOT..not as intense as other providers from my understanding))
Interview Question – they were all easy and normal interview questions. Answer Question
I applied online and the process took 2 weeks - interviewed at T-Mobile in January 2012.
Interview Details – First, there is an online application. If you respond correctly online, you can get an interview. After a second interview, they let you know if you are hired.
Interview Question – Sales-related strategy questions. Answer Question
I applied online and the process took 3 weeks - interviewed at T-Mobile.
Interview Details – Applied for the position early January. Then I took and passed the online assessment the same day. I then received a call from store manager a week later to offer an interview. After the initial interview, I received a link to submit my background check. I took it and days after, I was offered the position, contingent I pass the Spanish assessment for this bilingual position. A day later, I was sent the offer letter. I accepted.
Interview Question – What would you do in the situation where you know that you won't be able to meet your sales quota for the day? Answer Question
Negotiation Details – The bilingual ability definitely pays.
Pros: “chance to grow, talent people, good culture,” “chance to grow, talent people, good culture,” – Full Review
Bring customer experiences to life. Each T-Mobile retail store is staffed with team members driven by professionalism and a genuine interest in helping our customers. It’s a dynamic, service-driven atmosphere where no… — Full Overview
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