T-Mobile Retail Sales Associate Interview Questions

Updated Jul 30, 2015
173 Interview Reviews

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Retail Sales Associate Interview

Anonymous Interview Candidate in Seattle, WA
Accepted Offer
Negative Experience
Easy Interview

Application

I applied online. The process took 5 weeksinterviewed at T-Mobile (Seattle, WA) in January 2015.

Interview

Pretty informal. You will nterview with the store manager first, then the district manager if they like you. The questions they asked were so basic I get the feelings they weren't looking for skills or behaviors, but just making sure you could speak fluidly and hold a basic conversation.

Interview Questions

  • Tell me these details about your last job. Why did you choose T-Mobile? What do you expect in a manager? These are the job requirements. Can you meet them?   Answer Question

Other Interview Reviews for T-Mobile

  1. Helpful (8)  

    Retail Sales Associate Interview

    Anonymous Interview Candidate in New York, NY
    Accepted Offer
    Average Interview

    Application

    I applied online – interviewed at T-Mobile (New York, NY).

    Interview

    Apply online then got a call for a interview, went in to an interview turned out they were having a bunch of interviews that day, waited a bit but then interviewed with two managers typical interview questions scenario based.

    Interview Questions

  2.  

    Retail Sales Associate Interview

    Anonymous Employee
    Declined Offer

    Interview

    The interview was very difficult, they grilled me with strange questions, and then left and didn't hear back from them until three weeks later. It turns out my interviewer was an ex-boyfriend and it made it a bit awkward :(

    Interview Questions

    • What would you do in particular situation, yourself being the manager and needing to solve a problem.   Answer Question
  3.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Difficult Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at T-Mobile in December 2014.

    Interview

    My first interview was really chill. The manager was super cool and basically asked me who I am. Done! Second interview with a district manager was really mind-blowing, he was asking me some pretty hard questions and the interview was unorthodox. He had jazz music playing, and said he wanted to get to know the real me so he can hire the right employee. I was honest and had fun too. haha The interview was 1 and 1/2 hours long. Yeah....lol

    Interview Questions

    • He showed me a board with all the associates ranked in order from best to worst. He asked me are you sure you can be in the top 2? If so, how, why, what drives you, you don't know her so what makes you so sure she won't run you out of the store.   1 Answer

    Negotiation

    No negotiating, 9 an hour but the commission package is extremely generous.

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  5.  

    Retail Sales Associate Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied through other source – interviewed at T-Mobile in December 2014.

    Interview

    For this retail branch I had to apply in person and not via their online website. I received an interview the next day. The interview process took about 10 minutes. The location was in the Berkshire mall located in Wyomissing PA. They interviewer was very prompt with being on time for the interview and did not have me waiting to long. Very laid back interview and very friendly.

    Interview Questions

  6. Helpful (1)  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview

    Easiest interview ever. No hard questions, only one scenario question, the rest felt like a date, to be honest. If you're reading this and freaking out, relax!!!!! I freaked out for no reason and felt so dumb that I did because it was so simple. Remember that the manager is a person too. We all bleed the same and have feelings, just treat it like a conversation with a friend. It was easy and comfortable.

    Interview Questions

  7.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer

    Application

    I applied online. The process took a weekinterviewed at T-Mobile.

    Interview

    I applied online, withing 2 days they called and said they were having a recruitment day at one of their store. I went in and interviewed and was told I would get a call back from a local manager. A couple of days later I had an interview with a store manager and was hired 1 day later. All their questions are expected to be answered in 1 way. They want to know about a situation, how you handled that particular situation and what you learned from that particular situation.

    Interview Questions

    • They asked me to sell them a particular phone on the spot.   Answer Question
  8.  

    Retail Sales Associate Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online – interviewed at T-Mobile in November 2014.

    Interview

    Applied online and received a phone call about a week later. Was asked if I could come to a group interview they were holding. The group interview was different considering it was my first but overall it was a good experience i think. Took about an hour and a half and had a couple of scenarios including one where we tried to sell the phone we had in our pocket. After the group interview i called again to come in for a second interview. This time it was one on one with the manager of the store i applied at. The typical questions like, "what are your strong qualities and weak ones." general stuff like that.

    Interview Questions

    • Can you recall a time where you motivated and of your fellow employees.   Answer Question
  9.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied in-person. The process took 2 weeksinterviewed at T-Mobile in November 2014.

    Interview

    went to location meet the manager and got an interview after he checked my resume then got hired on the spot. The interview was just about asking me questions about my experience and what I easy fun interview

    Interview Questions

    • where did you work? How comfortable are you with dealing with high pressure atmosphere? Have you done sales jobs? whats great about you, and what can you bring to this company   Answer Question

    Negotiation

    no negotiation and easy interview

  10.  

    Retail Sales Associate Interview

    Anonymous Interview Candidate
    Accepted Offer

    Interview

    I apply online got a call a few days later. Ask if I can do a interview tomorrow? Went in felt I did well, store manager said I will hear from them in a day or 2. Got a call later on the same day and set up the second one for 2 days later. Felt I did great, then he showed all the numbers of each store and how well there doing and the employees and etc. Then he said ok training is in a few days. So does that mean I've got the job? I didn't do a test on the computer or anything. Could someone pls let me know! Other then that I'm pretty stoked about the job.

    Interview Questions

    • He asked me to sell the phone that I had in my pocket which was the iphone 5   Answer Question

See What T-Mobile Employees Are Saying

 Former Customer Service Representative in Salem, OR

Pros: “Insanely high energy and fun. Constantly encouraged to bring your personality to work and do everything in your own voice and your own personal way. It can be challenging but those...”“Insanely high energy and fun. Constantly encouraged to bring your personality to work and do everything in your own voice and your own personal way. It can be challenging but those challenges will teach you so much!” – Full Review

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