T-Mobile Retail Sales Representative Interview Questions

Updated Feb 2, 2015
57 Interview Reviews

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Retail Sales Representative Interview

Anonymous Interview Candidate
Accepted Offer
Accepted Offer

Interview

Three step process: different managers, asking a range of questions.
   Each manager took on a different part of a template interview question evaluation. This evaluated your trustworthiness, values, morals etc.

Interview Questions

  • Questions dealing with "what would you do?" scenarios.   Answer Question

Other Interview Reviews for T-Mobile

  1.  

    Retail Sales Representative Interview

    Anonymous Employee in Bridgeport, CT
    No Offer
    Neutral Experience
    Easy Interview
    No Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 daysinterviewed at T-Mobile (Bridgeport, CT) in October 2014.

    Interview

    Very fast process overall. I received a call for a phone interview 2 days after I submitted an online application. I was scheduled for a in-store interview the next day. I arrived about 10 minutes early for the interview. I ended up waiting over 45 minutes before the manager finally sat down with me. I interviewed with the district manager and a store supervisor. Typical retail interview. Very easy questions. I filled out an additional application, and they made copies of my ID. I felt the interview was rushed. As they had 3 other candidates waiting to be interviewed. Got a call 2 hours after the interview, was told they found a more "qualified" candidate.

    Interview Questions

    • What have you done for a customer in the past that exceeded normal job expectations?   Answer Question
    • What would you do to resolve an issue between a co-worker and yourself?   Answer Question
    • Tell us where you see yourself in 5 years?   Answer Question
  2.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at T-Mobile.

    Interview

    Very structured interview, the manager sat me down and pulled out his list of questions and wrote down everything that I said. Not a whole lot of surprising questions.

    Interview Questions

    • Nothing really, it wasn't too hard   1 Answer

    Negotiation

    I didn't have to negotiate

  3. Helpful (1)  

    Retail Sales Representative Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Easy Interview
    No Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 weeksinterviewed at T-Mobile.

    Interview

    Standard question oriented interview with the area manager and assistant store manager. Discussed previous sales experience and responsibilities. Waiting on reply as background check is extensive and can take up to 3 weeks.

    Interview Questions

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Interview Review


  5.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Positive Experience
    Easy Interview
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeksinterviewed at T-Mobile.

    Interview

    Applied online and was asked to take online assessment then I was called in for in-person interview with store manager. Immediately following was asked to submit for background check. Next I was called and asked to interview via phn with the regional sales manager. The next day I was called and offered the job. Less than 5% pass online assessment.

    Interview Questions

    • Sell me your phone.
      What qualities do you have that make you right for the job.
       
      1 Answer

    Negotiation

    Everything is negotiable, EVERYTHING! especially in sales. "You miss 100% of the shots you don't take"

  6.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate in Las Vegas, NV
    Accepted Offer
    Positive Experience
    Average Interview
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 4+ weeksinterviewed at T-Mobile (Las Vegas, NV).

    Interview

    I applied online, completed the assessment it takes about one hour. After that i called around to find out where the interviews were and basically just showed up. I was the only applicant who completed the assessment and turn in a resume! Makes a good impression in the panel interview. After that I had a 2nd panel but the other applicants were narrowed down, on the third interview I met a store manager and was offered a job.

    Interview Questions

    • When was a time you had to break policy to get the job done   Answer Question

    Negotiation

    Base Salary was good so I accepted, after commission I was making about $22 per hour or 44K a year

  7.  

    Retail Sales Representative Interview

    Anonymous Employee
    No Offer
    Positive Experience
    Average Interview
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online – interviewed at T-Mobile in February 2014.

    Interview

    I applied online couple days later I received a call, Went into the interview I had a one on one interview with the store manager. The questions mainly consisted of scenarios most of which were "What if situations" or your role playing them. They were pretty straight forward had a pretty good interview. Then a couple of days later I got a call from the store manager to set up a the same day phone interview with the district manager pretty much still asking the same question near the end of the phone interview he asked me to sell a pen to him.

    Interview Questions

    • overall just be ready to be asked question like "what are some skills that you have that can be brought to the table?"   1 Answer
  8.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Interview

    Apply online, do questionaire, get interview.

    Negotiation

    no negotiation

  9.  

    Retail Sales Representative Interview

    Anonymous Employee in New Orleans, LA
    No Offer
    Neutral Experience
    Average Interview
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took a dayinterviewed at T-Mobile (New Orleans, LA) in November 2013.

    Interview

    Called me and wanted an interview same day.

    Interview Questions

    • Asked me how would I get business and corporate accounts started up.
      Asked me about previous sales experience in the industry.
      Interview lasted literally less than 15 minuets.
       
      Answer Question
  10.  

    Retail Sales Representative Interview

    Anonymous Interview Candidate
    Accepted Offer
    Accepted Offer

    Application

    I applied in-person. The process took 2+ weeksinterviewed at T-Mobile.

    Interview

    Must take an online assessment and have to get alas sing score to be cAlled for interview. Be likable and coachable. Techy or customer service experience is a plus

    Interview Questions

    • They relate all questions to how can you react to different scenarios   Answer Question

    Negotiation

    Negotiation is tight they mostly offer the max that they can offer

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