T-Mobile Retail Store Manager Interview Questions & Reviews
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Updated May 20, 2012 – Interview questions and reviews posted anonymously by interview candidates.
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Difficulty Rating [?] Based on 8 ratings 
“Average” Interview
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Interview Experience [?] Based on 8 ratings
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| 1–8 of 8 T-Mobile Interviews | Sort by |
Retail Store Manager at T-Mobile
Posted May 20, 2012
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4.0
Difficult Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2012 in Austin, TX (took 2 days)
Had to present a 30-60-90 and business model to panel interview
Interview Questions
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, a Group/Panel Interview, a Presentation, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Store Manager at T-Mobile
Posted May 13, 2012
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3.0
Average Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Mar 2010 (took 3 months)
phone, then one on one with District Manager and then one on one with Regional Manager
Negotiation Details
Did not negotiate
Other Details
I got the interview through a Recruiter and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Store Manager at T-Mobile
Posted Mar 6, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Interviewed and No Offer
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Interviewed Jan 2012 (took 2 weeks)
It was a phone interview with a recruiter whose questions were mainly based around past experience situations rather than "how would you handle" type of questions. Some questions were, "give a situation where a direct report (subordinate) disagreed with your management style" or "A time you needed to make an on the spot leadership decision and what was the outcome". Generally it was a pleasant experience, not a-lot of pressure and recruits seemed down to earth and friendly.
Interview Questions
Other Details
The interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Store Manager at T-Mobile
Posted Mar 2, 2012
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3.0
Average Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed May 2011 in Huntsville, AL (took 2 days)
Interviewed as internal candidate. Initial interview is with District Manager and a couple of Retail Store Managers. Next interview is with District Director and VP of Sales for the Gulf Coast.
Interview Questions
Reason for Declining
Less pay than current position.
Other Details
The interview consisted of a 1:1 Interview and a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Store Manager at T-Mobile
Posted Jan 30, 2012
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2.0
Easy Interview
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Overall Positive Experience
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Received and Accepted Offer
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Interviewed Apr 2010 (took 4 weeks)
I got a call from the recruiter who set up an interview with himself and the district manager. The two of the them proceeded to perform a Performance Based Interview. It was a standard PBI with no trick questions. They were very up front about everything and made me feel at ease.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Group/Panel Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Store Manager at T-Mobile
Posted Jul 29, 2011
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4.0
Difficult Interview
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Overall Neutral Experience
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Received and Accepted Offer
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Interviewed Jan 2010 (took 4+ weeks)
4 interviews, both phone and in person.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, an IQ/Intelligence Test, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Store Manager at T-Mobile
Posted Jun 3, 2011
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3.0
Average Interview
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Overall Neutral Experience
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Interviewed and No Offer
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Interviewed Nov 2010 in Concord, CA (took 2 days)
Initial phone interview went well. Meeting with recruiter started off well, but slowly went off the cliff. Numerous questions were asked about handling employee situations in a retail environment (which I had not been a part of since college--20 yrs. ago) Think they were looking for someone closer to the age of what is perceived to be their target smart phone client. Mentioned that I use Mac & PC, as well as Blackberry, and was also T-Mobile client. Got the don't call us we'll call you handshake and I knew nothing would become of it. Whenever, I visit a T-Mobile store to check on new phones or accessories, I look at how the stores are run and see why they are being purchased by AT&T.
Interview Questions
Other Details
I Applied Online and the interview consisted of a Phone Interview and a 1:1 Interview.
Helpful Interview?
Yes |
No
Inappropriate?
Retail Store Manager at T-Mobile
Posted Mar 23, 2009
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2.0
Easy Interview
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Overall Neutral Experience
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Received and Declined Offer
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Interviewed Mar 2009 in Central Valley, CA (took 6 weeks)
The interview process was longer than expected to due multiple locations opening within the time that I applied. Communication was somewhat lacking with almost a week going by without contact for the next step. Their background check was very thorough, going all the way back to High School Records. Actual interviews were generic for the retail/customer service sector.
Interview Questions
Reason for Declining
Compensation was actually a minor factor in accepting another offer although slightly lower than expected based on knowledge of competition. Main reasons for declining were lack of up-front communication and relationship building compared to alternate employers for a management position and lack consistant folowup during process, and work schedule.
Other Details
I Applied Online and the interview consisted of a Phone Interview, a 1:1 Interview, a Skills Test, a Personality Test and a Background Check.
Helpful Interview?
Yes |
No
Inappropriate?
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