T-Mobile

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T-Mobile Sales Interview Questions & Reviews

Updated Apr 20, 2014
All Interviews Received Offers

Getting an Interview  

50%
50%

Interview Experience  

28%
57%
14%

Interview Difficulty  

Average Difficulty
7 candidate interviews Back to all interview questions
Relevance Date Difficulty
in

No Offer

Negative Experience

Average Interview

Sales Interview

Sales
Philadelphia, PA

I applied online and the process took 1 week - interviewed at T-Mobile in April 2012.

Interview Details – Spoke to a manager on the phone for 15 minutes and was invited for an interview. Showed up on time only to find out that nobody has any idea i was scheduled to interview. Tried to follow up with my contact but I never heard back and was not able to reschedule. Big waste of time.

Interview Question – No unexpected questions because I never got to speak to the hiring manager   Answer Question


No Offer

Neutral Experience

Difficult Interview

Sales Interview

Sales
New York, NY

I applied online and the process took 2 months - interviewed at T-Mobile in April 2013.

Interview Details – I applied online obviously. I got called for an interview about 2 months ago into a store in Midtown NYC area. I think I did pretty good in the interview she basically asked me sales question, how I would keep up with my sales quota etc.

One month passed and a second store called me saying I was referenced to them by the manager in the Midtown NYC Tmobile store. I went to the interview, and she basically asked me the same questions, this time more concerned on my previous experiences and how I would treat the customers etc. Basic sales person interview questions. Again I think I did pretty good, she assured me that she was going to call me the following week but no call no show. (This was two weeks ago) So I am going to safely assume I must have done something wrong in the interview.

They look more for experience with a wireless carrier, in my case they seemed more interested in my experience with an AT&T authorized retailer.

Interview Question – What are three things you want to improve about yourself?
Something idea that you implemented on management and they went through with?
  View Answer


No Offer

Positive Experience

Difficult Interview

Sales Interview

Sales
Mesa, AZ

I applied online and the process took a day - interviewed at T-Mobile in May 2012.

Interview Details – T-Mobile does group interviews at their training store. However, for my interview time slot I was the only applicant so it ended up being a one on one interview anyway. They had a long series of questions, but they almost entirely were designed for someone who has worked in direct sales before. Therefore, if you have not worked in direct sales, it is a fair bit of a stretch to actually answer the questions properly. However, the employees were all very friendly and professional, the store was clean and efficiently run, and everyone looked very clean cut.

Interview Questions

  • Describe a specific situation in which a customer complianed to you and you had to calm the situationa and resolve the issue.   View Answer
  • Describe situations in which you went to management to discuss changes or different ways of trying things and would they listen to what you said.   Answer Question


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Accepted Offer

Positive Experience

Average Interview

Sales Interview

Sales
Indianapolis, IN

I applied through other source and the process took 1 week - interviewed at T-Mobile in January 2010.

Interview Details – Phone Screen
In-person interview
2nd in person interview


Accepted Offer

Neutral Experience

Average Interview

Sales Interview

Sales

The process took a day - interviewed at T-Mobile in April 2008.

Interview Details – Pretty straight foward interview. They want to know that you are in it for the future and are not planning on leaving. Because dealing with the public can be hard, they want to know how you would react to customer issues. They want you to want the commission, and to not rely on your hourly rate.

Interview Question – Where do you see yourself in five years   Answer Question


No Offer

Neutral Experience

Average Interview

Sales Interview

Sales

The process took 4 days - interviewed at T-Mobile in September 2010.

Interview Details – I felt the manager actually knew what he was talking about. Nice and seemed to care about the store. Seemed like a team worker and someone i'd enjoy working for.

Interview Question – How do you work on a team?   Answer Question


1 person found this helpful

No Offer

Neutral Experience

Difficult Interview

Sales Interview

Sales

I applied online and the process took 3 weeks - interviewed at T-Mobile in June 2010.

Interview Details – First I applied online and submitted my resume. A sales manager phoned me for a quick phone chat interview. We scheduled an in-person interview at their local office. After waiting fifteen minutes, I had one 45 minute interview with a business sales manager. Then I had a 1 hour interview with a director. Both asked the same standard questions. Both reviewed my resume.

Interview Question – Explain an ethical situation and how you would react.   Answer Question

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