T. Rowe Price

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T. Rowe Price Customer Service Interview Questions & Reviews

All Interviews Received Offers

Getting an Interview  

100%

Interview Experience  

50%
50%
0%

Interview Difficulty  

Average Difficulty
2 candidate interviews Back to all interview questions

No Offer

Positive Experience

Difficult Interview

Customer Service Interview

Customer Service
Tampa, FL

I applied online and the process took 2 weeks - interviewed at T. Rowe Price in January 2013.

Interview Details – After applying online, if they like your resume they will call you for a phone interview. After the phone interview, you will be given a couple dates/times to interview in person. You also must answer a questionnaire before a certain date.
When you arrive for the interview, dress professionally and be prepared. They take you on a tour of the building, tell you about the company, and then are interview by 2 employees. The ask questions about difficult situations and want you to be specific.

Interview Question – Describe a time where you dealt with a difficult customer.   Answer Question


2 people found this helpful

No Offer

Neutral Experience

Average Interview

Customer Service Interview

Customer Service
Colorado Springs, CO

I applied online and the process took 5 days - interviewed at T. Rowe Price in August 2012.

Interview Details – Phone interview was fine, informative. Face interview with 2 managers. Felt like they were going through the motions. Basically interviewed with the tops of their heads, as they wrote a full page for each behavioral question. Cordial enough though. Got email decline the next day.

Interview Questions

  • Tell about a time you took the initiative without waiting for direction.   View Answer
  • Tell about a time you gave feedback and it wasn't well received.   Answer Question
  • Tell about a really difficult situation and how you handled it.   Answer Question

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